DestinationWeddings Omdömen 445

TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Was invited to a wedding booked through this travel agency. Absolutely trash. Over 2 weeks for responses for Alexandra (the travel agent). Quoted on invoice for one flight, then got another (which rem... Se mer

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Betygsatt 5 av 5 stjärnor

I cannot say enough good things about our travel agent Jocelyn!!! She helped us plan our wedding in Cabo and made the process so incredibly smooth and easy. I don’t think wedding planning can get any... Se mer

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Betygsatt 5 av 5 stjärnor

Amy Cate is beyond outstanding. She is personable, organized, an outstanding customer service. I am so happy I found her and ive never met someone who was so incredibly responsive. She eased my fears... Se mer

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Betygsatt 5 av 5 stjärnor

From start to finish we had the best experience with DW.com. Our travel specialist, Karen LaSala, was so kind and patient with us and all 70 of our guests. We never had any room for doubt or confusion... Se mer

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DestinationWeddings.com has planned nearly 25,000 personalized celebrations and worked with over half a million guests to help make dream weddings come to life. By combining the expertise of our Certified Destination Wedding Specialists with resort partnerships in over 42 countries, you are provided a premier, one-stop experience. The best part? Our services are 100% FREE!


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4,1

Bra

TrustScore 4 av 5

445 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

Hope your guest enjoy single beds.

Was invited to a wedding booked through this travel agency. Absolutely trash. Over 2 weeks for responses for Alexandra (the travel agent). Quoted on invoice for one flight, then got another (which removed a day of vacation time). Booked a king bed, got two singles (which happened too many people). Garbage travel agents who can’t even make a proper booking which can be completed by anyone with a computer. Don’t waste your time with this company unless you want all your guests to sleep on singles.

9 april 2026
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Svar från DestinationWeddings

Hi Scopa, we appreciate you voicing your concerns and regret to hear of your experience. As a reminder, bedding requests are never guaranteed and based on availability at check-in. Nonetheless, we'd love the opportunity to speak with you more to better understand the challenges you faced with Alexandra as your travel specialist. Please email us at customerservice@destinationweddings.com or call 1-888-536-1923. Thank you.

Betygsatt 5 av 5 stjärnor

Amazing Cabo Wedding

I cannot say enough good things about our travel agent Jocelyn!!! She helped us plan our wedding in Cabo and made the process so incredibly smooth and easy. I don’t think wedding planning can get any more stress-free than this. Jocelyn was also available by text or call for any questions us or our guests had throughout the whole process. I am so thankful for her!! Highly recommend!

26 mars 2026
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Svar från DestinationWeddings

Thank you Haley, and congrats! We're thrilled to hear about your 5-star experience with Jocelyn and hope you have a wonderful year as newlyweds! Please reach out for any future travel needs.

Betygsatt 5 av 5 stjärnor

We are officially back and….

We are officially back and almost recovered from one of the BEST trips we've ever been on! Impressions Moxché was absolutely phenomenal and we are beyond happy that we ended up splurging and staying there. 

We absolutely loved the attention to detail, the decor, the drinks and the service! Everything was great at the Secrets side as well, but especially on the Impressions side. We could really feel the elevated service and detail there. OMG and the FOOD! WOW! We would have never guessed that it was an all inclusive resort with the quality of food all over both resorts. The resort was everything we had imagined and more to say the least. 11/10! 

Melinda from Destination Weddings is truly incredible!! She’s helped make our dreams come true!

We will 100% be back! In fact, Patrick and I already in the talks of going back in December for my birthday! We will be in touch on that! This is 100% happening so expect to hear from us on that

1 mars 2026
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Svar från DestinationWeddings

Congrats on your recent destination wedding, Alexandra! Thank you for sharing your 5-star experience with us. We wish you the best!!

Betygsatt 5 av 5 stjärnor

Amy Cate is beyond outstanding

Amy Cate is beyond outstanding. She is personable, organized, an outstanding customer service. I am so happy I found her and ive never met someone who was so incredibly responsive. She eased my fears of having a wedding internationally and my family and friends were beyond grateful for organization. She was on top of it always! Amy thank you for making my wedding a dream. Thank you for connecting with the hard rock team I will forever cherish the day and pictures.

7 februari 2026
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Svar från DestinationWeddings

Welcome home and congrats, Zoe and Connor! Thank you for taking the time to share your 5-star experience with us. We love hearing how helpful Amy was throughout your planning process and that she made your wedding celebration such a dream. Best wishes and please reach out for any future travel needs!

