Stay away from this company, ordered a product and paid next day delivery and it didn’t arrived. Now they say will arrive in a week; dismal customer service. It’s frustrating paying for a service when... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Se mer
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Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Se mer
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Se mer
Företaget har svarat
Företagsinformation
- Online-marknadsplats
- Butik med kökstillbehör
- Bänkskivor
- Hushållsvaror
- Leverantör av reservdelar för vitvaror och hushållsapparater
Skrivet av företaget
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Kontaktuppgifter
1 Birmingham Road, B71 4JH, West Bromwich, Storbritannien
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recently purchased this crowbar and…
I recently purchased this crowbar and couldn’t be happier with its performance. It’s made from heavy-duty steel, giving it the strength and leverage needed for tough demolition jobs. The weight is balanced just right—not too heavy, but solid enough to feel dependable in your hands.
The claw end is sharp and perfect for pulling nails or prying boards apart, and the angled design gives you great torque. I’ve used it for removing floorboards, opening crates, and even breaking up some old concrete blocks—handled everything without any bending or damage.
The grip area is also quite comfortable, which makes a big difference during longer projects. If you’re looking for a durable, no-nonsense tool that can take a beating, this is a great buy.
Highly recommend for both professionals and DIYers!

Svar från Direct2Publik - Home & Garden
I don't know if the fault is yours or…
I don't know if the fault is yours or your carrier's but I was promised delivery in 2 working days. I received your email that said the order had been despatched and I was expecting delivery by Wed and had arranged someone to come around to use the loppers I'd ordered. I'm disabled and have to make plans for things like this. As I'd ordered the item over the weekend and 2 working days was promised I expected it on Wed evening at the latest. In the end it arrived around 11am Thurs.
The item itself did the job it was intended for but the handle has broken after the single use.

Svar från Direct2Publik - Home & Garden
Great value products Great customer…
Great value products Great customer service, plenty of parking

Svar från Direct2Publik - Home & Garden
Fast delivery
Fast delivery
Amazing prices!!
As described 😊 much more expensive on other sites egzactly what You can buy here.
Thank You 😊

Svar från Direct2Publik - Home & Garden

Svar från Direct2Publik - Home & Garden
WHAT A LOAD OF RUBBISH
WHAT A LOAD OF RUBBISH. MOSTLY BROKEN AND WHAT NOT BROKE WAS JUST NOT WORTH RE-SELLING. TOTAL RIP OFF. NEVER AGAIN! PLEASE DONT WASTE YOUR MONEY ITS A CON!
Order Id #12462

Svar från Direct2Publik - Home & Garden

Svar från Direct2Publik - Home & Garden
Everything went wrong
Everything went wrong. Item I bought was lost. Poòoor customer service. Contact number does not work. False information

Svar från Direct2Publik - Home & Garden

Svar från Direct2Publik - Home & Garden
Great service from the guys today
Great service from the guys today. Thanks all, I’ll be back for more quality goods at reasonable prices shortly. Appreciated

Svar från Direct2Publik - Home & Garden
Poor customer service and delivery…
Poor customer service and delivery service.
Ordered item and was told a 2 day time window for delivery. After 1st delivery day and courier still saying they are waiting for the parcel i contacted customer service to ask for update. I got no response. Item was delivered late and only after that i got a reply from customer service saying the item has been delivered. Too late.

Svar från Direct2Publik - Home & Garden
Excellent quality bbq baskets
Excellent quality bbq baskets, perfect size for my small portable Webber bbq, others on the market were about 10 cm smaller but this fits perfectly. Good quality.Well packaged and fast delivery.

Svar från Direct2Publik - Home & Garden
Beware
Shocking customer service. Ordered a stainless steel pot through B&Q. Item was apparently dispatched three weeks ago but courier company still waiting for it. No sign of pot but unsurprisingly I’ve been charged for it. Nightmare to get any response from them, they have my money so they don’t care.

Svar från Direct2Publik - Home & Garden
No customer service
No customer service, item marked as dispatched, tracking showed courier had not received it after 2 days. Only communication was after our item was eventually delivered.

Svar från Direct2Publik - Home & Garden
Very poor service
Very poor service I ordered a hose pipe it was supposed to come on Friday 9 we are now on the 13 my account says processing I cannot contact the seller via the orange button on the email as it doesn’t seem to be working
Order no 1049796500 thank you for your reply x

Svar från Direct2Publik - Home & Garden
Be very careful buying expandable hose...
Bought a 100 foot expandable house via with company as a verified seller. Used about 6 times last year to water plants and garden . just gone to use again and it developed a bulge, then exploded. the inner tubing is about 1mm thick like a balloon material. at the time the outer covering was not damaged in any way. contacted company x3 times had to escalate via B and Q. Absolute rubbish.

Svar från Direct2Publik - Home & Garden
I bought a garden clock through B&Q…
I bought a garden clock through B&Q less than a year ago, I have contacted you three times as the clock has stopped working and it has gone rusty, your customer service help is short of atrocious , nobody answers the messages or e mails but I will be taking matters up with B&Q if I do not get a refund or a replacement. I have provided my order number on three occasions now, so maybe read them!

Svar från Direct2Publik - Home & Garden
I ordered this camping stove and kettle…
I ordered this camping stove and kettle combo for an upcoming festival. Haven’t tried it yet but everything arrived quickly and was delivered with care.

Svar från Direct2Publik - Home & Garden
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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