I bought Vibro-Ep Red for my hi-end speakers. I compare with my Isoacoustics Gaia III and it have the same influence. Because of the price which is a quarter from Gaia III, I highly recommend it. Del... Se mer
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Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Throughout the years we worked with Decibel on the sound proofing optimisation of several public spaces (offices, restaurants) and on a private residences, as well. On all of them their engineer... Se mer
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Initially was 3 star because the lack of communication through support email address. No responses to my messages. But then they explained to me that it was an error with the mailbox, message went t... Se mer
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I selected decibel.shop for reconstruction of my dedicated home cinema room. I used the textile acoustic panels and extra rolls of acoustic textiles. The whole project took almost 6 months to finish d... Se mer
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Företagsinformation
Skrivet av företaget
Customers trust DECIBEL for top-quality soundproofing and acoustic solutions. With exceptional range of products and outstanding customer service, DECIBEEL has built reputation for excellence. DECIBEL's commitment to providing expert advice and guidance ensures that every customer receives the best possible experience. Join the over 30 000 happy clients globally.
Kontaktuppgifter
1 Industrialna street, 2140, Botevgrad, Bulgarien
- support@decibel.shop
- decibel.shop
4,6
UtmÀrkt
72 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
ĐŃĐŸŃĐ”ŃĐžĐŸĐœĐ°Đ»ĐœĐŸ ĐŸŃĐœĐŸŃĐ”ĐœĐžĐ”
ĐĐœĐŸĐłĐŸ ĐżŃĐŸĐ·ŃĐ°ŃĐœĐ°, бŃŃĐ·Đ° Đž ŃĐŸŃĐœĐ° ĐșĐŸĐŒŃĐœĐžĐșĐ°ŃĐžŃ. ĐŃŃĐ· Đž ŃĐžŃŃ ĐŒĐŸĐœŃаж. ĐĐŸĐ±ŃĐŸ ĐșĐ°ŃĐ”ŃŃĐČĐŸ.
23 april 2025
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
ĐĐ»Đ°ĐłĐŸĐŽĐ°ŃĐžĐŒ ĐĐž, Đł-Đœ ĐĐžŃ
Đ°ĐčĐ»ĐŸĐČ,
ĐŃĐ”ĐœŃĐČĐ°ĐŒĐ” ĐČĐžŃĐŸĐșĐŸ ĐŸĐ±ŃĐ°ŃĐœĐ°ŃĐ° ĐĐž ĐČŃŃĐ·ĐșĐ°! Đ Đ°ĐŽĐČĐ°ĐŒĐ” ŃĐ”, ŃĐ” ŃŃĐ” ĐŸŃŃĐ°ĐœĐ°Đ»Đž ĐŽĐŸĐČĐŸĐ»Đ”Đœ ĐŸŃ ĐșĐŸĐŒŃĐœĐžĐșĐ°ŃĐžŃŃĐ°, ĐŒĐŸĐœŃажа Đž ĐșĐ°ŃĐ”ŃŃĐČĐŸŃĐŸ ĐœĐ° ĐœĐ°ŃĐžŃĐ” ĐżŃĐŸĐŽŃĐșŃĐž. Đ©Đ” ŃĐ” ŃĐ°ĐŽĐČĐ°ĐŒĐ” ĐŸŃĐœĐŸĐČĐŸ ĐŽĐ° ŃĐ°Đ±ĐŸŃĐžĐŒ Đ·Đ°Đ”ĐŽĐœĐŸ ĐżŃĐž бŃĐŽĐ”ŃĐž ĐżŃĐŸĐ”ĐșŃĐž.
ĐĄ ŃĐČĐ°Đ¶Đ”ĐœĐžĐ”,
ĐĐșОпŃŃ ĐœĐ° DECIBEL
A fantastic experience
A fantastic experience working with Decibel and I couldn't recommend them highly enough. Ultra professional approach - 5 stars! :)
14 februari 2025
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
Dear CMG Production Team,
Thank you for the fantastic feedback! It was a pleasure working with you, and we truly value your kind words about our approach. Weâre glad everything went smoothly and look forward to future collaborations.
Warm regards,
The DECIBEL Team
A great experience and a responsiveâŠ
A great experience and a responsive customer service.
I was able to equip my home office. I recommend it.
29 januari 2025
Svar frÄn DECIBEL *soundproofing & acoustics*
Dear Arnaud,
We really appreciate your positive feedback! Itâs great to hear that you had a smooth experience with us and that our team was able to assist you. Enjoy your newly equipped home office, and if you ever need anything else, weâre here to help. Thanks for the recommendation!
