It was great to deal with someone who didn't put pressure on for information and when amendments were needed Mick was very patient and obliging.
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Det här tycker kunderna
I recently had the pleasure of working with Digital Screen Media and would happily recommend them to anyone looking for advertising that actually gets noticed. What I liked most: Great e... Se mer
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The communication throughout the process was excellent. I clearly understood what was expected from me to ensure everything ran smoothly. I was asked to provide 6–8 bullet points summarising what Fost... Se mer
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Digital screen media contacted me with regards to advertise on the screens at Lanark auction mart, it was something I had been thinking about, they explained the whole process in detail, once I accep... Se mer
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Företagsinformation
Skrivet av företaget
Digital Screen Media are a facilitator of digital connectivity in the OOH world. High impact, versatile, advertising is the perfect way to get your message directly in front of your target market. We offer several methods of digital advertising that will get your message in front of the people that need to see it. We’ll make sure your brand is seen and heard by the people who matter. This is the perfect solution for any business looking to extend their reach or make a powerful impact.
Kontaktuppgifter
I am highly satisfied with the design…
I am highly satisfied with the design team's work, which exceeded my initial expectations. Abigail's professionalism and consistent communication throughout the project were exemplary. Her ability to translate my vision, even when vaguely articulated, was particularly commendable.
3 mars 2025
Svar från Digital Screen Media
Thank you so much for your wonderful feedback! We’re delighted to hear that our design team, especially Abigail, exceeded your expectations. Her professionalism and ability to bring clients’ visions to life are qualities we truly value, and we’re thrilled that you had such a positive experience.
We appreciate your support and look forward to working with you again in the future!
Refund issues
Having had several issues with this company, with an advertising campaign we paid £2,000 they eventually agreed to refunding us. The refund deadline has now past and we are unable to get in contact with them through phone or emails. Extremely disappointing behaviour from a company that is meant to be supporting small businesses
28 februari 2025
Omdöme utan inbjudan
Svar från Digital Screen Media
We're very sorry to hear about your experience and any frustration this has caused. We take customer concerns seriously and want to resolve this for you as quickly as possible. Please reach out to customer-services@digitalscreenmedia.co.uk so we can look into this matter urgently and ensure a resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Svar från Digital Screen Media
Thank you for your kind words! We're delighted to hear you were happy with our prompt service and quality work. We appreciate your support and look forward to working with you again!
Friendly staff and tailored my advert…
Friendly staff and tailored my advert to exactly what I needed.
24 februari 2025
Svar från Digital Screen Media
Thank you so much for your kind review! We’re delighted to hear that our team provided friendly and personalized service, and that we were able to tailor your advert to meet your exact needs. Ensuring our clients are happy with the final product is always our top priority, and we’re so glad we could deliver that for you.
We truly appreciate your feedback and look forward to assisting you again in the future!
Paid £2,000 for an advert we have not received
We are incredibly disappointed to discover that the advert we had paid for was not the one that had been displayed on the screens, nor was it feature on the screens within the time frame we had agreed upon.
The initial artwork made by Digital Screen Media was miss spelt, terrible grammar and put together extremely unprofessional. After discovering three months later that they were displaying the wrong advert they are refusing to refund us for the advert service we have paid for but not received. We are now going to have to go down the legal route to recoup our money.
This advertising company are taking advantage of small businesses that often rely heavy on these marketing campaigns being successful. The process has been a complete mess from start to finish.
15 januari 2025
Omdöme utan inbjudan
Svar från Digital Screen Media
Thank you for sharing your feedback. We deeply regret to hear about your experience and understand your frustration. This situation does not reflect the high standards we aim to uphold.
We take these matters very seriously and would like to investigate this further to address your concerns promptly. Please contact our customer support team directly so we can review the details and work toward a resolution. Your trust is important to us, and we want to ensure that we learn from this to prevent similar situations in the future.
Very good communication with Abigail
Very good communication with Abigail. Swiftly had any corrections made where required. Can’t complain really!
