Deege Solar Omdömen 210

We decided to have pv panels on our roof, having had panels in our previous property. Alas, the old FITariffs no longer apply so it isn’t as profitable as it used to be. Degee turned up to install panels on the roof, inverter and battery in September 2022. All done and dusted within a day and a half.
I was a bit apprehensive about using Chinese built equipment as my dealings with Chinese manufacturers in the past have been problematical to say the least.However, writing four years later, I have to say that there have been no glitches or problems with any aspect of the installation Degee was responsible for. The system has worked faultlessly for more than 3 years and I have asked Degee Solar to install another battery to enhance our independance from the usual power suppliers. If the new installation is as good as the last one, I shall be delighted.

This is the second install from Deege, the system was well designed and consisted of 15 solar panels with Tesla powerwall 3, tesla gateway and tesla powerwall 3 expanson unit.

All paperwork given in a handover pack together with the necessary certifications.

The work was done by the deege team themselves and the cables were neat.

Very happy with the install

Deege Solar is recommended, Excellent service with very knowledgeable. The panels were put up very quickly and whole system was in place within a few hours. meanwhil qucik response if any issue happen.
Overall I was very happy with the work and would recommend this company.

I don't usually write a review but I can't believe how negligent this company is.
The system was fitted in 2022 and still they haven't completed the paperwork so we can't get any export tarriff for the solar panels.
We have repeatedly chased them but they just keep kicking it down the road or don't bother to respond at all.
Be very wary!

There are a lot of suppliers in the market. We approached a number, including a big national utility. But Deege were head and shoulders above the others in technical knowledge - meeting customer needs with no hard sell - and delivering with a passion for quality.
Very professional scoping of the system with the flexibility of using optimum equipment / technology to meet our specific requirements and budget.
The full system included:
- 33 Solar Panels and optimisers
- Gateway
-30kw Battery
- EV charger
- Bird protection
Careful installation across two roof areas [with great attention to avoiding damage to roof tiles]. Very thoughtful installation of battery cable runs, gateway and integration into legacy household electrical system.
The team dealt with challenges well and showed a real commitment to delivering a quality, neat and tidy system. They were responsive and reliable.
Personal thank you to Dave for a great design and Jamie and Richie for a quality installation.
Highly recommended for your solar project.

Excellent pre-installation assessment and scoping of work. Good scheduling; PV & battery system deliveries and fit all done smoothly and to a very good quality, despite rather fragile roof tiles. Everything worked well 'straight out the box' and our energy costs are now negative; I estimate payback in 7 years or less, as we are now net energy producers, especially into the 'teatime' gap. And no gas standing-charge.Thank you for making the long trip, Deege 👍

Very helpful and friendly team. There were a few delays on the start date but once the work was underway it was completed efficiently and tidily.
Can't recommend a solar installion enough, one year on i still love watching my panels power the house.
Recommending Deege to my friends and if you go ahead get the biggest batteries you can.

Excellent service with very knowledgeable guys. The panels were put up very quickly and whole system was in place within a few hours.

A few difficulties were encountered but they were really quickly resolved.

The whole company from sales (thank you Pete Ward) to roofers (thank you Richie and your team) to the electrician (thank you Ryan) to customer services (thank you Scott) have been fantastic ...

Have already recommended you

Deege Solar was recommended to us by a neighbour - and were not disappointed. Thus small company’s ethos is professionalism, knowledge and enthusiasm - and the customer benefits from all three. David heads up the team and is ably supported by technicians and support staff. Their success is growing but there is no dilution in their standards - you may just have to wait your turn in the diary. It will be worth the wait. From our limited experience and that of our neighbour, the follow up support is similarly outstanding. Well done.

From the initial consultation to the final installation, my experience with Deege Solar has been nothing short of outstanding.

Pete provided a comprehensive overview of the available systems, offering a competitive quote that made sense for my needs. I opted for the Sigenstor system over the Tesla Powerwall 3, and Pete's technical knowledge and patience in addressing all my questions were invaluable.

Nick handled the battery installation with remarkable attention to detail, ensuring a pristine setup. Despite delays due to M25 traffic, Nick and the team went above and beyond to deliver the equipment promptly. Nick's professionalism and engaging discussions about the technical aspects made the process enjoyable.

