GMKtec EU Omdömen 25

I purchased GMKtec regarding the positive reviews about the brand internationally. But I ended up believing that the EU website is complete fake.

This company acts like they have EU stocks and when you place an order from an EU country you think it will be delivered from the EU. No it is not. I placed an order on the 9th of July for 2x mini PC's and I also paid for express shipment which was promising 7 working days delivery so I thought everything is alright. In couple of days I received the shipment tracking code and noticed that items were being shipped from China. I've been waiting to receive my goods but then few days later I received an email which tells me that they been reported by the shipping partners that my legal address information is not valid so they couldn't ship my goods.

I have corrected my address which was correct anyway and send them back. In couple of days I have received the same mail tells me my address is wrong. I wrote my address in international standard format and sent them back.. Hoping they will resolve the issue..

Today I have received an email again tells me that my address is wrong which makes me think that something shady going on. This is not the first time I'm being shipped products from China and I always use the same address in same format.

I gave them the same address in same format once again.. If I don't receive this product in promised 7 working days I will ask for a refund which I suspect they will do anything about it..

If you are in the EU, I would not recommend purchasing anything from GMKtec.

UPDATE:

Today somehow I have received my order but I only received 1 mini PC which I paid for 2 :)

On my original order summary it's perfectly clear that order quantity is 2. The company is for sure pretty amateur or they don't take it serious.

I still don't recommend shopping from them.

🌟 Titel: Schlechte Kommunikation & kein verlässlicher Versand

Ich habe am 6. Juli eine Bestellung bei GMKtec aufgegeben und um Expressversand gebeten. Nach der Bestellung habe ich zwar eine Bestellbestätigung erhalten, die Anhänge mit den AGB und der Widerrufsbelehrung ließen sich jedoch nicht öffnen – ein sehr fragwürdiger erster Eindruck.

Mehrere Tage vergingen ohne Versandbestätigung oder Sendungsnummer. Auf meine Nachfrage versprach man mir, dass die Bestellung "am nächsten Tag" verschickt würde – dies wurde aber nicht eingehalten. Nach erneutem Nachhaken bekam ich das gleiche Versprechen ein zweites Mal, diesmal mit einem angeblichen 5-Dollar-Gutschein als Entschädigung.

Leider wirkte das Ganze nicht professionell oder vertrauenswürdig – insbesondere bei einem bezahlten Expressversand.
Ich habe inzwischen vom Kauf Abstand genommen und um Rückerstattung gebeten.

Fazit: Für mich leider keine gute Kauferfahrung. Schlechte Kommunikation, unzuverlässige Aussagen und kein transparenter Ablauf.

Trustpilot Review (English):

I ordered a mini PC from GMKtec and paid via PayPal. Unfortunately, I never received a shipping confirmation, and my repeated inquiries were met with vague or delayed replies. Twice they promised expedited shipping – but nothing happened.

The order confirmation included attachments like the terms & conditions and cancellation policy, but these could not be opened or read. When I decided to cancel the order, I was ignored again, and no refund has been issued to date.

I have now set a final deadline and will open a PayPal dispute if no refund is received. Based on this experience, I cannot recommend this seller – I’m honestly glad I didn’t keep the product.

I ordered the G3 Plus. It arrived in 11 days. It is really compact and still silent. Powerful enough for my use. It is excelent value. I decided to go for the G3 plus due to the low wattage expecting that it would be more silent than the more powerfull ones. So far I am happy. I was able to mount it to the back of my monitor using the included VESA bracket, and a separately bought CPU holder (the separeate CPU holder ewas not strictily necessary but was an advantage with the monitor that I chose - Lenovo N27P).

Der GMKtec G9 ist bei mir als NAS im Einsatz und macht einen tollen Job - er ist schön leise und trotzdem leistungsstark. Die Datenübertragung geht flott von der Hand, und das Preis-Leistungs-Verhältnis ist einfach spitze.

My EVO-X2 arrived quickly in 9 days, and it runs AI models like a dream! It tackles Llama 3 and Stable Diffusion smoothly, no slowdowns after hours of use - and the compact design is a nice touch.