Poor commincation lead to damage to good teeth that cost me time, stress and expense to fix later.
I traveled to this centre because I had a lot of significant dental work to be done and it came with good reviews and offered treatment at a far more cost-effective rate than was available in Ireland. Before going, I talked with a coupe of previous clients referred to me by the centre and they were full of praise for it.
When I got there, my experience with the staff, accommodations, etc. was very pleasant, *however* the level of communication from the main dentist who was working with me turned out to be very poor. We had agreed a treatment plan where I would have a group of damaged teeth in my lower right jaw removed and replaced with a bridge, over implants. He also mentioned he would 'preparate' some middle teeth to support the bridge. What I didn't realise until it was too late was this 'preparating' involved removing the upper part of these, *perfectly good teeth* in order to use them a a support for the new bridge! Due to the lack of explanation, the first I realised what had been done to me was when I got back to my hotel room that evening and saw the tops of these good teeth had been pared down into sockets for a bridge! To say I was shocked is an understatement...! At that point the damage was done and I had to go ahead with the placement of a temporary bridge as my front teeth were no longer viable as-is. I also believe they removed at least one tooth that was salvageable, as in discussion about this, they said that as I was going back to Ireland, it would be complicated if they filled it and it needed any follow-up work. At the end of the day, I paid them the ~€1000 for the preliminary work they had done, needless to say, I did NOT return to complete the rest of the €10,000 of implant work they had scheduled me for afterwards. I realised, in retrospect, that their two previous clients I had spoken to had both had basically all their teeth removed and replace with implants. My teeth hadn't needed such radical work, but it seems the clinic was gung-ho about removing any teeth in questionable condition, whereas with an Irish dentist, there would have been more emphasis on retaining what could be preserved. Eventually it cost me a lot of time, trouble and extra expense to get the work completed satisfactorily in Ireland at a significantly greater cost and I got follow-on infections on the once-good 'preparated' teeth before I got the whole situation remedied.
My experience was quite a while ago, so I hope that standards have improved. If so, there should be other reviews to balance this one out, but it's worth mentioning, as the treatment I received there cost me quite a lot of stress, hassle and extra expense before I got it put right and it still surprises me the feeling of anger and frustration that come up when I cast my mind back over it again now. I would recommend people consider carefully before opting for such a plan. Going to a foreign dental clinic can be more cost-effective, but it's worth remembering that dentist are not professional communicators and even if they speak English, its still a non-native language for them, so the chance of missing, or incomplete, communication is always there. So my parting advice to anyone considering such a plan, is make sure you are absolutely clear on a treatment plan in advance and ask as many questions as you need to be absolutely clear on what is going to happen - COMMUNICATE, COMMUNICATE, COMMUNICATE.