17 december 2024
Svar från Digital Screen Media
Thank you for your kind feedback! We're pleased to hear you had such a positive experience with Abigail. Her excellent communication and prompt attention to detail are qualities we’re proud of. We’re glad everything met your expectations and appreciate your support!
professional, responsive and helpful
From initial contact with sales team it was a smooth service. Pricing was reasonable and the graphic designers did a good job. I'd use again.
19 december 2024
Svar från Digital Screen Media
Thank you for your feedback! We’re delighted to hear that you found our service professional, responsive, and helpful. It’s great to know that the process was smooth from start to finish and that our pricing and design work met your expectations. We truly appreciate your support and look forward to working with you again in the future!
Svar från Digital Screen Media
Thank you for your kind words! We’re so glad to hear you found our team friendly, helpful, and quick. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
Great communication through out
Great communication through out, very good designs and speed when amendments were made.
12 december 2024
Svar från Digital Screen Media
Thank you for your wonderful feedback! We’re thrilled to hear you were pleased with the communication, design quality, and the speed of amendments. Ensuring a smooth and efficient process while delivering great results is always our priority. We truly appreciate your kind words and look forward to working with you again in the future!
Svar från Digital Screen Media
Thank you for your feedback! We're thrilled to hear you appreciated our communication and the quality of our product. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service!
Great company to deal with
Great company to deal with, they do what they say, very professional and efficient
12 november 2024
Svar från Digital Screen Media
Thank you for your kind words! We’re delighted to hear you had a positive experience with us. Being professional, efficient, and delivering on our promises is what we strive for. We truly appreciate your support and look forward to working with you again!
They take your money & run for the hills
We signed up in April 2024 to have our 'loop' shown at Cork Corrin & Dungarven marts i.e. signed on the dotted line & handed over the money!! 8 months later & TV's don't work / the respective marts have never heard of Digital Screen Media!!
Guess what, try to get through to a Director to make a complaint?? They are to busy!!
Presumably taking complaints!!
29 oktober 2024
Omdöme utan inbjudan
Svar från Digital Screen Media
We deeply regret to hear about your experience and sincerely apologize for any frustration caused. This situation does not reflect our commitment to providing reliable service and open communication. We take allegations like these very seriously and would like the opportunity to investigate thoroughly. Please contact our customer service team directly with your details so we can resolve this matter as quickly as possible. Your feedback is critical in helping us improve and ensure this does not happen again.
Svar från Digital Screen Media
Thank you so much for the feedback! We're glad we could be of help, and we appreciate you taking the time to share your experience. If there’s anything else we can assist with, just let us know!
Svar från Digital Screen Media
Thank you for your kind words! We're thrilled to hear that our team was able to provide a helpful and positive experience for you. If you need any further assistance, we’re here to help!
Svar från Digital Screen Media
Thank you for your feedback! We’re glad to hear you found our team helpful. It was a pleasure working with you!
Great and efficient service.
23 september 2024
Svar från Digital Screen Media
Thank you for your kind words! We’re glad to hear that you found our service great and efficient. We appreciate your feedback and look forward to working with you again in the future!
Fast efficient service nothing was a…
Fast efficient service nothing was a problem for them
29 augusti 2024
Svar från Digital Screen Media
Thank you for your positive feedback! We’re delighted to hear that you found our service fast and efficient. It’s our goal to make every experience as smooth as possible, and we’re glad we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to let us know!
Excellent service & great to work with.
25 juli 2024
Svar från Digital Screen Media
Thank you for your kind words! We're thrilled to hear that you found our service excellent and enjoyed working with us. If you need anything else, please don't hesitate to reach out.
Brilliant team!
Abigail is such a professional. She sent a really helpful list for what was required for our ad to stand out. Seamless from start to finish.
18 juli 2024
Svar från Digital Screen Media
Thank you for your wonderful review! We're delighted to hear that Abigail provided you with such professional and helpful service. It's great to know that her list made your ad stand out and that the entire process was seamless from start to finish.
Svar från Digital Screen Media
Thank you for your review! We're delighted to hear that you found our service to be friendly and prompt. Your feedback is greatly appreciated and encourages us to maintain our high standards.
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