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Dining Solutions Direct Omdömen 

296
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Se mer

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Betygsatt 5 av 5 stjärnor

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Se mer

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Betygsatt 5 av 5 stjärnor

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Se mer

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Företagsinformation

  1. Leverantör av livsmedelsprodukter
  2. Butik med frysta livsmedel
  3. Online-matbeställning

Skrivet av företaget

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Skrivet av företaget

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

296 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,6

Alla omdömen

(296)

277 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Tracey is so helpful and regular we…

Tracey is so helpful and regular we really appreciate her visits plus the food is excellent

19 februari 2026
Omdöme utan inbjudan
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Svar från Dining Solutions Direct

Thank you so much for your kind words! We’re delighted to hear that Tracey’s visits have been so helpful and that you’ve been enjoying the food as well. We’ll be sure to pass your lovely feedback on to her and the team—it really means a lot. We look forward to seeing you again soon!

Betygsatt 5 av 5 stjärnor

The boxes are rather large so you need a decent sized freezer

Robbie is always very pleasant & helpful & the products are of a very high quality although some items are now very expensive.

16 februari 2026
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Svar från Dining Solutions Direct

Thank you for your feedback — we really appreciate you taking the time to share your thoughts. We’re so pleased to hear that Robbie’s service has been pleasant and helpful, and that you’re enjoying the high quality of the products.
We do understand your comments regarding pricing, and we always aim to provide the best possible quality and value for our customers. Robbie will be delighted to know his service is appreciated, and we truly value your continued support.

Betygsatt 5 av 5 stjärnor

Always very happy

Always very happy with the quality and service. If I can’t fit any more in the freezer when Tracey 893 calls then I just text her when I’m ready and she drops in with what I want within a day or two so it’s an excellent and friendly service. Definitely recommend.

19 februari 2026
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Svar från Dining Solutions Direct

Thank you so much for your lovely feedback! We’re delighted to hear you’re always happy with both the quality and the service. Tracy will be so pleased to know her flexibility and quick drop-ins make things easier for you — she really does aim to provide a friendly, convenient service for her customers.
We truly appreciate your recommendation and your continued support, and we look forward to seeing you again when you’re ready for that next freezer top-up!

Betygsatt 5 av 5 stjärnor

Absolutely love this company

Absolutely love this company, selection is Amazing. Tracy (893) is Wonderful, always seems to know when my freezers empty, ready to re-stock. Have brought the Christmas Trio of Dressed Turkey, Beef joint & Ham for the last 2yrs & it’s a game changer. The prawns in garlic are a fav too & so easy, great in the air fryer & quick meal. Can’t recommend enough 🥰

19 februari 2026
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Svar från Dining Solutions Direct

Thank you so much for such an amazing review — this is absolutely lovely to read! We’re thrilled you’re enjoying the selection, and Tracy will be delighted to hear your kind words. She really does have a knack for perfect timing when it comes to freezer restocks 😊
It’s fantastic to hear the Christmas Trio has been a game changer for you over the last couple of years — and that the garlic prawns are a favourite too (and air fryer-friendly meals are always a win!).
We truly appreciate your support and recommendation, and we look forward to seeing you again on Tracy’s next visit 🥰

Betygsatt 5 av 5 stjärnor

Excellent quality food and service

I have been a customer of DSD for many years. The food is consistently excellent and Tracy (893) is very responsive, calling regularly and responding to any requests promptly. Overall excellent service!

9 januari 2026
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Svar från Dining Solutions Direct

Thank you so much for your loyalty and for sharing such lovely feedback! We’re delighted to hear you’ve been consistently enjoying the food over the years. Tracy will be so pleased to know her regular calls and responsiveness are appreciated — she really does pride herself on looking after her customers.
We truly value your continued support and look forward to many more visits in the future!

Betygsatt 5 av 5 stjärnor

Bought some Lemon Sole first time Simon…

Bought some Lemon Sole first time Simon visited followed his advice on how to cook, was delicious. We bought it again when he came again and some smoked cheesy fish cakes. Tasted amazing

3 februari 2026
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Svar från Dining Solutions Direct

Thank you so much for your lovely feedback! We’re so pleased you enjoyed the lemon sole — Simon really knows his products and is always happy to share cooking tips to help you get the best from them. It’s great to hear you came back for more, and that the smoked cheesy fish cakes were a hit too! Simon will be delighted to hear this, and we look forward to seeing you again on his next visit.

Betygsatt 1 av 5 stjärnor

Ordered fish cakes and got smoked…

Ordered fish cakes and got smoked haddock

18 februari 2026
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Svar från Dining Solutions Direct

Thank you for bringing this to our attention. We’re really sorry to hear that you received smoked haddock instead of the fish cakes you ordered – that’s clearly not what should have happened.

If you contact us as soon as possible, we’ll get this sorted out very quickly for you. We’ll make sure the correct items are arranged without any hassle.

Thanks for letting us know, and we appreciate the opportunity to put this right.

