Diligence1International Omdömen 

Very trusted seller, went out of way to ensure best product was shipped.

Items bought were as described, while the shipping cost (though a little pricey) had the package delivered within a 2 week period, coming from the Philippines to the United States. Also, the prices were the best found on the Internet.

All went well to the point of surprise.

Excellent communication and quick delivery. Product exactly as seen on sight and very well packed for shipping. I would happily deal with them again!

I checked some reviews online to make sure I was purchasing from a legit seller. While there were some comments online that were skeptical, I decided to write this review to say they are completely legit.

Their communication is very good. Once you make a purchase, someone will contact you to assure you of the sale. They will also provide a tracking number . picture of the shipped item. If you have any questions, they are also very quick to reply.

Shipping is also done very quickly. From the time of my purchase, it took less than a week for the watch to arrive (local purchase).

And their prices are usually below retail.

Exceptional service and customer care. Fast delivery and carefully packaged. Genuine seiko watches at great prices.

Good price, quick delivery and well packaged. Highly recommendable Business

Yes, they delivered properly.

Very happy once again. 3 watches in one month. Very fast delivery once again.

The watch was reasonably priced, and the shipping was much faster than I expected. I'm very happy with my purchase and will definitely buy from this seller again!

The transaction went with great packaging

Super remarkably outstanding service experience with seller Diligence!
Zero hesitation to buy from Diligence again!
☆☆☆☆☆❤️❤️❤️❤️❤️

First time using Philippine site. It was a very quick and high quality service and product (Seiko slim Willard).Just waiting for more Seiko Alpinists to be available and I’ll be back. Very happy.

I ordered a Seiko presage watch from Diligence1International after finding out it has been discontinued and out of stock in Malaysia. They dispatched and delivered it quickly within 3 days of my order through UPS from Philipines to my location in Malaysia. The item arrived in mint condition, with plenty of bubble wrap for safety.

Pretty darn fast shipping and great prices.

Not a bad experience but also not the best experience. I purchase a lot of watches from all around the world. This was my first time from Philippines.

It was amazing that the watch was dispatched within 24 hours of purchase and that too on a weekend, so for this - Amazing work and thank you!

The parcel was well packed for travelling such a long distance and appreciate the extra padding in the parcel. Nicely done and thank you!

A very nice price for the watch I purchased, very highly appreciative of the competitive price that the vendor offered for the limited edition Seiko 5 Gene Kranz. The watch is currently retailing at most online vendors for double the price this vendor was selling it for. So thank you for being competitive and doing honest business. Thank you!

Now few points for criticism:

Shipping charges are high compared to other vendors from Asia for shipping to most countries across the world. Probably because vendor is located in Philippines, perhaps the logistics channels are not as well established for worldwide shipping or vendor doesn't have many worldwide customers. With respect to shipping, the choice of shipper is also limited to 1, that too with UPS, one of the less preferred shippers when given a choice as generally most common and trusted shipper is DHL and FedEx.

Due to the local unreliability of UPS with respect to when the delivery will be conducted and the very badly designed website for the receiver for UPS, the receiver has no control on how to interact with UPS via their website. The only method that worked for me was to call UPS and get the parcel rerouted for pickup. If I am paying a very good amount for shipping, I would prefer to have the choice of selecting a shipping vendor and most likely will choose the best shipper based on the country of receiver.

I sent an email to Diligence and received no response from them, so it's worrying from a customer's perspective as I was expecting at least an acknowledgement email for the email received. Thankfully I did not run into further issues with UPS however if I had, seeing no response from the team, it was slightly disappointing and concerning.

Lastly, the amount declared on the tax documents for the watch purchased was very low compared to what payment I had done. If it was done so that I did not have to pay extra taxes or duties, it was done in good intention and thank you. However, if the package was lost in transit or damaged in transit, the shipper would only receive a payout for the declared value from the shipping insurance to the vendor. Unsure why the vendor would like to declare the value so low as it would only impact them in assisting the customer. I would have opened a dispute via PayPal had there been such an incident and stuck to my requirements for a full refund, thankfully none of it happened, but it was concerning for sure.

Quick delivery. Great customer service, they respond to your inquiries diligently!

Its legit and fast transaction.

Awesome watch. Prompt reply to all inquiries. Highly recommended seller.

I am sounding like a broken record whenever I was asked to give my opinion on Deligence
International. I will just go right to it , they carry a wide selection of retired and limited Seiko watches . Customer service is second to none and pricing is very fair. Owner-Stanley , personally attends to you.

Box arrived damaged. Diligence did not answer several e-mails. I will not buy from them again. Order #1939, Invoice # 2235, Reference AA09302025-1