The company is being very difficult about refunding fraudulent charges made by someone who hacked my account. They called the person who made the charges to verify if the charges are legitimate instea... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Adrian and Jordan delivered several heavy parcels during really hot weather. They phoned ahead. They were on time. They were very polite and helpful. Good service all round.
What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage, double checked my address and post code, checked over the door to make sure i... Se mer
⭐⭐⭐⭐⭐ Just had to share my amazing experience with @delivery.com! Their services are truly top-notch - from seamless deliveries to incredible promos, they have it all. Make the switch now for a hassle... Se mer
Företaget har svarat
Företagsinformation
Om delivery.com
Informationen kommer från olika externa källor
Your neighborhood. Delivered.
Kontaktuppgifter
New York, USA
- (800) 709-7191
- support@delivery.com
- delivery.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Restaurant closed early
Restaurant closed early. The service called early to let me know they couldn’t contact them and knew my situation when I called back to confirm. They then promptly cancelled my order and refunded
Courteous, professional and thorough!
Courteous, professional and thorough! Took the time to take care of everything and to follow up. Thank you!
Polite and expedient service!
Polite and expedient service!! Definitely pleased with the customer service!
I've been using this company for the…
I've been using this company for the last year and they're truly great. the driver is very kind and accommodating. Thank you for all the clean clothes.
The customer service made an effort to…
The customer service made an effort to contact the restaurant regarding an missing item from my order and tried to resolve the issue for me.
Tinotenda Was so attentive and helpful…
Tinotenda Was so attentive and helpful to me. She went out of her way to assist me with tracking my order and even called me to let me know my driver was nearby. This is what excellent customer service looks like. Well done delivery.com!
Excellent customer service
Called promptly, gave me a clear and thorough update on the status of my order, and then worked with me to get it resolved. I really appreciated the courteous, proactive and complete information provided throughout the call - including the explanation of the next steps/process at the end. Great customer service.
Answered phone and resolved question…
Answered phone and resolved question quickly
Super helpful!!
Super helpful!!
Kind and understanding and worked with me to get my money back when the places I ordered from failed to deliver.
Lousy service!!
Kyle was a great help with a delivery problem. I had ordered a meal from Red Lobster and it never came. The manager at Red Lobster informed me that I was not the only customer who had trouble with delivery.com. I wrote to company to complain, disputed transaction with my bank, especially when your company double billed my credit card!! Kyle was able to resolve the issue and is crediting my account. However, since this is not the first time I have had a similar problem with delivery, I will NEVER use your company again!! But Kyle was very patient and very helpful.
Outstanding customer support.
Brooklyn
Brooklyn, NY - the app closed out after I completed my first purchase. I waited 30 min before reordering just incase the vendor received my first order. I placed a second order and called your Help Desk to confirm I wasn’t double ordering. The attendant on the phone service was wonderful. They confirmed that my first order didn’t process. I’ve had this happen before with the app when it shuts down after placing a re-order.
Kyle was GREAT!!!!!!!
Kyle not only was helpful in resolving my issue, but made himself available when I called back so he could speak to the right person at the merchant location. Great employee, and great customer service rep!
I was helped tremendously by the…
I was helped tremendously by the representative who answered the phone.He deserves high praises.He did a great job
Matthew Koen was of great help
Matthew Koen was of great help!
I am a third party employment verifier, I contacted via virtual chat to see how to verify employment for our job applicant, Matthew was able to assist with everything I requested, and it was nice to know I was speaking to a real person that wanted to help me accomplish what I reached out about! Thanks Matthew!
Great Customer Service
Called today to track down a receipt for my boss who placed a food order on Delivery.com a while ago. Figo was extremely helpful and was able to find the receipt no problem and immediately sent it over. Super helpful!!
Kyle was very helpful
Kyle was very helpful with getting my issue resolved and was very responsive, not making me wait long between messages back and forth.
He was courteous and helpful
Helpful
I spoke to Matthew who took the time to make sure the issue was resolved.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








