Dinnerly AU Omdömen 

1 341
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Joined Dinnerly through an Everyday Rewards promo in Nov22. Didn't get the 10,000 bonus points until 8 weeks after signing up, and multiple emails requesting them. I ended up sending their invoices to... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I love that Dinnerly takes the stress out of meal planning and grocery shopping. For a neurodivergent person like myself, I find it much easier than going to the grocery store to buy dinner ingredient... Se mer

Betygsatt 1 av 5 stjärnor

Last week (25 Aug) two of three meals spoiled meat in the fridge within 3 days (second time in a month, last time got sick and vet bill $300 for one piece given to my doggy). No response for 1 we... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Need to be a greater variety of meals, too many are based around noodles or pasta. Previously ( before add ons etc) more options were available ( even cakes etc). Serving sizes for 2 people are ina... Se mer

Företagsinformation

  1. Mat, dryck och tobak

Skrivet av företaget

Dinnerly is Australia's affordable meal kit. With 50+ fam-friendly recipes to choose from every week that are ready in 30 minutes or less, we've got your whole crew covered.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(1 341)

31 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Loving the recipes

The food is very fresh and easy to cook, I love the variety, and it's saving me money,as I am getting just the right amount for each recipe. Which I can't get from the supermarket

8 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Long time Dinnerly customer

I've been getting Dinnerly for well over 3 years. Even though I have a limited diet option (vegetarian), there's usually a few favourite repeats but there's ALWAYS new recipes to try and they don't disappoint.

18 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Convenience

I love not having to think about what we are having for dinner and not going to the shops every night to pick up ingredients

17 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Missing Ingredients, Horrendous Customer Service

Terrible service. Just ordered my very first box and went to cook the first meal to find ingredients missing. After calling 'customer service' I was offered compensation for one missing ingredient. Easiest decision ever to cancel the box, pathetic service.

10 maj 2024
Omdöme utan inbjudan
Logotyp för Dinnerly AU

Svar från Dinnerly AU

Hi Shane, thank you for providing your feedback. We are truly sorry to learn of your poor experience. We seem to have replied to this feedback of yours, but here it is again. It is, however, very strange to learn that you were missing several ingredients and were only compensated for one. Please be aware that certain household items are required to have around, and those are notified within each recipe you pick. Please feel free to reach out to us once again if further help is required, and our lovely customer care team will be happy to review the matter and provide assistance. Thanks in advance! All the best!

Betygsatt 5 av 5 stjärnor

We thought we would give Dinnerly a go… and OMG, Yum!

We thought we would give Dinnerly a go after having not so good experiences with other services similar. 6 nights and we have made every recipe a favourite so far and have been so happy with portion sizes and how simple they have been to make. For us personally it has been around the same cost to a little bit cheaper with no waste! Our next box comes tomorrow and we cannot wait to try all the tasty recipes. Food quality has been great also. As yet, we can not fault this service from dinnerly.

5 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dinnerly has become a game changer for me

Dinnerly has become a game changer for me. My kids actively participate in selecting the weekly menu, and the delicious food ensures they finish every bite. The convenience of not having to decide what to cook daily has made my life much easier.

2 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product and value

Great product and value. The level of packaging needs to be reduced! sweet chilli sauce, tomato paste, etc. are all pantry essentials and don't need to be included.

23 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love ordering dinnerly

Love ordering dinnerly. It's made my evenings so much quicker with not having to think about what ingredients I need and plus the hubby even jumps in and helps now with the ease of the recipes on his phone. Love the variety of food options and decent serving sizes.

20 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Twice no delivery, no explanation

We've tried twice to get a box from Dinnerly. The first time it didn't turn up at all, we complained and they blamed their delivery partner, and then didn't give us any explanation.
We tried again to have a box delivered today and it was cancelled without warning or reason. I did receive an email around midday stating that their delivery partner would be ceasing delivery to our region on Saturdays from our next delivery. We've complained and not yet received a response.

13 januari 2024
Omdöme utan inbjudan
Logotyp för Dinnerly AU

Svar från Dinnerly AU

Hi Tony! We are so sorry to hear about your experience with your deliveries. This is far from the quality we strive to provide you and we would love to use your feedback for active improvements. Feel free to provide your comments to our customer care team at hi@dinnerly.com, via chat, phone call or Facebook chat. Thanks in advance!

Betygsatt 1 av 5 stjärnor

Theives

Theives, they take money without informing, they change delivery to earlier date on suspension, they drop delivery that wasn't requested and then charged double of what they Said

10 januari 2024
Omdöme utan inbjudan
Logotyp för Dinnerly AU

Svar från Dinnerly AU

Hi Hanna, thanks for your feedback. We're sorry to hear that our service was not up to standards! Upon review, we can see that your case has already been addressed by our Customer Care team. If you need any further assistance, don't hesitate to reach out again at hi@dinnerly.com.au, chat, phone call, or Facebook chat. All the best!

Betygsatt 4 av 5 stjärnor

Great prices and meals

Great prices and meals, however customer service aren't very helpful. I've had to complain about almost every box I've received weekly since October 🙄

7 januari 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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