Courier messed my delivery up on Wednesday 22nd June. I rang DHS on the same day for advice and spoke to Michael. What a guy ! . New parts despatched on the same day and received by my wife on Thurs... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We wasn't entirely sure of the part which was needed. The team were friendly, helpful and prompt with responses. It took a while of communication and gathering information but they never once gave up... Se mer
Very helpful customer service helped me to identify a replacement coal kit for my gas fire. Also help track down a manual for replacement which I couldn't get anywhere. Delivery and response was quick... Se mer
Great service, very easy to find the required part, despite being a discontinued item. Part was delivered very quickly and in perfect condition.
Företagsinformation
Om Direct Heating Spares
Skrivet av företaget
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Skrivet av företaget
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Kontaktuppgifter
Chorley North Business Park, PR6 7BT, Chorley, Storbritannien
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Speedy delivery
I ordered a part for my boiler cabinet at 3.45 on Monday. I was informed almost immediately that this part was on back order and would take 5-7 working days. It wasn't urgent so I expected to wait up to 2 weeks. The part arrived at 2.45 today Wednesday. Beautifully boxed and well protected. I am one very happy customer. Thank you.
10 juni 2026
Omdöme utan inbjudan
Good and bad
I've had good, I have definitely had bad.
Sometimes the CS is good, others its been like dangled off a bridge
The website is good, the speed of postage is good, but should you have a problem they can certainly fail on that department.
Its such a shame they are a sister company to the sinking ship that is city plumbing (chitty plumbing)
Huge red flag!
1 juni 2026
Omdöme utan inbjudan
Poor delivery service. Not very impressed
I ordered a boiler part for a next day delivery on a Thursday five days after and delivery still not done very disappointed.
4 juni 2026
Easy to navigate the site
Easy to navigate the site. on line description of article very accurate. Quick delivery.
2 juni 2026
Safety release valve
I found the part on a google search which lead me to Direct heating supplies. The part was easy to purchase on their website. Delivery arrived as promised. A*****
3 juni 2026
I’ve been using DHS for a few years now…
I’ve been using DHS for a few years now as they have the genuine parts I need for a commercial boiler. Prompt delivery and easy website , I spoke to them once and they have good customer service and happy to advise in case of queries.
3 juni 2026
We Needed a couple of parts for 100kw…
We Needed a couple of parts for 100kw boiler asap to get the hot water back up and running,
You had them both in stock, ordered before 6pm and paid for next day delivery before 12, which was a reasonable price, by 8am the following morning the parts were delivered to the office, very impressed and we have a very happy customer with hot water!
3 juni 2026
A very good service 👍🏽
2 juni 2026
Easy to order the part required
Easy to order the part required, can pay with PayPal which is my preferred way. Part arrived very quickly all in all very good service.
3 juni 2026
Had the product I required.
Had the product I required.
Prompt delivery.
Satisfied with purchase.
2 juni 2026
Easy to order, better packaging needed.
Easy to order, correct items delivered quickly. The only area for improvement is packaging. My order consisted of one large and one small item. There were gaps where the outer box was poorly taped shut and the small item could easily have dropped out and been lost in transit. Better parcel taping needed.
2 juni 2026
Very helpful customer service
Very helpful customer service helped me to identify a replacement coal kit for my gas fire. Also help track down a manual for replacement which I couldn't get anywhere. Delivery and response was quick. Thank you DHS. Would recommend. Only think I could grumble about the slight wear of some of the coals before them rubbing during shipping.
25 maj 2026
Top marks
Item as described, good communication and delivery as promised, what more can you ask for. I’d definitely use again.
31 maj 2026
Carrie was very helpful and went above…
Carrie was very helpful and went above and beyond to source a part I needed direct from the supplier.
Excellent customer service.
2 juni 2026
Omdöme utan inbjudan
job done well and quickly
28 maj 2026
Fantastic speedy turnaround and…
Fantastic speedy turnaround and delivery, well impressed. Easy site to navigate and order.
28 maj 2026
Great service and fast delivery 👍
28 maj 2026
Detta är Trustpilot
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