The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Se mer
Företaget har svarat
We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Se mer
Företaget har svarat
Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Skrivet av företaget
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Kontaktuppgifter
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Storbritannien
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4,6
Utmärkt
296 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great products and great people!
Representative: Rade 944
Area: Lychpit/Chineham, Basingstoke
We have been using Dining Solutions Direct for over 2 years now, we love the products. Always very good quality, the salmon wellington parcels are a particular favourite and this year’s Christmas box was excellent.
Rade has been our delivery rep since the beginning, he is great, it is easy to message him and arrange delivery times/products to suit our needs.
Highly recommend!
5 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your lovely review! We’re delighted to hear that you’ve been enjoying the products over the past two years, especially the salmon wellington parcels and the Christmas box—great choices! It’s also wonderful to know that Rade has provided such reliable and flexible service, making everything easy to arrange around your needs.
We really appreciate your recommendation and your continued support, and we’ll be sure to pass your kind words on to Rade—he’ll be thrilled to hear them!
Tracy 893 usually comes every 3 months…
Tracy 893 usually comes every 3 months or so and always delivers excellent service. The selection is great and the portion sizes are very good. The quality of the products is far better than what the high street stores offer. Altogether a great service.
22 januari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your wonderful feedback! We’re delighted to hear that Tracy 893 consistently provides excellent service and that you’re pleased with the selection, portion sizes, and overall quality of the products. It’s especially great to know you feel the quality stands out compared to the high street.
We really appreciate your support and will be sure to pass your kind comments on to Tracy—she’ll be thrilled to hear them!
Simon (3018) - excellent products and service!
Simon (3018) is not only providing us with a friendly and informative service, the products are excellent. So far we have enjoyed some steak, garlic chicken and chicken wellington. We are very much looking forward to enjoying more of the products during 2026!
17 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you for your fantastic feedback! We’re so pleased to hear that Simon 3018 has been providing such friendly and informative service, and that you’ve been enjoying the products—those are some great choices! It’s wonderful to know you’re looking forward to trying more throughout 2026. We’ll be sure to pass your kind comments on to Simon—he’ll really appreciate it!
Tracy Cook 893 provide us with a great…
Tracy Cook 893 provide us with a great service & she helps us make good choice
The food is of a high standard
Donald Montgomery
4 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you for your lovely feedback, Donald! We’re delighted to hear that Tracy Cook 893 provides you with great service and helps you make the right choices. It’s wonderful to know you’re enjoying the high standard of the food as well. We’ll be sure to pass on your kind words to Tracy—she’ll really appreciate them!
Quality produce,great service
I have used this company for about 3
Years and have always been satisfy with the quality of provisions. Although the prices can be eye watering at times.
Living rural means we rely on a lot of suppliers and services,and one of best, is a lovely lady called Tracey.893
She's helpful,kind,and a very canny sales woman
We are very happy with DS.
16 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your honest and thoughtful feedback! We’re really pleased to hear that you’ve been happy with the quality of the products over the past three years, and that Tracey 893 has provided such helpful and friendly service. It’s especially nice to know she’s made things easier while living in a rural area—we understand how important reliable suppliers can be.
We truly appreciate your continued support and your kind words about Tracey, and we’ll be sure to pass your comments on to her. Thank you for choosing us!
Happy Customer - Shrewton
Tracy (893) has been my local rep for around two years now. She is professional, reliable, clearly knows her products, listens to what I’m looking for and takes time to talk me through what’s available as well as giving me suggestions for trying other products - based on things she knows I like. Tracy provides a great service. Nothing is too much trouble and I’ve never had any concerns with either the service or food I’ve received from her.
I will continue to use Dining Solutions Direct and am happy to recommend them to others
30 september 2025
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your wonderful review! We’re delighted to hear how happy you’ve been with Tracy 893 over the past two years. It’s great to know that her professionalism, product knowledge, and personalised recommendations have made such a positive difference to your experience. We’re especially pleased that you’ve been consistently satisfied with both the service and the quality of the food.
Your continued support and recommendation mean a great deal to us, and we’ll be sure to share your kind words with Tracy—she’ll be thrilled to hear them!
Brilliant service
Tracey (893) provides a brilliant service, very helpful and is always able to fulfill my order's.
The food is delicious and is of seriously good quality.
4 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you for your fantastic feedback! We’re so pleased to hear that Tracey 893 provides such helpful service and is always able to meet your orders. It’s wonderful to know you’re enjoying the delicious, high-quality food as well. We’ll be sure to pass your kind comments on to her—she’ll really appreciate it!
Tracy 893 Superb service
Tracy is a friendly and adaptable person and always goes above beyond for me personally as a customer. There has been a few times I've called up and asked weather she can back, never has been issue
HIGHLY RECOMMENDED
9 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your kind feedback! We’re delighted to hear that Tracy provides such friendly, flexible service and always goes above and beyond to help when you need her. It means a lot to know she’s been able to accommodate your requests without any trouble. We really appreciate your recommendation and will be sure to pass your lovely comments on to Tracy!
I’ve known Tracy (893) for a number of…
I’ve known Tracy (893) for a number of years now and she’s always been friendly and accommodating when it comes to scheduling a visit. Products are excellent, love the chicken selection and there’s always something on the menu that will suit all tastes. Love it when she pops round in the Summer where she’ll have a great stock of BBQ food which always goes down a treat with the family. I always have a chit chat with Tracy whenever she pops round and wholly recommend her and the selection of foods on offer.