Best regards,
The DECIBEL Team
Just placed the second order forâŠ
Just placed the second order for acoustic panels. The first ones arrived just as expected. The perforated wood and wool panels look stylish and do a great job absorbing the echo in the study. The support team is great too if you have any questions about the product. Any support enquiries are also dealt with swiftly
30 oktober 2024
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
Dear Asiya,
Thank you for your continued trust in us! We're delighted to hear that your first order met your expectations and that youâre happy with both the stylish look and the acoustic performance of our acoustic panels. Our support team always strives to assist our customers quickly and efficiently, so itâs wonderful to know you had a great experience with them as well.
We truly appreciate your second order and look forward to serving you again in the future!
Best regards,
The DECIBEL Team
Painted Wedge foam panels
Unfortunately im not really happy whit my product.
I ordered foam acustic wedge panels i blue and gray.
The gray is fine, but the blue is paintet foam, not diyed, whitch means that the color can scrape off...
Way to expensive to be paintet and not diyed.
27 december 2024
Svar frÄn DECIBEL *soundproofing & acoustics*
Dear Hanne,
Thank you for sharing your feedback. Weâre sorry to hear that you are not completely satisfied with your order.
Our acoustic wedge panels are carefully painted rather than dyed because dyeing PU foam can lead to discolouration and degradation over time, especially with exposure to sunlight or UV light. The painted finish is specifically designed to maintain its quality and appearance in the long term.
Weâve been producing and selling painted foam panels for over a decade and have received only positive feedback about their durability and performance. Scraping off the paint is typically only possible with harsh handling, which is not typical in standard use.
We value your feedback and are committed to ensuring your satisfaction. Please donât hesitate to reach out to us directly at support@decibel.shop so we can resolve any concerns you may have.
Kind regards,
DECIBEL Team
ĐĐŸĐČĐŸĐ»ĐœĐž ŃĐŒĐ” ĐŸŃ ŃŃĐČĐŒĐ”ŃŃĐœĐ°ŃĐ° ĐœĐž ŃĐ°Đ±ĐŸŃĐ°!
ĐŃĐžŃĐșĐŸ бД ОзпŃĐ»ĐœĐ”ĐœĐŸ ĐČ ŃŃĐŸĐș.
ĐĐ°ĐŽŃĐČĐ°ĐŒĐ” ŃĐ” ĐœĐ° ĐœĐŸĐČĐž ŃŃĐČĐŒĐ”ŃŃĐœĐž ĐżŃĐŸĐ”ĐșŃĐž Đž ĐżĐŸĐ¶Đ”Đ»Đ°ĐČĐ°ĐŒĐ” ŃŃпДŃĐœĐ° ĐĐŸĐČĐ° 2025 ĐłĐŸĐŽĐžĐœĐ° !
11 december 2024
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
ĐĐ»Đ°ĐłĐŸĐŽĐ°ŃŃĐŒ ĐĐž Đ·Đ° ĐżĐŸĐ»ĐŸĐ¶ĐžŃĐ”Đ»ĐœĐ°ŃĐ° ĐŸŃĐ”ĐœĐșĐ°, ĐĐ°ŃĐžĐœĐ°! Đ Đ°ĐŽĐČĐ°ĐŒĐ” ŃĐ”, ŃĐ” ŃŃĐ” ĐŽĐŸĐČĐŸĐ»ĐœĐž ĐŸŃ ŃŃĐČĐŒĐ”ŃŃĐœĐ°ŃĐ° ĐœĐž ŃĐ°Đ±ĐŸŃĐ° Đž ŃĐ” ĐČŃĐžŃĐșĐŸ Đ” Đ±ĐžĐ»ĐŸ ОзпŃĐ»ĐœĐ”ĐœĐŸ ĐČ ŃŃĐŸĐș. ĐĄ ĐœĐ”ŃŃŃĐżĐ”ĐœĐžĐ” ĐŸŃĐ°ĐșĐČĐ°ĐŒĐ” бŃĐŽĐ”ŃĐž ĐżŃĐŸĐ”ĐșŃĐž Đ·Đ°Đ”ĐŽĐœĐŸ Đž ĐĐž ĐżĐŸĐ¶Đ”Đ»Đ°ĐČĐ°ĐŒĐ” ŃŃпДŃĐœĐ° Đž ŃĐ°ŃŃлОĐČĐ° ĐĐŸĐČĐ° 2025 ĐłĐŸĐŽĐžĐœĐ°!
ĐĄ ŃĐČĐ°Đ¶Đ”ĐœĐžĐ”,
ĐĐșОпŃŃ ĐœĐ° DECIBEL
The Decibel panels are excellent
Their panel are verry good loking and also verry good in soundproof. Excelent product.
25 november 2024
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
Thank you for your wonderful feedback, Andrei! Weâre thrilled to hear that youâre happy with the appearance and soundproofing performance of our panels. Your satisfaction means a lot to us, and weâre here if you need any further assistance!
