J'ai commandé des rideaux occultants thermiques blancs et j'ai reçu des rideaux gris-bleu qui ne sont même pas occultants. Malgré des photos prouvant leur erreur, le service client m'a indiqué une p... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lynn S below is a whiney little Karen! What an Absolute Jerk for leaving a 1 star only because her FREE coupon had a $40 dollar min purchase. That's called business Lynn! Her review had nothing to... Se mer
I am unhappy with purchase and they have a terrible return policy where they make you pay for shipping, not even through them but completely on your own via third party. Not a place worth bringing bu... Se mer
Företaget har svarat
I’m really impressed with this bamboo sheet set from Deconovo. The fabric feels incredibly soft and silky, almost like hotel-quality bedding. After washing them, they became even softer and held u... Se mer
Företagsinformation
Skrivet av företaget
Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point. Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more. Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.
Kontaktuppgifter
16192 Coastal, 19958, Highway Lewes, USA
- 877-630-2161
- info@deconovo.com
- deconovo.com
4,0
Bra
279 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I requested information on how to…
I requested information on how to return and never received a response
27 oktober 2023
Svar från deconovo
Hi Faye, thanks for your feedback. We have replied to your email, and have not received your reply, please check your inbox, if you need other help. you can contact us again!
Kind regards,
deconovo
Easy company to work with!
My curtains were easy to order and came promptly. They are exactly what I need. And, my pre-order call to customer service to verify the color I ordered earlier this year was professional and answered all my questions.
27 oktober 2023
I still don't have the curtains
I still don't have the curtains. They were shipped out on 10/26 from Lubbock, TX which is 2 hours south of Amarillo where I live. They went to Fresno, CA then to Litchfield Park AZ as of 10/27 at 3:10 AM which USPS says they are awaiting the item. As of 11/3 12:58PM USPS says they are awaiting the package.
26 oktober 2023
Svar från deconovo
Hi Toni, thanks for your feedback. We are very sorry, as the package was damaged during shipping, we have sent you an email today and will provide you with a follow-up solution. if you need other help. you can contact us again!
Kind regards,
deconovo
I haven't received my curtains yet and…
I haven't received my curtains yet and it has been 10 days and you promise 3 to 5 days. I will review again after I get my order
27 oktober 2023
Wrong product
Wrong size wanted and not blackout....I taped on 52x63. .but when I ordered it came up wrong....I tried it last night and it did it again
26 oktober 2023
Very happy with my shopping experience
25 oktober 2023
In love with the quality
In love with the quality, versatility and fast shipping of this company.
24 juli 2023
Curtains are really nice the fabric and…
Curtains are really nice the fabric and the design however there is a strong chemical smell on them, put them on my daughters room and the room smelled so bad that I have my daughter sleep in a different room. I will be washing them hopefully the smell will go, otherwise it will be a waste of money.
28 september 2023
Love the curtains!
25 september 2023
It came in the time specified...was…
It came in the time specified...was very happy with the materials...
27 september 2023
I have not received a label for return…
I have not received a label for return and it is 10/07/2023. There was nothing in my new or other email. I have received other emails from Deconovo. I finally received the email with label tonight
Thank you Deconovo.
6 oktober 2023
Omdöme utan inbjudan
Svar från deconovo
Hi Sara, thanks for your feedback. We will endeavor to improve our services to give our customers a better experience!
Kind regards,
deconovo
My lamps are so beautiful
28 september 2023
Nice feel and touch fabric
The fabric material seem very nice to feel. I need to iron them though to make it look nicer. I still need to review the other curtains I bought from deconovo. All nice thus far.
28 september 2023
Tablecloth purchase
I bough a tablecloth for my entertainment system, it fits perfectly. Thanks !
27 september 2023
Very nice!
Quick shipping. Very good price. Curtains have a nice sheen, soft feel & aren't bulky.
25 september 2023
This company shipped out the product…
This company shipped out the product right away the only problem was I chose the wrong product. It wasn't exactly the color that I wanted, they made it very easy to return them. I would use this company in the future for my curtains.
28 augusti 2023
Detta är Trustpilot
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