16 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your lovely review! We’re delighted to hear that Tracy 893 has looked after you so well over the years and that you enjoy both her friendly visits and the flexibility with scheduling. It’s great to know the products—especially the chicken selection and BBQ range—are such a hit with your family. We’ll be sure to pass on your kind words to Tracy; she’ll be thrilled to hear how much you value her service and your chats together. Thank you for your recommendation!
Great food, great service
We love the consistently tasty, top quality food from DSD, which Tracy 893 has been delivering to us for many years now. She knows our favourites but is very knowledgeable about the range of products and is always happy to spend time showing me alternatives- we’ve loved her suggestions. Tracy’s never pushy, always lets me know when she’s coming - and she’s such a lovely person her visits brighten my day! Great food, great service.
13 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for this wonderful feedback! We’re absolutely delighted to hear how much you enjoy the consistently high quality of the food and the service Tracy 893 provides. It’s lovely to know her knowledge, recommendations, and friendly approach have made such a positive difference over the years. We’ll be sure to share your kind words with her—she’ll be thrilled to know her visits brighten your day. Great food and great customers like you make it all worthwhile!
Great food range and Tracy 893 is brilliant
Tracy 893 is great. Really friendly, rain or shine comes out, good range of foods and really good quality. I recommend them and I recommend Tracy!
13 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your lovely review! We’re delighted to hear that Tracy 893 provides such friendly service whatever the weather, and that you’re enjoying the range and quality of the food. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Tracy—she’ll be thrilled!
Great service from Robbie
Great service from Robbie
944, always helpful and friendly, goes the extra mile to get you what you want and when you need it.
And great quality products
16 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you for your kind words! We’re so pleased to hear that Robbie 944 provides such helpful and friendly service and goes the extra mile to make sure you get exactly what you need. It’s also wonderful to know you’re enjoying the quality of the products. We’ll be sure to pass on your feedback—he’ll really appreciate it!
Tracey is brilliant
Tracey (893) is brilliant. Comes when she says she will. Always have such good quality produce in her van. Can highly recommend you fill your freezer with all the goodies she has to offer
13 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you for your fantastic review! We’re thrilled to hear that Tracey 893 is so reliable and that you enjoy the quality of her produce. Filling your freezer with her goodies sounds like excellent advice—we’ll make sure she knows how much you value her!
Tracy (893) has been coming to see us…
Tracy (893) has been coming to see us for years. We love her to bits, the food is always top notch. We always go by her recommendations. We just need to make sure we have enough room in the freezer!
16 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you for your lovely feedback! We’re so happy to hear that Tracy 893 has been such a valued part of your routine and that you enjoy her recommendations. It sounds like your freezer is well-loved too! We’ll be sure to let her know how much you appreciate her.
Tracy 893
Tracy 893, comes fairly regularly during the year She is always pleasant and friendly to talk with.We always book when she will be calling next so I don't run out!
The fish is always a well packaged,a good size portion too.Its great always having fish at hand for an easy meal when running late .
4 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for sharing your experience! We’re delighted that Tracy 893 consistently makes your visits pleasant and that our fish products are convenient and well-packaged for your needs. It’s wonderful to hear they make mealtime easier for you—Tracy will be thrilled to know her efforts are appreciated!
Couldn't ask for more!
Good range and variety of quality products. Saleswoman Tracy 893 is cheerful reliable and flexible. Couldn't ask for more!
16 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the range and quality of our products, and that Tracy made your experience so positive. We’ll be sure to pass along your kind words—she’ll be delighted!
great quality and delicious on the table
Tracey (893) calls every few months, whenever I need any new or repeat fantastic products. She is brilliant to deal with and the products are so well made, of great quality and delicious on the table. Highly recommend.
16 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re so pleased with both the products and the service you receive from Tracey. It’s great to know that her visits work well for you and that you’re enjoying the quality, taste, and variety of the food.
Tracey takes real pride in looking after her customers, so we’ll be sure to pass on your kind comments to her — she’ll be thrilled. Thank you also for your recommendation; it truly means a lot to us.
We look forward to seeing you again soon!
Svar från Dining Solutions Direct
Thank you so much for your feedback! We’re delighted to hear that you think Tracey provides such excellent service. She takes great pride in looking after her customers, and we’ll be sure to pass your kind comments on to her — she’ll really appreciate it.
Thank you again for your support!
Reliable quality and outstanding customer care.
We’ve been buying from Dining Solutions for years now, and the quality has always been fantastic. Tracy (893) is incredibly helpful when it comes to choosing what to try next. We usually order a real mix — spare ribs, fish, chicken, mince — and we’ve even enjoyed the puddings too.
Over the years, Tracy hasn’t just been a great help; she’s become a good friend. Her support and customer care are a big part of why we keep coming back.
16 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your wonderful feedback and for your loyalty over the years — it truly means a lot to us. We’re delighted to hear that you’ve consistently enjoyed the quality from Dining Solutions and that you’ve been able to try such a great variety of products, from the spare ribs and fish to the puddings too!
It’s especially lovely to hear how much Tracy has supported you over the years. Building those relationships and providing genuine care for our customers is exactly what we strive for, and we’re so pleased she’s made such a positive difference — and even become a good friend along the way.
We’ll be sure to pass on your kind words to her. Thank you again for your continued support, and we look forward to many more years of serving you.
Excellent products
Excellent products
To your door
Tracey - Rep no 893 always a pleasure to deal with
6 februari 2026
Omdöme utan inbjudan
Svar från Dining Solutions Direct
Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying the products and the convenience of having them delivered straight to your door.
It’s especially nice to know that Tracey is always a pleasure to deal with — she takes great pride in looking after her customers, and we’ll be sure to pass on your kind comments to her.
Thank you again for your support, and we look forward to serving you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.