Betygsatt 5 av 5 stjärnor

Lovely good

I have been buying from Tracy now for a few years, after the initial shock of the price once you eat the produce you realise why you paid that amount. We have wellingtons of various meats and fish along with desserts. All of which are of excellent value. Nothing is ever too much trouble for her, it’s a job I couldn’t honestly do.

18 februari 2026
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Svar från Dining Solutions Direct

Thank you so much for your honest and thoughtful feedback — we really appreciate you taking the time to share your experience. Tracy will be delighted to hear your kind words; she genuinely cares about her customers and always goes the extra mile to help wherever she can.
We’re so pleased you’ve been enjoying the wellingtons, fish, desserts and everything else — and that the quality has shown the value over time. Your support over the years means a great deal to us, and we look forward to seeing you again on Tracy’s next visit!

Betygsatt 5 av 5 stjärnor

We have used Dining Solutions Direct…

We have used Dining Solutions Direct for many years and can’t thank our contact Tracy 893 enough.

Tracy carries a good selection of stock so buying couldn’t be easier. Her help and advice is appreciated. Her customer focus and service is excellent.

The range of products is very good and meal planning couldn’t be easier and the quality is of highest standards.

10 februari 2026
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Svar från Dining Solutions Direct

Thank you so much for your continued support over the years — it really does mean a lot to us. Tracy will be absolutely delighted to read your kind words; she takes great pride in looking after her customers and making things as easy as possible, from helpful advice to keeping a good range of stock available.
We’re so pleased you’re enjoying the quality and variety of the products, and that meal planning has been made simpler for you. We truly appreciate your loyalty and look forward to many more years of serving you!

Betygsatt 5 av 5 stjärnor

Great service from Simon 3018

Great service from Simon 3018. Great quality. Will definitely be buying again!

9 februari 2026
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Svar från Dining Solutions Direct

Thank you so much for your lovely feedback! Simon will be really pleased to hear this — he takes a lot of pride in giving great service as well as providing top-quality products. We’re so glad you’re happy with everything, and we look forward to seeing you again when you’re ready to stock up!

Betygsatt 5 av 5 stjärnor

Tracy has been delivering excellent…

Tracy has been delivering excellent frozen food to us for the past couple of years. She is always very friendly and helpful always updating me on what’s available and a pleasure to do business with!

18 februari 2026
Omdöme utan inbjudan
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Svar från Dining Solutions Direct

Thank you so much for your kind words! Tracy will be absolutely thrilled to hear this — she really cares about looking after her customers and keeping everyone up to date with what’s available. We’re so pleased you’ve been enjoying the food over the past couple of years, and we truly appreciate your continued support. It’s always a pleasure doing business with customers like you!

Betygsatt 5 av 5 stjärnor

Tracy 893 excellent service.

Tracy 893 has been delivering to me for some time now. Service is great and products are very tasty. Tracey will call to see if I want anything, there is no pressure to buy and if I’m not ready to stock up at that time she will call me on her next visit. Tracy is always pleasant and has time for a chat.

18 februari 2026
Omdöme utan inbjudan
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Svar från Dining Solutions Direct

Thank you so much for your lovely feedback! Tracy will be delighted to hear this — she really does pride herself on giving great service and making sure customers feel comfortable, with absolutely no pressure. It’s wonderful to know you’re enjoying the products too. I’ll be sure to pass your kind words on to her, and we look forward to seeing you again on her next visit!

Betygsatt 5 av 5 stjärnor

Such a random thing

Such a random thing, buying food from the back of a truck - but the quality is outstanding and Simon (rep 3018) was super professional and we ended up having a good old natter! Looking forward to reordering the desserts the most!

22 januari 2026
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Svar från Dining Solutions Direct

I know exactly what you mean — it does feel a bit random at first! But I’m so glad you gave it a try and loved the quality. Simon will be really pleased to hear that too, he’s great at what he does (and always up for a good natter ). Definitely don’t leave it too long before your next order… those desserts have a habit of disappearing quickly!

Betygsatt 5 av 5 stjärnor

Top quality products.

We have been using Dining Solutions Direct since we moved into the area and have never been disappointed.
Graham (1356) is so knowledgeable about his products without the hard sell. It's a pleasure to see him at our door.
We are pescatarians and have only had their fish which is top quality.
We will continue to buy from DSD but only wish we had a bigger freezer. Highly recommended 👌

14 februari 2026
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Svar från Dining Solutions Direct

Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience since moving to the area and that Graham 1356 has provided knowledgeable, friendly service without any pressure. It’s especially great to know you’re enjoying the fish range and finding the quality to be top notch.
We really appreciate your recommendation and your continued support—though we completely understand the wish for a bigger freezer! We’ll be sure to pass your kind words on to Graham—he’ll be thrilled to hear them.

Betygsatt 5 av 5 stjärnor

Good frozen food and great service to your door

From my experience over the last 5 years or so, the frozen food products I have purchased are good quality and the service we receive from Robbie (rep 944) over that time has been excellent.