Kate was instrumental in coordinating schedules, deliveries, and payments. Her precision and proactive communication kept everything on track.

I also had the pleasure of speaking with David Norman, the Managing Director, whose approachability was commendable. Scott provided consistent updates on the system's progress and offered remote assistance to implement specific requests, showcasing the team's dedication to customer satisfaction.

The solar panel installation was seamless. The installers exceeded expectations, delivering a visually appealing AIKO ABC system that performs exceptionally well. Since the installation of the first set of 15 Aiko Neostar 2S panels, I've been off-grid, and with both sides of the roof now equipped with 30 panels totaling a 13.8kWh peak output, the system's performance is phenomenal.

I wholeheartedly recommend Deege Solar to anyone considering solar energy solutions. Their expertise, professionalism, and commitment to excellence are truly exceptional.

I hired Deege Ltd (Director: David Norman) to install a solar system and refurbish my roof under a settlement agreement, following a prior two-year delay where Deege limited failed to install a solar system despite a deposit being paid. What followed was a nightmare of delays, dangerous work, broken promises, and what appears to be a poor attempt to escape legal responsibility.

Major Issues:

Unsafe Electrical Work: Live wiring was left exposed in the attic, posing a fire and electrocution risk. Earthing cables were left unterminated. Even after being warned by authorities, David Norman ignored professional safety advice from the IET.

Job Incomplete & Severely Overdue: The project is now 200+ days past the agreed deadline (Originally due to be completed on 24July 2024), with incomplete roofing, missing solar equipment (batteries, panels, conduit, incomplete wiring), and no certification or valid sign-off.

Criminal Red Flags:

Negligence: Unsafe scaffolding led to a serious injury in my family.

Trespassing: David Norman accessed and performed unauthorized, unapproved work on a neighbor's property after damaging my neighbors property.

Falsified or missing documentation: Required insurance, certification, and guarantees were never provided, or falsified.

Lied about subcontracting a roofing company to carry out, Roof work they weren't accredited to carry out, including providing false paperwork.

Repeated failure to act on formal notices and safety violations.

Attempt to Evade Responsibility: There is evidence that the director David Norman may be attempting to offload Deege Ltd to a company called Upvolt Ltd — potentially in an effort to dodge liability for the unresolved issues, damages, and breaches of contract. Customers should be extremely cautious.

Broken Promises & Poor Workmanship: Roof work was subcontracted to unqualified workers, resulting in structural defects, water ingress, and visible damage. Many repairs were promised, but never delivered. The director David Norman also demanded payments outside the agreed schedule and failed to pay penalties outlined in our legal agreement.

This has caused deep financial harm, emotional stress, and has left my family living in an unsafe, incomplete home. Deege Ltd's in particular its director David Norman behavior has been dangerous, deceptive, and potentially criminal. I’m sharing this to protect others from enduring the same treatment.

I am currently pursing multiple lawsuits against David Norman & Deege Ltd etc. please do not trust this person as he is a deceptive and fraudulent operator in the industry.

I've had a front row seat to observe his business practice and its disgraceful.

Avoid Deege Ltd (and any successor company like Upvolt Ltd) at all costs.

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Update:

please note that the Accreditations shown on their website i.e. MCS, NAPIT, RECC etc. DO NOT PROVIDE CONSUMER PROTECTION or maintain standards despite their marketing I have direct firsthand experience. Despite the proven violations and criminal behavior mentioned in this review, this company is still certified under these schemes to conduct business. I implore those reading this to pause and take the time to examine this company, their history and the accreditation bodies they belong to before, making the same mistake I did.

This company is facing multiple lawsuits and an ongoing criminal investigation.

Update: This review was originally posted in June 2025. After a significant period with no response from Deege, the company submitted multiple requests for its removal, including claims that the review was related to a different company not Deege Solar and was defamatory. These were independently reviewed by Trustpilot and rejected.

The company’s public reply followed these moderation outcomes. The statements in this review reflect my direct experience and a factual timeline of events: the project was not completed or commissioned; any payment dispute arose after significant delay and incompletion; contractual penalties accrued and remain unpaid; property damage arising during the works remains unresolved and safety issues remain unresolved.

