Devo Grocery Delivery Omdömen 102

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Devo is an amazing company and has helped our business thrive by delivering last minute requests, such as 50 oranges and limes, 20 milks etc with short notice. Despite the short notice we always recei... Se mer

Betygsatt 4 av 5 stjärnor

It was Kool to find a Grocery App that delivered to East London. After a false start of the shop not having what was advertised, Customer Services called and a refund was arranged and I reordered.... Se mer

Betygsatt 3 av 5 stjärnor

Was great to start but as time is going on the substitutes become more and more regular when they are charging a1.99-.3.99 delivery them a 99 p service charge i Dont expect to still be waiting over 30... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Amazing service. The person I spoke to had great communications skills and managed to solve my situation after a lot of hard work. The shop failed to deliver the full items I ordered and also deliver... Se mer

Företagsinformation

  1. Matvaruleverans

Skrivet av företaget

Order affordable groceries online with Devo to get your favourite brands delivered from your local shops straight to your door.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Rider didn't follow address…

Rider didn't follow address instructions and went to the wrong address and not the one provided, then left and claimed that delivery wasn't completed because nobody showed up. Been chatting and emailing with their customer service for 3 days stating I was at the address all morning and no rider attempted contact but they wouldn't understand the issue at base which was the delivery was sent to a wrong address and still charged us a fee for returning the product. Apparently they've been trying to phone me at the time, however with the address being a shop they could have easily walked in and delivered the product but that's already so complicated. When mentioning the issue with the address customer service just said "we could see on the map that the rider was at the location" however a map can only be so precise as the driver could have been next door (so, wrong address) but still showing to be at the correct spot. All in all stay well clear of this company as their riders can't even follow basic delivery instructions (it's their job!) and customer service won't listen to you or even consider the chance that they've made a mistake resulting in a waste of time and money.

26 november 2022
Betygsatt 5 av 5 stjärnor

Great service

Great . 👍 fast . And nice delivery lady
Will order again soon.
Shop called me and let me no a substitute will be added to my shopping list. Lovely

21 oktober 2022
Betygsatt 5 av 5 stjärnor

Devo is an amazing company and has…

Devo is an amazing company and has helped our business thrive by delivering last minute requests, such as 50 oranges and limes, 20 milks etc with short notice. Despite the short notice we always receive our delivery in 30 mins or less. Nothing is too much for Devo, fast friendly service - thank you for making my job easier :-)

19 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10

Received my 8th order today, they stick to their delivery times and that is a key factor for me. 15-30 minutes usually which in my opinion is good. The items are delivered with care and the communication is great. If i need to say anything about my order i am able to call them and get connected within seconds. I am happy overall and recommend their services.

29 maj 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service
Every single time I order from
This app, I get a call from the shop to inform me of missing items and suggest replacements. This is every single time!
The last time I had a delivery man who behaved in a strange manner and did not leave the floor of my apartment for 8 mins after dropping the items by the door. Very worrying.

12 april 2022
Betygsatt 5 av 5 stjärnor

Had what I wanted

Had what I wanted, fantastic customer service, great communication. No complaints at all! Would use again and would recommend

5 mars 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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