Devon Bay Solutions Omdömen 

43
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A huge thank you to Jess for being incredibly helpful in resolving my issue. She listened carefully, showed genuine empathy, and provided the solution I needed very quickly. Her service was truly... Se mer

Betygsatt 1 av 5 stjärnor

They do not stick to their IPID. They lie at every turn, gas light you that you haven't provided documents, and ask for the same sh*t weeks and weeks and week in a row, to simply avoid pay... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Katie Mott at Devon Bay Solutions is very professional and helpful. Whilst for me it is still very early days in the legal process, I have every faith in Katie's ability. Katie is rational and is abl... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This company deserves a 10 star review if it were possible. I've experienced, high level professionalism and patience in not such a straightforward situation. Alisha, did all that was possible to as... Se mer

Företagsinformation

  1. Tjänster inom tvistemål om små fordringar

Skrivet av företaget

Your Insurance Claims Specialist We're experts in Insurance Claims - covering Legal Expenses, Emergency Assistance and Ancillary Insurance. Our end-to-end process delivers fast, seamless, and cost-effective solutions that keep your customers satisfied. Partnering exclusively with industry leading providers, we guarantee reliable claims fulfilment every single day. From first notification to policy validation, excess payments and system reporting, our dedicated teams handle it all - so you can focus on growing your business.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

43 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(43)

43 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A huge thank you to Jess for being…

A huge thank you to Jess for being incredibly helpful in resolving my issue. She listened carefully, showed genuine empathy, and provided the solution I needed very quickly.

Her service was truly exceptional and deserves more than five stars! ⭐️⭐️⭐️⭐️⭐️

Thanks once again, Jess!

10 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ignorant and winging it

I've raised a couple of concerns and complaints but they dont want to respond not resolve the hypocrisy.

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

Thank you for your review.
We believe this feedback has been posted on the wrong Trustpilot profile. Our company is often confused with another business within our wider group because our names and branding are very similar. After reviewing our records, we have been unable to match the details of your review to any interaction with our business. To ensure you get the help you require, please try contacting complaints@devonbayinsurance.ai or you can call them on 011 7254 1300
Should they be able to help we then kindly ask that you remove this review and repost it on the appropriate Trustpilot profile.

Thank you for your cooperation, I hope you get the help you need.

Betygsatt 5 av 5 stjärnor

Fantastic service from the team

Fantastic service from the team. Alisha and Katie have both been extremely helpful, friendly and professional throughout. I would happily recommend this company to others.

28 juli 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

This is great to hear, thank you for taking the time to review our company.

Betygsatt 1 av 5 stjärnor

They do not stick to their IPID

They do not stick to their IPID. They lie at every turn, gas light you that you haven't provided documents, and ask for the same sh*t weeks and weeks and week in a row, to simply avoid paying out.

RLP is suppose to cover Landlords for unpaid rent.

We submitted two claims, with everything they required, all legitmately served and uploaded in MAY.

It is now nearly August, and no payout.

They say the payout for one of our properties has been with the banks for (checks calendar) - 3 weeks?!

BACS takes 2 hours maximum.

Scam.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

Hi Matt, I am so sorry to hear you have experienced issues when processing your claim. I have sent a request for more information so that I can look into this for you as a matter of urgency. If you could email your claim and policy number to legalclaims@devonbaysolutions.co.uk we can take the matter forward.
Many thanks
Kelly

Betygsatt 5 av 5 stjärnor

This company deserves a 10 star review…

This company deserves a 10 star review if it were possible.
I've experienced, high level professionalism and patience in not such a straightforward situation. Alisha, did all that was possible to assist me with my claim, showing knowledge in her field and overcoming what I thought were insurmountable barriers.
Very grateful and would recommend this company.

21 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Efficient , compassionate and thoughtful care

Compassionate, thoughtful, friendly help and advice. Efficient handling of call. Clear explanation of next steps and timescales

15 juli 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

Thank you for your feedback, i am glad our team were informative and helpful. I hope you got the issues resolved.

Betygsatt 5 av 5 stjärnor

Katie Mott at Devon Bay Solutions is…

Katie Mott at Devon Bay Solutions is very professional and helpful. Whilst for me it is still very early days in the legal process, I have every faith in Katie's ability. Katie is rational and is able to judge a situation objectively. She is friendly, approachable and genuinely cares about her clients and works hard to get the best outcome for them.

17 juni 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

Thank you so much for your review. Its great to hear your feedback and we are delighted Katie was able to assist you.

Betygsatt 5 av 5 stjärnor

Jess was friendly

Jess was friendly, patient and supportive.

11 juni 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

Great to hear, thank you for taking the time to provide feedback.

Betygsatt 5 av 5 stjärnor

Exceptional Service from Lily - A Truly Empathetic and Professional Experience

Handling a difficult situation early in the morning can be daunting, yet Lily demonstrated genuine empathy throughout the call, attentively listening to each concern raised. She clearly outlined her course of action and the resolutions that could reasonably be expected, all whilst maintaining a professional and honest tone about the likely outcome.

It was a pleasure having Lily handle the matter, and I wish her all the best.

Thanks, Lily.

10 juni 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

What a lovely thing to hear, I am glad Lilly was able to assist. Thank you for your feedback.

Betygsatt 5 av 5 stjärnor

Jess was great

Jess was great! Really understanding and helpful

9 juni 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

Great to hear, thanks for sharing.

Betygsatt 5 av 5 stjärnor

Beth was absolutely amazing

Beth was absolutely amazing. She talked me through the whole process and made it so easy. I had a really tough week and she instantly solved my issue after one phone call. Such an amazing human being

8 juni 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

Im so glad to hear she supported you through this difficult time. Thank you for taking the time to provide a review.

Betygsatt 5 av 5 stjärnor

Hello,

Hello,

I would like to leave positive feedback for the person who handled my claim. They were very helpful, polite, and professional throughout the process. I really appreciate their support and excellent customer service.

Thank you.

21 maj 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

thank you for your feedback, thats great to hear!

Betygsatt 5 av 5 stjärnor

Jess was very pleasant and answered any…

Jess was very pleasant and answered any questions I had along with any support needed, she made the whole experience quick and easy.

19 maj 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

That's great to hear, thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Remarkable service

I had a call today with a very helpful agent who was pretty concise and straight to the point. I was met with a very constructive response and calm attitude. 10/10 for service and interaction, would recommend to anyone looking for great service and minimum hassle in regards to car insurance.

16 maj 2026
Omdöme utan inbjudan
Logotyp för Devon Bay Solutions

Svar från Devon Bay Solutions

Thank you so much for your feedback, i am glad we were able to assist.

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