Directretailoutlet Omdömen 

314
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

6 tins of PTFE spray (250ml each) = 1.5 litres for around £10. Couldn't find a better deal anywhere else. Spray is excellent, and cured a squeaky hinge immediately. Use it for window opening mechan... Se mer

Betygsatt 5 av 5 stjärnor

Was hesitant to order as came across the website whilst browsing other sites and the prices seemed too good to be true. Took a chance and glad I did. Communication brilliant and products arrived quick... Se mer

Betygsatt 4 av 5 stjärnor

Great price, quick delivery but large box left on doorstep in the dark. Didn't ring doorbell or knock. Only found because putting rubbish out. 2 people in house reading so it was quiet Would not have... Se mer

Betygsatt 5 av 5 stjärnor

Smoothrite spay is easy to apply and gives an excellent finish, no undercoat required and 2 coats is usually enough to give a very professional finish. I use it all the time when restoring parts on my... Se mer


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

314 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 57 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(314)

246 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant

Brilliant. Ordered on Sunday and arrived the next day . Free postage too .

25 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have used the 200ml and 400ml I knew…

I have used the 200ml and 400ml I knew using neon paint would need a few coats and this prove to be.
The 400ml can has a protective cap over the nozzle, after removing this cap take off the nozzle and remove the other plastic piece and replace nozzle.
Which I didn’t do and had trouble getting the paint out, once removed work great.

22 augusti 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good product, service and value, let down by Yodel

Product, service, dispatch and pricing could not be faulted.

INPOST used YODEL as the end point delivery and for the 7th time in a row they delivered to the wrong address unlike all the other carriers who manage to get it right. Unfortunately that reflects on the seller.

14 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Prices and Service

Item cheaper than other online retailers (including drop shippers on ebay etc) and included free P&P. Order was delivered the following day, very well packaged, which I must admit surprised me, maybe I'm jaded but not the kind of service you expect nowadays. For free! :) Recommended for sure.

12 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Smoothrite spay is easy to apply and gives an excellent finish…

Smoothrite spay is easy to apply and gives an excellent finish, no undercoat required and 2 coats is usually enough to give a very professional finish. I use it all the time when restoring parts on my classic cars and motorcycle. It is heat resistant and lasts for a long time. I use it on hot engine parts through to large and small components, steel, alloy, fibreglass etc. It does the job perfectly!

5 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Cannot recommend

Ordered a bulk supply of paint for a project. Company contacted me to say they didn’t have everything I ordered in stock and did I want to continue. I wrote back immediately and said no. They then sent the reduced order as they said they hadn’t heard from me. Emails from them are very pleasant and professional but it would have been obvious that someone ordered this volume of paint for a reason, and that being short, would cause problems. Very disappointed and cannot recommend them on the basis of them advertising stock they don’t have and then ignoring emails. Now I have paint I can’t use because I don’t have enough to finish my project. Very poor.

30 juli 2026
Omdöme utan inbjudan
Logotyp för Directretailoutlet

Svar från Directretailoutlet

Dear Miranda,

Thank you for taking the time to share your feedback. We sincerely apologise for the frustration and disappointment caused by this experience.

We completely understand that when ordering a large quantity of paint, it's because you need enough to complete a project. Receiving only part of the order is understandably inconvenient, and we're sorry that this happened.

Our records indicate that we contacted you to advise that part of your order was out of stock and requested confirmation on how you would like to proceed. Unfortunately, we did not receive your reply before the order was processed, and as a result, the available items were dispatched. We appreciate that you responded promptly from your perspective, and we're sorry that your email was not acted upon in time.

We never intend to inconvenience our customers, and we appreciate your comments regarding our communication. We also recognise your concerns about stock availability and are continuously working to improve the accuracy of our inventory and order handling processes.

We would very much like the opportunity to put this right. Please contact our customer service team with your order number, and we'll review your case to see what resolution we can offer.

Thank you again for your feedback. We genuinely value it, and we're sorry that your experience did not meet the standard we aim to provide.

Kind regards,

Direct Retail Outlet Customer Support

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