Betygsatt 5 av 5 stjärnor

Jennifer was an incredible agent & wealth of knowledge

I had the pleasure of working with Jennifer Corrigan in planning a destination wedding for recent clients. She was prompt & thorough in her services from beginning to end. I have worked with other travel agents and this has been the best experience I have had. Jennifer shared relative & key information & venue options with my couple, which played a pivotal role in them making their best selection. I appreciated her extensive knowledge & experience, that allowed her to speak to the couple's cares, concerns and top location options. Thank you, Jennifer, for providing thorough & quality care to my couple, as they were making such important decisions for themselves and their guests. I look forward to utilizing your skills with future clients!

31 januari 2026
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Svar från DestinationWeddings

We appreciate your 5-star review, Breanna! Thank you for the glowing remarks about Jennifer's service, we're happy to help and hear that your couple had a fantastic celebration in paradise. Cheers!

Betygsatt 1 av 5 stjärnor

I had an extremely poor experience with…

I had an extremely poor experience with Destination Wedding and our assigned travel agent, Alexandra.

Alexandra was largely unresponsive to anyone except the bride, which caused unnecessary stress for the entire wedding party. Emails and messages routinely went unanswered for weeks at a time, leaving guests without critical information about their travel.

She failed to double-check bookings until just days before departure. At that point, she informed me that my last name was missing from my booking — and then ghosted me for four days. Because of this delay, I was forced to pay an additional $600 for a name change that could have easily been avoided with timely communication.

Payment handling was also disorganized. After submitting my payment form, I was not charged for over two weeks with no explanation or confirmation, adding more confusion and concern.

When our flight was cancelled due to weather, Alexandra again became completely unresponsive. As a result, many of us had no choice but to purchase new flights on our own just to make it to the wedding. To make matters worse, she did not verify return flights, and several guests discovered they had no flight home at all. Multiple bookings also contained incorrect passenger names.

Additionally, the wedding party was supposed to travel together, but we were booked on the wrong flights and separated. This led to last-minute scrambling, stress, and logistical chaos right before the wedding — something no couple or wedding party should have to deal with.

Alexandra repeatedly disappeared during critical moments, leaving the bride to manage crises she should never have had to handle. Overall, this was awful service, extremely stressful, and completely unacceptable for a destination wedding company.

I would not recommend Destination Wedding or Alexandra to anyone.

29 januari 2026
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Svar från DestinationWeddings

Hi Zoe, we appreciate you voicing your concerns and regret to hear of your experience. This is certainly not the service standard we strive to present to our couples and their guests. A member of our Customer Relations Team will be reaching out to discuss what can be done and our Training team will be addressing your comments with Alex. We wish you the best and appreciate your understanding.

Betygsatt 2 av 5 stjärnor

Could be better and room for improvement.

We worked with DestinationWeddings.com and our assigned agent Tanika for our destination wedding. While the hotel research and venue connection were strong and pricing overall was fair, there have been serious booking and billing issues. I actually want to give a 2.5 stars.

Room Booking Issue (twice):
A guest booked a Basic Junior Suite as advertised but was later charged for a higher-priced Tropical View Suite with the basic suite title. We were told the Basic Junior Suite on the adults-only side is unavailable—yet it is still listed as available on the Destination Weddings website. This is misleading. The guest booked in good faith and was later blindsided by a higher charge. These issues have been resolved but should have never happened, much less happen twice.

Promotional Credit & Deposit Issue:
We were advised our group rate deposit would not be applied until all guest rooms were paid, yet it was applied anyway despite not all guests having completed payment. This contradicts what we were told.

Additionally, our signed contract clearly states that the Destination Weddings promotional credit (up to $2,500) is to be applied to the couple’s room invoice at final payment, with any overpayment refunded. At minimum, we qualified for $1,250, but there was no documentation showing the credit was applied before the deposit was used. Instead, the deposit was applied first, effectively eliminating the promotional benefit without notice—not consistent with the contract.

We were also told that credits are issued after the wedding, but hotel-issued perks and the Destination Weddings promotional credit are separate. The latter is explicitly contractual and meant to be applied at final payment.

We are still dealing with this issue with Tanika being dismissive of my understanding of the contract. We have not come to a resolution yet which I hope to soon. But I am not keen on working with Tanika anymore. I’m worried because of these issues, if we even have our rooms booked properly.

With our wedding 2.5 months away, these inconsistencies have caused unnecessary stress. Destination Weddings has strengths, but the lack of transparency around room availability, deposits, and contractual credits makes it difficult to recommend without strong caution.

