Demonsbasement Omdömen 

189
•
TrustScore 1.5 av 5

1,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

THIS IS A SCAM!!!! If I could give zero stars I would. I ordered two hoodies for their buy one get one free special TWO YEARS AGO and never received my items. I was patient at first because they state... Se mer

Betygsatt 1 av 5 stjärnor

*UPDATE* After having my order cancelled they emailed me asking me to remove my “false” review here. Also sent some more passive aggressive emails trying to gaslight me into seeming like the bad guy... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

weird asl 😭, out here scamming ppl out of they money for horrid anime clothes , LIES about shipment and stays replying to people’s posts saying they already shipped it or refunded it when they know d... Se mer

Betygsatt 1 av 5 stjärnor

i used to see this brand all over my insta till i gave in, i ordered 3 things in february thinking this was legit. it’s now april 6th & i haven’t received anything, the owner “Deekay” sent me a “ co... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik

Skrivet av företaget

The One & Only Demons Basement.


Kontaktuppgifter

1,6

Mycket dålig

TrustScore 1.5 av 5

189 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,6

Alla omdömen

(189)

13 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

These people are literally Alibaba…

These people are literally Alibaba warriors and scammers. Just one of the many drop ship losers who use Instagram to advertise. I hope this business crashes to the ground tbh or gets some legal consequences soon. Order from December 2023 never fulfilled or refunded.

26 december 2023
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Hey,

Thank you for the review! We do apologize if you are experiencing any inconveniences with us as we are available Monday - Friday and you can email us at dbasementco@gmail.com. All orders from 2023 have been fulfilled and were fulfilled about 8-9 months ago! We are not a scam and have been in great business for almost 4 years now. We also have tons of proof of legitimacy of orders and ten thousands of supporters wearing and receiving our items now however there are fake accounts and shops going around of us that is not us so beware of that also, but if you have purchased from us then we will fix this issue ASAP so please reach out!

Thanks.

Betygsatt 1 av 5 stjärnor

Ordered from them august 21st and as of…

Ordered from them august 21st and as of today November 26 I haven’t received anything. They say if you have an issue with your order email them but send out some bs automated response. On top of that they b*tch about having so many orders but they dumbass keep the site open. CLOSE THE DAMN SITE SO YOU CAN CATCH UP ON ORDERS. Also they been having the same sale on their site since I ordered back in august with the countdown saying it’s going to end. When in fact all they just do is restart the timer on the site.

26 november 2024
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Hey,

Thank you for the review! We do apologize if you are experiencing any inconveniences with us as we are available Monday - Friday and you can email us at dbasementco@gmail.com. We are not a scam and have been in great business for almost 4 years now. We also have tons of proof of legitimacy of orders and ten thousands of supporters wearing and receiving our items now however there are fake accounts and shops going around of us that is not us so beware of that also, but if you have purchased from us then we will fix this issue ASAP so please reach out!

Thanks.

Betygsatt 1 av 5 stjärnor

I have been waiting for almost 3 years…

I have been waiting for almost 3 years for my order. They offered a credit and ordered so
Another item and I’m still waiting for them. I I have been getting emails about orders being shipped but mothering has arrived. They send emails your order was shipped but they don’t have a tracking number on them . To me they are scammers !!

15 november 2023
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Hey Miriam,

Thank you for the review. We really appreciate your support and patience. No one has been waiting for 3 years on an order and we have proof of that! I do in fact have your order pulled up here and you had a lost order and you were awarded store credit for it which I can also post proof of as well. Now, we do email weekly updates to everyone letting them know what items, orders, and batches are being shipped so I suggest that you thoroughly look at the email and if you have any questions to reach out to us if you are confused on something like others have. We appreciate your support once again and you can reach us at dbasementco@gmail.com.

Thank you and God bless.

Betygsatt 1 av 5 stjärnor

Don’t order from here

Don’t order from here , I ordered last year Christmas and still haven’t gotten my package. Bunch of bs I keep receiving emails that’s it’s still in process. Smh

28 december 2023
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Hey, all orders from December have been fulfilled so please email us at dbasementco@gmail.com for this issue and we will be happy to assist you ASAP! All emails are answered in 24-48 hours.

God bless.

Betygsatt 1 av 5 stjärnor

Don't Buy from Demons Basement!

Been given the run around since purchasing 120 dollars of stuff Aug 14th. 9 emails have been exchanged with no clear answer or no product in site. Please someone shut them down! I have proof of everything where can I upload. I will do it on reddit.

