Do not order. I ordered a dress from them on 06.08.26, payment came out straight away, received a confirmation email for my order and I’ve heard nothing since. My tracking says ‘label created’ but thi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Do not order. I ordered a dress from them on 06.08.26, payment came out straight away, received a confirmation email for my order and I’ve heard nothing since. My tracking says ‘label created’ but thi... Se mer
Företaget har svarat
I was pleasantly surprised! Would definitely recommend this company. I saw the reviews were not great so was a bit worried…. But honestly, the dress was beautiful! Lovely colour, well made. I got a s... Se mer
Terrible experience! I never received my order. Or get a response on my emails Horrible policy, no refunds Don’t believe in this Scam
Företaget har svarat
Amazing brand! The dresses are unreal! I've not had much self confidence recently and your dress made me feel amazing!! I will definitely be purchasing again in the future, also the personailised hand... Se mer
We believe in longevity. In fitted silhouettes that hold their shape and still look good once the trend disappears. That’s why we only produce in limited quantities, so you’re not showing up in what everyone else is wearing. DE NOIR is about feeling amazing in your clothes. Whether it’s a rooftop party, a holiday getaway, or your best friend’s wedding - these are the dresses that are made for your moments. And they’ll still look just as good the next time you wear them.
Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The most gorgeous dresses & at a really reasonable price for luxury, wedding & evening wear. The customer service team is amazing and supported incredibly well with any questions! Super quick delivery and hand written note with orders - very premium feel & care to their customers. Highly recommend to anyone looking for a beautiful & unique dress! Thank you to the De Noir team!
Beautiful dress that is true-to-size. Customer service were lovely when I emailed them and delivery time was quick
I loved speedy delivery and very personalised packaging. It was very thoughtful. The dress itself is stunning and made me feel special. It looked just like on pictures and fitted like a glove! It definitely made me stand out. It’s designed to really accentuate the waist. I absolutely love it!
Loved the quality and arrived sooner than expected! Fits perfectly besides it being a bit too long since I'm only 5'!
Got a dress from De Noir and it fitted me so perfectly! Even though I’m quite tall, it was a perfect length. Amazing quality, even though I wear it quite often, it stays in perfect condition.
Didn’t know that to expect, but I loved the dress I ordered from De Noir. Great quality, nice customer service, fast delivery
Amazing dress! Bought it for my wife and she loves it. Fits her perfectly! Packaging was great and delivered really quick. Highly recommend!
My partner ordered a dress from De Noir, and unfortunately, it didn’t fit quite right—it was a bit too big. She tried it on once, carefully repacked it in the original packaging, and returned it. She made the mistake of not checking the condition of the dress before sending it back, assuming everything was in perfect order after only a brief try-on.
To our surprise, she was later told that the dress was “damaged” and that she had caused the damage. No exchange, refund, or even store credit was offered—just a flat-out refusal to assist any further. As a “gesture,” they returned the damaged dress to her, essentially accusing her of dishonesty without any evidence.
I work in customer service myself, and I know firsthand that customer satisfaction should be a priority. Losing trust and generating bad reviews over a single dress is not only shortsighted—it’s a poor reflection of brand values. My partner absolutely did not damage the item, and to be treated with such disregard is frustrating and disappointing.
We won’t be shopping with De Noir again, and we hope others think twice before doing so.
This is a scam, they refused the refund of the dress i returned inside the original package and they have now emailed me and said that dress is damage. I did not wear the dress at all so that is not possible and if it is damaged is not my fault, maybe it was damaged inside the track or in the wh and they are blaming me without any evidence at all just to avoid the refund. As i said the dress is with the label attached , inside the original package and i returned the same day i received it because it was too big and i did not see any damaged at all

Svar från De Noir
Absolutely love this dress! Gorgeous quality and amazing design - the color is just perfect! It's just a tad bit long for me as a 5'3 person, but with a little hem it would be perfect! Loveeeee
Beautiful dress arrived quickly and was packaged with the most thoughtful handwritten card. Thank you
I am absolutely thrilled with my order which I have just received and tried on. They fit perfectly and look utterly stunning. I ordered 3 dresses, a bikini and a fitted kaftan style to wear over swimwear
Thank you De Noir for all my gorgeous items 😘
Upon arrival I was very impressed at all of the packaging and presentation, very professional and aesthetically pleasing. The dress is also of good quality so I look forward to wearing it soon.
The dress was beautiful and very good quality, can’t wait to buy more from De Noir ❤️
Dress is better than expected with nice internal bodice boning. Would recommend!
The most beautiful well made dress perfect for a wedding, I cannot wait to wear this, love the little touches of the hand written note! 💛
So happy I found this beautiful brand! I needed a dress for the Taylor Swift eras tour and the sparkly tasseled black dress did not disappoint! They even wrote a lovely handwritten thank you note ❤️
The clothes are perfect and high quality ❤️❤️
I ordered the dress - Charlotte Olive maxi dress
I love it! The colour, the fabric, the cut is amazing . The way this dress looks is just stunning. One thing that I would change is to size up the cups. Besides that I give 5/5!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.