Documentation was submitted which purported to certify works/completion, but did not reflect the actual status of the work done, and the parties carrying out certain works were not those originally represented. Prospective customers are encouraged to carry out their own due diligence.

I was recommended Deege Solar by a friend who had a battery/solar installation locally. I got three quotes including one from a major energy company but I chose Deege Solar for the following reasons. Firstly they were very flexible to accommodate my requirements. For example, I wanted an installation where the battery stack and inverter were in the garage. Their quote included the work to run underground cabling from house to garage whereas the other providers did not offer this. Secondly David took the time to answer my numerous questions up front and gave confidence in their capabilities.

A detailed quote was provided which included ROI calculations. We then agreed an installation date. The scaffolding arrived as planned, and the work was completed 1 day after the planned finish as there was an issue post switch on which the main installer Nick investigated overnight and was fixed the next morning. Scaffolding was removed the week after installation.

The quality of the installation work was very good. The cable runs for the panels, battery stack and inverter were very neat as were the roof panel fitting. Nick answered all my questions throughout the installation process and took me through the app installation setup, explained the system and tested the UPS capability and I have been very happy with the system performance since the installation.

Overall I was very happy with the work and would recommend this company.

The solar system that Deege Solar designed and installed to my specifications was completed today and I am super happy with it! It is a bespoke installation as I wanted certain features and some specific equipment. Deege Solar made it a reality at a price I could afford!
Thank you so much to David and his team and I'm more than happy to recommend Deege if you're looking for a solar installation.

Prolonged incompetence and agony from start to finish. Don't believe the MCS certifications etc or any guarantees. They have no intention of complying.

Great system installed and supported me all the way! Install team went above and beyond! Would highly recommend!

Todays experience was excellent. Got through to Dave to see if I could charge my batteries overnight from the grid. It appeared that I could and he took me through each step to configure this. Brilliant.
My only wish was this had been explained and configured when system installed.

We had our panels and battery installed in August 2023, though this was after some delays. The installation itself went fairly well though the installers, with a small delay because the panels didn't arrive on time. All worked well and Deege were even efficient about fixing a hole that appeared in the roof when a tile slipped during the autumn storms.

In April 2024 I noticed that at points the solar energy died completely. I tried reporting this to the tech team and then emailed the director, all to no avail. After several calls eventually in late May, Dave and a colleague came out and tested voltages and currents etc with no conclusion. After 3 more months of chasing (I think they lost a load of office staff) the installers came out in September and tested each panel individually. This showed one panel had a low voltage output and another cut out completely in direct sunlight (not helpful for a solar panel). So off they trot saying they'd go back to the wholesaler and it will get sorted.

Now in March 2025 I was getting seriously fed up and Deege have given up chasing the wholesalers to honour the warranty. Dave, the CEO, has offered to replace the panels at their cost and then continue to chase the wholesaler.

The panels and battery have mostly worked well apart from the faulty ones. I am assured that it is rare to have a faulty panel so I feel very unlucky to have had 2. I am very pleased the problem is finally being resolved.

Deege are technically very good but have issues with proactive feedback. Assuming there are no issues with the equipment you will be happy with what they can deliver for you.

I have had solar panels, a battery and an EV charger installed from Deege Solar. It was a great experience from start to finish. Dave was very helpful in providing recommendations based on my usage and he personally has solar installed so he gave me some valuable insight. He is very friendly and addressed all my questions and concerns before the install.
On the day of the install, there were no issues experienced with the panels going up and the installation was done in a very tidy and efficient manner.
They went above and beyond and even monitored the system after the install to make sure the system was working properly. Would highly recommend if you are looking to get solar installed!

Fast and timely completing the project. The staff were polite and when the job completed left the the site clean and tidy.

Take my advice -- go with someone else.
By the time they've actually done what they've said they're going to do you'll have lost the will to live with all the chasing you've had to do and then you'll have a bunch of issues to fix because the original work wasn't done to a decent standard. Notice none of their phone numbers work -- I wonder why...?