13 augusti 2024
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Hey Amanda,

Your order was refunded almost a month ago and you emailed us once and your order was refunded. We do appreciate your support and God bless.

Betygsatt 5 av 5 stjärnor

A Thumbs Up From This Grandma

My grandkids like DemonsBasement hoodies and shirts so I’ve made several purchases for birthdays and past Christmases. Each order arrived within the stated time, the quality was good and the designs were just as advertised. I will definitely shop with them again.

25 juli 2024
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Thank you for your support. God bless.

Betygsatt 1 av 5 stjärnor

crappy company, full of liars

ordered two sweaters from them, they sent the wrong sweater after about 6 months of waiting & when i reached out they said they’ll send out the correct one in february, its now june & still haven’t gotten crap!!! on top of that, the sweaters are such crappy quality, thin, cheap looking, & their prints r soooo off!! on top of that the decal is like sticky & weird. DONT BUY FROM THEM!!!

25 augusti 2023
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Hey,

This is a false review as our print is not cheap at all. We have tons of reviews and proof of our clothing. You may have received clothing from a fraud company selling our clothes for cheap so be aware of fraud or fake companies that are not us, which are a lot of those on the internet. If you have any questions please email us at dbasementco@gmail.com.

God bless.

Betygsatt 5 av 5 stjärnor

I messed up on my order information and…

I messed up on my order information and they were able to fix it for me within 24 hours easily and great communication from customer support. Amazing people forsure!

3 juni 2024
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Thank you for your support. God bless.

Betygsatt 4 av 5 stjärnor

The designs are amazing

The designs are amazing, the quality is amazing, it’s also affordable, overall it’s amazing. The only thing I will say is the shipping does take a lil while, but if you can get past that then you can enjoy quality at its finest.

31 maj 2024
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Thank you for your support. God bless.

Betygsatt 1 av 5 stjärnor

They are either incompetent or scam…

They are either incompetent or scam artists. Possibly both. I ordered a hoodie from them and never received it. My call went right into voicemail. I clearly told them that if they didn't respond I would dispute the charge.
Perhaps they just hope that some people will forget and won't bother.

24 maj 2024
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Hey,

This is a false response as you may have received a scam message so be aware of fraud or fake companies that are not us, which are a lot of those on the internet. If you have any questions please email us at dbasementco@gmail.com.

God bless.

Betygsatt 5 av 5 stjärnor

DB has the best employees found anywhere in the USA.

DB is the greatest company I have ever dealt with,they are the kindness. We had a shipment problem a year or so ago and when they got everything back in order on there in they made my order right, I didn’t have a receipt all I had was my name and date. They made sure everything that I had ordered my grandson received. They were out of a product and they replaced it with whatever he wanted. Most companies wouldn’t cared. DB is the best I am a customer for life.

31 maj 2023
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Thank you for your support. God bless.

Betygsatt 5 av 5 stjärnor

This is my third purchase from Demons…

This is my third purchase from Demons Basment. The first one never arrived but the second and third came through. Love the quality and the way the owner cares about his customers. The staff team is amazing as well

28 maj 2024
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Thank you for your support. God bless.

Betygsatt 5 av 5 stjärnor

customer service 10/10

Emailed on of the people there, they were a really cool low to earth person and they understood/helped more than they should have with me. Even got my hoodie delivered early.

27 maj 2024
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Thank you for your support. God bless.

Betygsatt 1 av 5 stjärnor

Most Unprofessional Company You’ll Ever Experience

Most unprofessional company I’ve ever bought from. I ordered two hoodies from here in September per a 2-6 week shipping policy. Well, it’s been seven months and despite adamant email and customer service correspondence, my item has yet to arrive. The customer service is the most unprofessional I’ve ever experienced. Each time I email about my order they always give me the runaround, telling me “it’ll be sent out with the next batch.” Again, it’s been seven months of this, and absolutely nothing. I emailed them recently asking for a refund, which they refused which I partially understand because the card I ordered from was lost, meaning they would have to refund to a different card, which is against Shopify’s rules. I get that, but they also sent a text to my phone recently saying my card was charged AGAIN for the order, and when I emailed them, they said it was an “April fool’s joke.” Don’t ever buy from this company, they operate like they are and probably are twelve years old.

11 september 2023
Omdöme utan inbjudan
Logotyp för Demonsbasement

Svar från Demonsbasement

Hey,

This is a false response as you may have received a scam message so be aware of fraud or fake companies that are not us, which are a lot of those on the internet. If you have any questions please email us at dbasementco@gmail.com.

God bless.

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