Installed T3 and cansmart great product…
Installed T3 and cansmart great product very bright
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Installed T3 and cansmart great product very bright
We all know factory lighting is mediocre so I went on the hunt and came across these guys. I picked up the D14 and it's literally a night and day difference.
Outstanding customer service after the sale.
When my OEM horn started sounding anemic I knew it was time for a change. I was familiar with the Sound Bomb style of air horn so selected one in that style but wanted an attractive cover over the horn, which is why I picked the Denali Sound Bomb. This horn is LOUD! I had to add a custom bracket to lower the horn approx. 1 1/2 inches to accomodate my cooling fan, but everything seems to be working fine. I installed the relay under the seat and ran the wiring under the fuel tank to the horn and to the existing horn connections. The wiring to the horn was not quite long enough to reach from the relay to the horn without cutting a small penetration through the left side of the wire caddy that runs along the top frame rail under the fuel tank.

Svar från denalielectronics.com
Amazing support. Extremely quick and responsive. Always willing to answer questions and offer sound advice. Products are phenomenal quality and build.
I have worked with a few of the customer service representatives and they are all very knowledgeable and helpful! The Product is amazing and bright!
Ordered a set of D4 lights from Denali back in mid-March, based on all the glowing YouTube reviews and forum hype. Everything on their EU site said “in stock – ships in 1–2 business days.” Sounded great.
Fast forward to late April—still no delivery.
What I’ve gotten instead is a wild ride of vague emails and shifting excuses. First it was “you’ll get it next week,” then “we’re waiting on a warehouse update,” then the fan favorite: “our customer service team and warehouse are in different locations.” Cool story, but maybe consider syncing those up before taking people’s money?
At this point, it feels less like an online order and more like an endurance test. If you’re ordering from the EU, be prepared for serious delays and zero accountability. The gear might be great—wouldn’t know. Still waiting.
Dont throw your money to the trash can as I did. Worst service ever
I have had to replace nearly everything Ive ever purchased from this company within a few months of owning it. Absolutely unreliable. Their customer support is garbage on warranty issues- you have to PAY for a new item (if they even have it in stock) and then fight them for a return and refund on the broken part. I will not buy anymore of their products.
I have order a set of lights from Denali last November. After receiving the lights the mounting brackets were missing. I contacted Denali and they ship it a replacement via USPS when I told them I did paid for UPS shipping on my original order. More than 2 weeks after the replacement is stuck with USPS due to CP strike. I contacted Denali again and they told me they cannot ship the replacement to me via UPS until USPS send the other set back to them. So I spent $1K+ on lights I cannot set for more than 1 month...unbelievable ...

Svar från denalielectronics.com
The response from customer service and tech was great in resolving the wiring to connect T3 switchback signal pods. Despite the plug and play harness did not work for my application, they gave me a credit a year after purchase. I ordered the sound bomb air horn for added safety.
Back in November, I bought D3s, Dim Controller and brackets. Opened the delivery box a week ago to install everything. Although the two D3s and brackets were brand new, the Dim Controller box was ripped, and the controller itself had signs of a previous installation attempt. I reached out to Support. Alex said he'd do something about it. Still waiting for a reply 3 days later. I don't appreciate spending $$$$ and receiving a used part. And I really don't appreciate being ignored after 2 follow-up emails. Tech Support, on the other hand, was helpful and the reason for the 3 stars instead of 1.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.