Delightholidays Omdömen 

Aldrin The best person to talk to you, if you need a holiday goes above and beyond top man

After a rocky few days we got there in end and Alvin sorted the holiday out for me and my fiancee now my fiancee will have a good holiday In benidorm for his bday thankyou guys

Aldrin is an amazing rep, explains all in detail. Very quickly, to resolve issues. Never a problem to help, in anyway he can. Just amazing at his job, and gives his upper most attention at all times. I personally recommend Aldrin, to a more senior position in company. Fabulous guy.

I purchased a voucher for holiday, which was redeemed via Delightholidays. In a process I had to call the customer support few times, which could have been avoided if the confirmation phone call and confirmation email were send to me on time. However each person I spoke with was very helpful and polite. Mainly Lee and Aldrin. Lee helped me with choosing the right holiday and Aldrin supported with the flight check in, both were extremely helpful.

Lee the manger was very helpful in arranging my holiday to make sure I got the best value for my money. He understood I had a tight budget so he helped me get the best deal and value for my money.

I booked a 2 night trip to Amsterdam through wowcher. On the voucher it say you are guaranteed a minimum of 40 hours in the country however I was only given 32 hours in the country with a 5 hour stopover each way. I told them straight away that I wanted a refund and they told me the wowcher team will give me a call back. It has been 2 weeks of me calling daily being told I will get a call but never receiving a single call. They have £1380 of mine which they are refusing to refund or even speak to me about. Terrible customer service from both Wowcher and Delight Holidays!

How do these companies stay in business, oh yes they are a merchant for Wowcher (Delight/Plenty holidays).
Registered office 9-17 Eastern Road. RM1 3HN.
Wowcher advertise a deal you pay wowcher, the deal amazing gets redeemed (not by me) and then the holiday is not available as described.
No call back getting sent round in circles
They staff are based at call centre in India, although when you ask them they say Romford.
I will be contacting their director Shareef Omar and Companies House.
They have £538 of my money and I want it back
Wowcher and plenty/delight holidays

poor customer service, beginning itself the email was sent to me addressed as someone else, when arrived at the destination at 2am no transfer shuttle was there, the website given to check the booking couldn't recognise the number. No contact numbers provided were working including the emergency contact. on contacting DLH was informed they will look into it and confirm the next day at 9am waited till 17.00 to email again to get a reply saying return shuttle is activated no other info. I had to speak to a driver who came to drop others at the hotel entrance to get the correct website to check the transfer confirmation. On emailing the support service with complaint no response or acknowledgement received.

very helpful and kind staff, looked out for the best for me and my partner, will definitely be booking a holiday through delight holidays again!

Roydan was fantastic on the phone and has a great personality he has found us a lovely holiday :)

Booked a 4 night break to Bucharest with Aldrin at delight holidays,he was very helpful, polite and extremely informative, it was so easy and an absolute pleasure speaking to him, I can recommend that anyone looking to book a short break away will not do much better than this company

Excellent customer service from Joseph at Delight Holidays. Nothing was too much trouble. Very polite and helpful. Made sure I was happy with what I had booked and gave great advice on separate transfers. Joseph even called me back to explain payments from my bank. Definitely no hidden surprises. Thank you Joseph, you made the experience really easy.

Aldrin was amazing. So helpful and even when we had booked and wanted to make an adjustment he was very supportive. Have already recommended him, and the company to a friend who has already booked.

Good customer service and very polite on the phone, even stayed later to help book my holiday. Pay rise or promotion for him. 10/10.

Aldrin his name is.

Aldren from delight holidays has been a great help for me to book my holiday to Kraków went through everything as good as possible even rang back up to tell me he had got me a upgraded room in my hotel I would 100% recommend this company and I would definitely ask for Aldren to help you complete your booking

Joseph was helping me with booking my holiday today. He was absolutely brilliant, nice, funny and very professional. Joseph was very helpful and used his expertise to advise me as it’s my first time booking holidays. Joseph has put my mind at ease and I can’t wait to speak to him again. Would definitely recommend!!

Excellent service and help with online booking

Jessica was very helpful and very pleasant she also explained everything to us .

Aldrin booked my holiday and took away all the stress of booking! Found me the best prices and answered all my questions and was very polite and helpful. 100% recommend delight holidays

Great customer service, really friendly and helpful