Devo Grocery Delivery Omdömen 102

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Devo is an amazing company and has helped our business thrive by delivering last minute requests, such as 50 oranges and limes, 20 milks etc with short notice. Despite the short notice we always recei... Se mer

Betygsatt 4 av 5 stjärnor

It was Kool to find a Grocery App that delivered to East London. After a false start of the shop not having what was advertised, Customer Services called and a refund was arranged and I reordered.... Se mer

Betygsatt 3 av 5 stjärnor

Was great to start but as time is going on the substitutes become more and more regular when they are charging a1.99-.3.99 delivery them a 99 p service charge i Dont expect to still be waiting over 30... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Amazing service. The person I spoke to had great communications skills and managed to solve my situation after a lot of hard work. The shop failed to deliver the full items I ordered and also deliver... Se mer

Företagsinformation

  1. Matvaruleverans

Skrivet av företaget

Order affordable groceries online with Devo to get your favourite brands delivered from your local shops straight to your door.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have just Devo for the very first…

I have just Devo for the very first time and would recommend them highly to anyone who was looking for items to be delivered from local small suppliers.
It was easy to set up my account and was kept fully informed at each stage of the journey by the delivery.
I had ordered a couple of beers which were kept really cold and the courier was very helpful and provided good customer service. I would definitely use them again, as I did not want to go out as I have been ill and didn't want to spread my germs around to others.

11 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I received a similar product that…

Thought I had an issue with my ordered but realised it was me being silly! Excellent service actually and very quick!

15 december 2021
Logotyp för Devo Grocery Delivery

Svar från Devo Grocery Delivery

Hi Giorgia,

We are sorry to hear you had an unsatisfactory experience.

We have conducted a full investigation and have provided you with a detailed breakdown over email. I hope the additional clarity will be satisfactory

We're always looking to improve your experience and value your feedback.

Devo Team 😊

Betygsatt 5 av 5 stjärnor

Helpful staff

Helpful staff, delivery came promptly. Delivery driver was very kind, called me when items were not in stock and greeted me very friendly. Would recommend :)

3 juli 2021
Betygsatt 4 av 5 stjärnor

It was Kool to find a Grocery App that…

It was Kool to find a Grocery App that delivered to East London.
After a false start of the shop not having what was advertised, Customer Services called and a refund was arranged and I reordered.
The Tracking System was also a bit hard to follow as the time kept increasing and decreasing all at once.
But, despite the hiccups I would definitely use them again as there was quite a wide choice of products to choose from and they do have a vast delivery area.

23 juni 2021
Betygsatt 2 av 5 stjärnor

Always late and expired food

I used Devo twice and both times the rider was late, the first time of twenty minutes approx. and the second time forty minutes. The second time, furthermore, I was given an expired product.

27 maj 2021
Logotyp för Devo Grocery Delivery

Svar från Devo Grocery Delivery

Hey,

We apologise for the unsatisfactory service you have received. We value your feedback and are working with the stores and riders to improve to the service for customers.

We hope to you will continue to support us on our journey to encourage people shop local.

Thanks
Devo

Betygsatt 5 av 5 stjärnor

Impressed

I’ve made several orders and I enjoy the personal touch with the local shop. Lots of options, amazing customer service and a great app.

17 maj 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Must do better

Was great to start but as time is going on the substitutes become more and more regular when they are charging a1.99-.3.99 delivery them a 99 p service charge i Dont expect to still be waiting over 30 mins after i ordered.. (Again) Their competition is fierce if devo Dont do better they will loose a fair amount of customers

16 maj 2021
Omdöme utan inbjudan
Logotyp för Devo Grocery Delivery

Svar från Devo Grocery Delivery

Hey,

We apologise for the unsatisfactory service you have received. We value your feedback and are working with the stores to improve to the service for customers.

We hope to you will continue to support us on our journey to encourage people shop local.

Thanks
Devo

Betygsatt 5 av 5 stjärnor

Very good

Always quick delivery only ever had one issue and someone contacted me immediately and resolved.

25 mars 2021

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer