Devon Heaven Omdömen 

1 150
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I sent a Cream Tea hamper to my mum for her birthday, she loved her present and very tasty! Delivered on time excellent service but the female delivery driver did not knock the door or ring the bell... Se mer

Betygsatt 5 av 5 stjärnor

Bought for a friends birthday. The afternoon tea, was delivered on the date requested. The selection and quality I was told, were excellent. Enjoyed every morsel. 5plus stars all the way.

Betygsatt 5 av 5 stjärnor

The team was really thoughtful and responsive. I'd forgotten to add a message to go with the hamper, and they emailed me the next day to ask if I wanted to add anything. When the hamper arrived my par... Se mer

Betygsatt 5 av 5 stjärnor

I sent a Devon Heaven cream tea with an extra of coffee to some friends as a thank you for the help they had given me. They were very delighted with their unexpected surprise and said it was a wonder... Se mer

Företagsinformation

  1. Mat, dryck och tobak

Informationen kommer från olika externa källor

Taste of the West Gold winning Devon hampers and cream teas by post. 100% local food with free UK delivery. 700+ 5 star review.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 84 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 150)

362 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent hampers

Received a hamper from my daughter for my birthday. So pleased with it that I ordered one for my mum for mothers day. She was delighted. Top quality products and ingredients. Delivery excellent.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect gift!

I bought a hamper of 4 scones, cream, jam and tea for my Mum's birthday. She and my Dad absolutely loved it! Ordering online was very easy. Delivery was on time. Presentation of the gift was lovely. I wasn't with them when they received it but they kindly video called me so I could watch them chow down on the delicious looking scones! A perfect gift that I would highly recommend!

21 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous company

Hi would just like to say thee afternoon tea hamper I ordered was 1st class. My elderly aunt was delighted, a great big thankyou. You kept me informed about delivery which is always a help.i have used you many times and you've always delivered on time. Good to support a local Devon company. Long may you continue. ☺️

28 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service, easy to order and pay. It arrived on time. I usually send flowers for my Aunts birthday so she was delighted with an afternoon cream tea

20 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Gluten free hamper - tasty but late

I ordered a gluten free hamper as a gift well in advance of when I needed it. Unfortunately the day before it was meant to be delivered I got an email saying they didn't have any gluten free scones in stock. I understand that this may happen but I didn't have any time to source anything else so had to go ahead with the order that arrived three days late. It ended being an extra day late than expected as it was delayed at the courier side too (I was worried about the cream...). Completely understand this happens but felt there wasn't much empathy from the company that this was a very much pre planned gift that was now very late.
The recipient was delighted with the gift and said it tasted brilliant so I'm really happy with that.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Devon Heaven

Svar från Devon Heaven

Thank you for your honest feedback. We’re very sorry for the late notice about the gluten‑free scones and for the delays that followed. We regret that our communication didn’t feel as empathetic as it should have. We’re really pleased to hear the recipient loved the hamper and enjoyed the quality and we truly appreciate you taking the time to share your experience.

Betygsatt 5 av 5 stjärnor

Nice treat

Ordered for my mum as a mothers present.
Turned up on time and my parents enjoyed it immensely.
Said all was fresh, well packed and tasty.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous Mother’s Day surprise

Fabulous Mother’s Day surprise! I was able to order in advance for delivery in time for Mother’s Day, as I was not able to see my mum in person. Huge scones with plenty of jam and cream to use afterwards as well. I also added some biscuits and cakes, which were equally delicious by all accounts. Presented really nicely and so easy to order

14 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would recommend Afternoon Tea & Cake Hamper

This was the first time I ordered a cream tea online and, given the competing online businesses, I chose Devon Heaven as it looked best value for money (Afternoon Tea & Cake Hamper). Ordering and delivery went smoothly, and my parents were delighted with the hamper and various treats that came with it which lasted well beyond one sitting! I would happily use again and recommend to others thinking of gifting an afternoon tea package.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I ordered early in the week and asked…

I ordered early in the week and asked for the Saturday delivery so that the order was here for Mother’s Day, I didn’t receive it until the Monday after Mother’s Day, also the clotted cream lid was half open, not a good first order, not sure I’ll be ordering again if I’m honest.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Devon Heaven

Svar från Devon Heaven

We’re very sorry to hear this especially for a first order. From your description, it’s possible that our team might have replaced the cream for you, but we’d need a little more information to confirm. Please contact our customer service team directly with your order details so we can look into the delivery and packaging issue and put this right for you.

Betygsatt 2 av 5 stjärnor

Delivery mess up

Good service from Devon Heaven, however appalling service from DHL couriers. My order was for my mum for mother's day therefore i chose the delivery day for the day before. DHL decided to delay the delivery even though it is fresh food that cannot be eaten after a few days. They delivered 2 days late and i refused delivery. Devon Heavon customer service were good, ordered a replacement to be delivered next day. Unfortunately DHL did the same thing and delayed the order. This time by one day. My mum did take delivery of it and she enjoyed the hamper. However the whole thing was spoilt as it was meant to be for mother's day. Devon Heaven advised they would refund me but i have not received anything. This has put me off ordering again which is disappointing as ive used them alot in the past

14 mars 2026
Omdöme utan inbjudan
Logotyp för Devon Heaven

Svar från Devon Heaven

Thank you for taking the time to share this. We’re truly sorry for the repeated courier delays. While we did our best to resolve this with replacements, we appreciate that this did not make up for the experience. We have since changed our delivery partner to help prevent this from happening again. I encourage you to contact our customer service team to resolve this promptly.

Betygsatt 5 av 5 stjärnor

Amazing hampers

Amazing hampers! I ordered one for me and one for my daughter and Mum and we had a virtual afternoon tea because we all live miles apart.

The scones were lush, lovely jam and cream and the brownie was tasty too. All wonderfully presented.

14 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer