Direct2Publik - Home & Garden Omdömen 

I am not happy with their service, ordered something for my son birthday party and I had to chase it up after a week of purchase. Customer service responded in 2 days and sorted it out in a week time. Unfortunately surprise didn’t delivered in time. I won’t recommend this company or would use it again.

Direct2Public are a verified seller on the B&Q diy.com platform. I ordered, via diy.com, 2 items that 10 days after the promised delivery date (15 days from the order) they finally admitted they were unable to deliver and offered a refund. Communication with this company, via the diy.com messaging service, was appalling and unhelpful. I don't know about purchasing from them directly, but don't ever use the B&Q verified seller option!

very pleased with both the price and the kettle and delivered as advised.

On line personnel were helpful with queries. Items were well packaged up and arrived fairly quickly.

I'm very happy with my purchase & the overall service from this company. I could check the website for updates & was emailed when package was dispatched & on the way. Then the courier emailed to say it was being delivered on the day. It arrived on time & was well packaged. Very happy & would highly recommend.

Very good and efficient service

Easy contact, finding location was fairly easily and collection was straightforward. Having looked through their eBay site I have seen many more things that I will be getting.

Large range of things available to purchase. Highly recommend this company.

Easy ordering, fast delivery and a good price. Great purchase.

Worthless shit

Delivery was quick, but alas some of the holes didn't line up so my friend had to grind them to the right size.
Ok for the price if you allow for defects.

My products are so great and I’m enjoying them.

Terrible experience with this company, bought a sack trolley that failed shortly after delivery. Direct2Public agreed to a return and refund and sent a courier to collect the trolley. Their courier collected the trolley but Direct2Public insists they never received it back and will not refund. Truly awful customer experience.

great customer service and product knowledge

Okay.
Good Response

The item was delivered quickly which in this particular case was the most important

Very good service, and delivery.

If I could give this company a zero I would, I purchased the 200 mystery box for £90, and what a load of tat inside, completely false advertisement in their description they say different lines of stock which may include branded items, toys and maybe some home/gift items. They state I will recieve 200 pieces of BRAND NEW STOCK a good variety of different items and GOOD VALUE FOR MONEY. They continue in description saying ALL items are NEW, BOXED and SEALED, they are not customer returns broken stock etc.
I can absolutely say that this is all false advertising as many of the items were out of packaging, missing items, 60% were all damaged and they other 40% are not even worth selling I mean who would buy a single fork or a single spoon, or what about a tiny nail clipper lose no packaging, paid £90 for this item and the contents is less then half that price, absolute rip off.
You should not write up a description that is completely false, brand new, sealed, boxed laughable.