I would be willing to revise my review if we come to a strong resolution to these issues because it would show me that despite these problems, they are willing to make things work for our benefit. I don’t expect perfection but I do expect good customer service and strong problem solving, instead of short replies and dismissive tones.

24 januari 2026
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Svar från DestinationWeddings

Hi Havanna, we appreciate you voicing your concerns and understand you've been working with our Customer Relations on a resolution. We appreciate your patience and understanding, and wish you the best. Please continue to keep in touch leading up to your wedding date and let us know if you need further assistance.

Betygsatt 5 av 5 stjärnor

Excellent

Great communication about the resorts. Response time was reasonable and the prices are too. Brittany is amazing to work with and would definitely book with her again!

14 januari 2026
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Svar från DestinationWeddings

Thanks so much for your kind feedback, Wendi! Best wishes!

Betygsatt 1 av 5 stjärnor

I was working with Holly in late 2025

I was working with Holly in late 2025 with Destination Weddings. After Christmas, I never heard from her again.

Don't recommend — no communication, no responsiveness and very little info provided when I was working with her closely.

19 januari 2026
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Svar från DestinationWeddings

Hi Holly, we regret to hear about your experience but are glad you brought it to our attention. We're more than happy pair you with a new Specialist if you'd like. A member of our Customer Relations Team will be reaching out asap to assist. We appreciate your patience and giving us a second chance.

Betygsatt 5 av 5 stjärnor

Absolutely Perfect!

My husband and I would like to take a moment to share our experience with Tarin Patrick, our destination wedding coordinator. Tarin planned our trip to the Dominican Republic from January 5–10, 2026, and we truly cannot say enough about his knowledge, professionalism, and expertise—not only with the destination we chose, but also with the other locations we considered along the way.
Tarin went above and beyond in every possible way. He provided exceptional support not only to us as a couple, but also to our guests, ensuring that everyone felt informed, comfortable, and well taken care of throughout the entire process. He was always approachable, readily available to answer our many questions, and incredibly patient in helping us understand details we were unsure about.
What truly stood out was Tarin’s genuine compassion and care for our special day. His dedication and hard work made all the difference, and because of him, Mike and I were able to have the wedding of our dreams. We will forever be grateful for everything he did to make our experience so seamless and unforgettable.

8 januari 2026
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Svar från DestinationWeddings

Welcome home, Jessi, and congrats on your recent wedding in Punta Cana! Thank you for taking the time to leave us such glowing feedback and sharing your experience with Tarin. We love to hear how helpful he was in making your destination wedding so seamless and unforgettable. Best wishes!

Betygsatt 5 av 5 stjärnor

Jose Guillen-Lambert is Hands down the…

Jose Guillen-Lambert is Hands down the best travel agent for destination weddings. His level of experience, professionalism, and dedication is unmatched. He went above and beyond in ways I didn’t even know I needed, always with patience, kindness, and complete attention to detail. Thanks to him, our destination wedding journey was smooth, stress-free, and truly enjoyable. I am endlessly grateful and would trust him again without question.

12 december 2025
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Svar från DestinationWeddings

Thank you for your kind words and 5-star review. We're glad to hear you had a great experience with Jose and wish you the best as newlyweds! Please consider reaching out when you're ready to book another romantic trip to paradise!

Betygsatt 1 av 5 stjärnor

Scam Fraud BEWARE Money Thieves

Scam Fraud BEWARE Money Thieves , we had to pay in advance and we never received our tickets AGENT STOPPED REPLYING >>>>> BEWARE

26 december 2025
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Svar från DestinationWeddings

Hi Chris, we take your comments seriously and would like to speak with you further about your experience to investigate what happened and ensure you have your travel plans secured. Please email us ASAP at customerservice@destinationweddings.com with 'urgent' in the subject line, and someone will happily assist right away.

Betygsatt 5 av 5 stjärnor

Destination Wedding at The Ava Resort in Cancun

Our destination wedding was truly a dream come true, and Maggie Elles played a huge role in making that happen. She was incredible to work with—so responsive, organized, and genuinely caring toward both us and our guests. Maggie joined multiple Zoom calls to ensure every detail was perfectly communicated and even continued assisting with vendors after the wedding, which went above and beyond our expectations.
Having transportation included made the booking process nearly carefree for our guests, which was a huge plus. The only challenge we experienced was that the Destination Weddings website was frequently under maintenance, which caused some booking issues for guests at times. Thankfully, Maggie was always there to help resolve any concerns.
We couldn’t be happier with our experience and have already recommended Destination Weddings and Maggie to our close friends. We are so grateful for her and would choose them again in a heartbeat.