Best regards,
The DECIBEL Team
All items got home perfectly!
All items got home perfectly!! Thank you
14 november 2024
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
Thank you for your feedback, Toni! Weâre so glad to hear that all items arrived perfectly. If you need anything else, feel free to reach outâweâre always happy to help!
Best regards,
The DECIBEL Team
Un site Ă recommander
Un trÚs grand choix de produits au meilleur rapport qualité prix !
24 oktober 2024
Svar frÄn DECIBEL *soundproofing & acoustics*
Merci beaucoup pour votre excellent retour, Julien ! Nous sommes ravis que vous soyez satisfait de notre large choix de produits et de leur rapport qualitĂ©-prix. Si vous avez besoin dâassistance Ă lâavenir, nâhĂ©sitez pas Ă nous contacter !
Cordialement,
LâĂ©quipe DECIBEL
Excellent service and online support!
Excellent service and online support! The company representatives respond very quickly to all inquiries and provide the necessary clarifications. The delivery was completed faster than expected. The product fully meets expectations. Itâs a pleasure to deal with professionals.
2 oktober 2024
Svar frÄn DECIBEL *soundproofing & acoustics*
Thank you for your wonderful feedback, Dmitry! Weâre thrilled to hear that you had such a positive experience with our service and support. Itâs great to know the delivery exceeded your expectations and that the product met your needs. We truly appreciate your kind words and look forward to continuing to serve you in the future!
Best regards,
The DECIBEL Team
Svar frÄn DECIBEL *soundproofing & acoustics*
Thank you for your feedback! Weâre glad to hear that everything went smoothly and that the delivery to Bucharest was quick. If you need any further assistance, donât hesitate to reach out.
Best regards,
The DECIBEL Team
A wide product range with high qualityâŠ
A wide product range with high quality products and a very good customer service.
24 september 2024
Svar frÄn DECIBEL *soundproofing & acoustics*
Thank you for your kind feedback, Robert! Weâre thrilled to hear that youâre pleased with both the quality of our products and our customer service. We strive to offer a wide range of top-notch solutions, and itâs great to know you had a positive experience. If you need any assistance in the future, weâre always here to help!
Best regards,
The DECIBEL Team
Svar frÄn DECIBEL *soundproofing & acoustics*
Thank you for your feedback, Christian! Weâre so glad to hear that everything went perfectly. If you need any further assistance, feel free to reach out.
Best regards,
The DECIBEL Team
Fantastische Lösung
Fantastische Lösung, die mein Recording Studio flĂŒsterleise gemacht hat! Super Preise und Super Result! Was will man mehr! Danke schön!!!
PS: Habe es jetzt auch im Schlafzimmer installiert und höre nicht mehr die Hunde jaulen am morgen!
23 juli 2024
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
Vielen Dank fĂŒr dein tolles Feedback, Fritz! Es freut uns sehr zu hören, dass unsere Lösung dein Recording Studio so leise gemacht hat und auch im Schlafzimmer fĂŒr mehr Ruhe sorgt. Es ist groĂartig, dass du mit den Ergebnissen und den Preisen zufrieden bist. Wenn du weitere UnterstĂŒtzung benötigst, stehen wir dir jederzeit gerne zur VerfĂŒgung!
Herzliche GrĂŒĂe,
Das DECIBEL Team
Good design
Had a good experience buying direct from decibel. System parts were delivered on time in good condition.
30 april 2024
Svar frÄn DECIBEL *soundproofing & acoustics*
Thank you for your feedback, Mr. Woodward! Weâre glad to hear that you had a positive experience and that your system parts arrived on time and in great condition. If you need any further assistance in the future, donât hesitate to reach out.
Best regards,
The DECIBEL Team
Es hÀtte so schön sein können ..
Es hĂ€tte so schön sein können ... ich habe mir einen Schallschutzvorhang fĂŒr einen Privathaushalt anfertigen lassen.
Die Beratung durch den Kundenkontakt in Ăsterreich war sehr freundlich und gut.
Doch leider wurde er dann in Bulgarien falsch angefertigt, fĂŒr mich komplett unbrauchbar.
Ab dann gestaltete sich der Kontakt sehr mĂŒhsam und unzuverlĂ€ssig. Die Reklamation wurde mir erst auf meine Aufforderung hin schriftlich bestĂ€tigt, jegliche Terminzusagen wurden in diesem Prozess nicht eingehalten und ich habe zwischenzeitlich wirklich Angst um meine 535 ⏠bekommen, die ich natĂŒrlich schon bezahlt hatte.