4 februari 2026
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Svar från Dining Solutions Direct

Thank you so much for your continued support over the past five years! We’re delighted to hear that you’ve been happy with the quality of the frozen food products and that Robbie 944 has consistently provided excellent service.
Your loyalty means a great deal to us, and we’ll be sure to pass your kind words on to Robbie—he’ll really appreciate them!

Betygsatt 5 av 5 stjärnor

I had the delight of dealing with mr…

I had the delight of dealing with mr Simon Tomsett, rep number 3018.

Apart from the great chat, he was very knowledgeable about his products which all looked amazing.
All 3 boxes of food tasted amazing.

Will definitely be purchasing off him again.

21 november 2025
Omdöme utan inbjudan
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Svar från Dining Solutions Direct

Thank you so much for your lovely feedback! We’re delighted to hear that Simon Tomsett 3018 made such a great impression with both his knowledge and friendly conversation. It’s wonderful to know you enjoyed all three boxes of food and that everything tasted amazing.
We really appreciate your support and look forward to serving you again in the future. We’ll be sure to pass your kind words on to Simon—he’ll be thrilled to hear them!

Betygsatt 5 av 5 stjärnor

I've enjoyed a wide variety of fish from Dining Solutions

I've bought a variety of fish from Dining Solutions for several years. Tracy either phones to say she is nearby or sometimes just appears at our door with a small van full of frozen food. This weekend she came late on Saturday morning. She is friendly and polite and just accepts that sometimes I simply don't need anything. So very professional.

Compared to our local supermarkets the fish is good quality although occasionally slightly more expensive. The fillets tend to be larger so a bit like those you get in a good quality restaurant. They stock a large variety of products, some that I never see locally such as swordfish steaks - these are great.
The quality of the fish is always good; I've never tried any of the meat products but probably will in the future as my experience with the fish has always been good.

14 februari 2026
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Svar från Dining Solutions Direct

Thanks for taking the time to share this.

We’re really pleased you’ve enjoyed such a wide variety of our fish over the years. Tracy will be delighted to hear your comments – she works hard to make sure customers feel looked after without ever feeling pressured, and it’s great that her friendly, professional approach has come across so clearly.

We pride ourselves on offering restaurant-quality fillets and products that aren’t always easy to find locally, so it’s good to know the swordfish steaks have been a hit. While we know we’re not always the cheapest option compared to supermarkets, our focus is consistently on quality, portion size and sourcing – and we’re glad that’s been reflected in your experience.

When you do decide to try some of the meat products, we hope they impress you just as much as the fish has.

Betygsatt 5 av 5 stjärnor

What makes my experience with DSD is…Robby (944)

What makes my experience with DSD is "Robby' - Roberto to us (944). He has extensive knowledge of the product. If I would like a little something different he would make a further delivery the following week. He is kind, helpful and knowledgable. My dog "Brian" always looks forward to his visits!!. We ask Robby to visit us every few months, and stock up. He is alway a phone call away should we wish to order more... he goes above and beyond. I always have a lovely conversation with him. We have used him for years, and wouldn't want any other sales person. Great service and food :).

13 januari 2026
Omdöme utan inbjudan
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Svar från Dining Solutions Direct

Thank you so much for your wonderful review! We’re absolutely delighted to hear how much Robby (Roberto) 944 has contributed to your experience over the years. It’s fantastic to know his product knowledge, flexibility with deliveries, and friendly, helpful approach make such a difference—and we love that Brian looks forward to his visits too!
We really appreciate your loyalty and your kind words about both the service and the food. We’ll be sure to pass your lovely feedback on to Robby—he’ll be thrilled to hear how much he’s valued. Thank you for your continued support!

Betygsatt 5 av 5 stjärnor

Robbie delivers regularly to us and we…

Robbie delivers regularly to us and we love all the fish products 😍
He's always very helpful and friendly and a pleasure to deal with. And his rep.no is 944

17 februari 2026
Omdöme utan inbjudan
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Svar från Dining Solutions Direct

Thank you so much for your lovely feedback! We’re delighted to hear how much you enjoy the fish products and that Robbie 944 provides such helpful and friendly service. It’s wonderful to know he’s a pleasure to deal with—we’ll be sure to pass your kind words on to him. We really appreciate your support!

Betygsatt 5 av 5 stjärnor

Simon (rep3018) was amazing and the…

Simon (rep3018) was amazing and the food even better. The beef wellingtons were to die for. I will be using again and would highly reccommend to others. 10/10

2 februari 2026
Omdöme utan inbjudan
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Svar från Dining Solutions Direct

Thank you for your fantastic review! We’re so pleased to hear that Simon 3018 provided such amazing service and that you loved the food—especially the beef wellingtons, a great choice!
Your recommendation means a lot to us, and we’re delighted you’ll be using us again. We’ll be sure to pass your kind words on to Simon—he’ll really appreciate it. 10/10 from customers like you makes it all worthwhile!

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