11 oktober 2025
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Svar från DestinationWeddings

Thank you so much for your kind words and 5-star review, Lacie! We love hearing how helpful Maggie was and that you had such a beautiful wedding in Mexico. Please think of us for any future travel needs. We wish you the best for a wonderful year as newlyweds!

Betygsatt 5 av 5 stjärnor

Destination Weddings and our Wedding…

Destination Weddings and our Wedding Specialist, Sue, were great! The process was made as simple as it could have been. Sue was very helpful in guiding us through choosing a resort that fit all of our needs. She was very responsive to myself and all of our guests that attended. I would highly recommend Sue and Destination Weddings if you are looking to plan a destination wedding!

6 december 2025
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Welcome home and congrats, Chandler! We appreciate your kind feedback and wish you the best for a wonderful year as newlyweds. Cheers!

Betygsatt 5 av 5 stjärnor

Carrie is amazing she found us the…

Carrie is amazing she found us the perfect resort and helped book the perfect vacation. HIGHLY recommend!

6 december 2025
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We're so happy to hear it, Sara! Happy travels!

Betygsatt 1 av 5 stjärnor

disappointing experience

The arrangement started off well and we were happy to have the ability to subsidize the costs of our guests, which our venue/resort did not offer. However, the tide quickly changed once we signed the contract, and there became lots of pressure on our wedding guests to pay quickly, almost 5 months in advance, and to purchase travel insurance just to extend the payment deadline. They also tried to add in undisclosed costs to our guests room rates for things like transportation, which we never asked for. There were unreasonable timelines to pay deposits, and sneaky tactics like making our guests upgrade to bigger, more expensive rooms simply for having a baby, which should not count toward room capacity imo. Super disappointed with the arrangement.

1 december 2025
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Svar från DestinationWeddings

Hi Victoria, we appreciate you voicing your concerns and are happy to reiterate the contract terms that state there is a (small) deposit due within 30 days of signature in order to reserve rooms within the group block. And, airport transfers are typically included in the travel package but can be removed if you wish. Your Specialist should/would have explained this prior to you signing the contract. Nonetheless, we apologize this caused frustration. Regarding the room occupancy restriction, that is put in place by the resort and unfortunately we have no control over those policies. Our Customer Service team is in receipt of your comments and will be reaching out to discuss your feedback further. Thanks for your understanding.

Betygsatt 1 av 5 stjärnor

Showed up to hotel to learn I had no room booked

Terrible communication actually barely any at all, and terrible follow up. Booked a room with them for my sister's wedding only to show up and find out I had no reservation because Nessa who I booked with completely dropped the ball and was probably fired. Stay clear of this company unless you are looking to be stressed out.
Worst part is when I tried to contact them, by calling and texting, they just ignored me. Never have I had this bad of service.

21 november 2025
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Svar från DestinationWeddings

Hi Roman, we regret to hear of your experience and empathize with the frustration this caused. Our Customer Relations Manager is in contact with your group to ensure any and all loose ends are tied up to the best of our ability. We appreciate your patience and understanding.

Betygsatt 5 av 5 stjärnor

October Cancun Wedding with 70 Guests

From start to finish we had the best experience with DW.com. Our travel specialist, Karen LaSala, was so kind and patient with us and all 70 of our guests. We never had any room for doubt or confusion as Karen assured us and provided clarity every step of the way. Some of our guests want to work with Karen in the future for their own vacations!! We can't thank Karen enough for her consistency, outstanding professionalism and advocacy on our behalf.

25 oktober 2025
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Svar från DestinationWeddings

We're so happy to hear about your 5-star experience, Lee & Lorin! Congrats and please think of us for any future travel needs. Cheers!

Betygsatt 5 av 5 stjärnor

Destination Wedding w/ Eve Magoon

We had an amazing experience with DestinationWeddings.com! The entire process was easy and stress-free from start to finish. Our planner, Eve Magoon, was absolutely incredible — she was knowledgeable, responsive, and made sure every detail was perfect. We couldn’t have asked for a better experience and highly recommend working with Eve and the Destination Weddings team!

10 oktober 2025
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Svar från DestinationWeddings

Thank you for sharing your 5-star experience with us, Eric! Please think of us for any future travel needs and have a wonderful year as newlyweds!

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