Zudem erschienen mir auch die Versandkosten von 155 ⏠(!!!) viel zu hoch. Das wurde anfangs damit argumentiert, dass der Vorhang nicht zusammengerollt werden könne, er wurde jedoch zusammengerollt geliefert.
Beim Vorhang stimmte auch die Breite nicht. Hier wurde meinem Foto wohl kein Glaube geschenkt, sondern der Hersteller in Bulgarien wollte, dass ich den Vorhang auseinander ziehe und schaue, ob sich da nicht vielleicht doch noch die 2,5 cm ergeben, die fehlten.
Nach sehr, sehr viel Mailverkehr habe ich dann am Ende doch den Vorhang, wie bestellt, erhalten.
Leider riecht er sehr chemisch, ich hoffe, das gibt sich noch.
Ich wĂŒrde auf jeden Fall davon abraten, sich dort etwas eigens anfertigen zu lassen und lieber die Dinge zu kaufen, die es schon fertig im Shop gibt.
Man bestellt hier in Bulgarien, auch wenn die Kundenkontakte jeweils in anderen LĂ€ndern sitzen.
Das kann die Sache kompliziert machen.
27 februari 2024
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
Dear Ulrike MĂŒcke,
Thank you for sharing your recent experience with us regarding your custom soundproof curtain order. We sincerely apologise for any inconvenience caused by receiving the incorrect dimensions of the curtain.
Upon receiving your feedback, we took steps to rectify the situation by swiftly processing and dispatching a replacement curtain. However, this has to be produced especially for you. It's our commitment to provide quick and effective solutions to any issues our customers may encounter, and we appreciate your understanding in this matter.
Concerning the request for pictures, we understand this may have caused inconvenience. The purpose of this request was to reassess the product and ensure that we accurately understood the issue, enabling us to provide you with the best possible resolution. Your cooperation greatly assisted us in swiftly resolving the problem.
We acknowledge your concerns about pricing and shipping costs. Our pricing structure reflects various factors, including manufacturing, materials, and shipping. We want to clarify that we are a Bulgarian company with our factory located in Bulgaria. While we have sales offices in major European regions to serve customers locally, we have never claimed that our goods are produced elsewhere. We are committed to maintaining transparency in our pricing and continuously working to improve our communication in this regard.
Your satisfaction is of the utmost importance to us, and we are dedicated to providing the highest level of service to valued customers like yourself. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you for choosing our products, and we genuinely appreciate the opportunity to serve you.
Best regards,
Diana Nedkova
Co- founder/ CMO
Uitstekend horen
Voor een gehoorapparaat kunt u het beste naar Decibel Woerden gaan. Daar wordt je enorm goed geholpen. Je krijgt zelfs een kopje koffie aangeboden. Hij is heel vakkundig en neemt echt de tijd voor je. Dus gewoon doen, naar Decibel Woerden.
20 februari 2024
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
Hartelijk dank voor je geweldige beoordeling! We zijn blij om te horen dat je zo tevreden bent met de service bij Decibel. Het is altijd ons doel om deskundig advies te geven en een persoonlijke ervaring te bieden. We kijken ernaar uit je in de toekomst weer te mogen helpen!
Met vriendelijke groet,
Het DECIBEL Team
Paneli za kancelariju prodaje
Sve reĆĄeno u skladu sa dogovorom, brzo i bez problema
30 januari 2024
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
Hvala puno na vaĆĄem komentaru, Biljana! Drago nam je da je sve proĆĄlo u skladu sa dogovorom i bez problema. Ako vam ikada bude trebala dodatna pomoÄ, slobodno se obratite!
SrdaÄno,
DECIBEL Tim
Good experience !Fast delivery (one week from BulgariaâŠ
Fast delivery (one week from Bulgaria to Belgium) & interesting product (bass trap with specific shape) + good looking !
Contents of the package was very well protected & attractive pricing
7 februari 2024
Svar frÄn DECIBEL *soundproofing & acoustics*
Thank you for your great feedback, Paul! Weâre delighted to hear that your bass trap arrived quickly, in great condition, and met your expectations both in terms of design and pricing. If you need any further assistance, feel free to reach outâweâre always happy to help!
Best regards,
The DECIBEL Team
Decibel provides super reliableâŠ
Decibel provides super reliable exceptional products and moreover consulting and services that navigate your optimal choice of acoustic products! We have been working with them for a couple of years on multiple projects, strongly recommend them!
9 februari 2024
Omdöme utan inbjudan
Svar frÄn DECIBEL *soundproofing & acoustics*
Thank you for your kind words, Bozhana! We truly appreciate your continued trust in us over the years. Itâs always a pleasure working together on various projects, and weâre glad to hear that our products and consulting have met your expectations. Your recommendation means a lot to us, and we look forward to many more successful collaborations!
Best regards,
The DECIBEL Team
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