I did not receive my order and never got an answer back from customer service. Thank god I payed with Klarna and not my own money.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered over $100 in items and I NEVER received any of them and tried to get ahold of them many times to figure it out and never heard back. So dont waste ur freaking money people!!!!
Placed my order over a month ago now, spent over 100 pounds on various items. Never got an email or notification to say it’s been shipped it’s still listed as “order received” no tracking number,... Se mer
More than a month after my order, I still haven't received any communication from DDLG World. I received one email with an order confirmation number, and nothing else. I sent a follow up request to as... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Source Of Everything Cute & Kinky - We focus on selling cute/kawaii sex toys, accessories & clothing! Specialising in tail plugs, glass dildos, bondage restraints, harnesses & vibrators. Free worldwide shipping + 15% off your order!
Kontaktuppgifter
Storbritannien
- support@ddlgworld.net
- ddlgworld.net
1,2
Mycket dålig
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Waste of time
I made an order on 31st may and the website states 2-3 weeks for worldwide shipping. Cut to 8 weeks later with no package and all attempts to contact the company have been ignored. Don't bother ordering from this site, or make sure you use a payment method that lets you make a claim to get a refund!
30 maj 2023
Good listeners and easy to navigate
If asked to send things together, they do their best to, everything is made well, the shop itself is easy to navigate too.
11 juni 2023
Never shipped
Placed an order and waited the 3-4 weeks for it to ship. When it never did ship, I tried to contact their customer support via email. I never got a response from them, and still have not received my package I ordered almost 3 months ago. Just glad I didn't spend too much money
16 maj 2023
Svar från DDLGWorld
Hey there,
We're truly sorry for the frustrating experience you've had with your order. This is definitely not the level of service we strive to provide, and we're here to make things right.
Your satisfaction is our priority, and we want to resolve this for you immediately. Please don't hesitate to reach out to us via our Live Chat, and our team will be ready to assist you in tracking down your order and finding the best solution.
We understand how important it is to receive timely updates and responses, and we deeply regret any delays or lack of communication you experienced.
Please know that we take your feedback seriously, and we'll learn from this to improve our services.
Thank you for bringing this to our attention, and we're determined to make this right for you.
Best regards,
DDLGWorld
They stole my money
They stole my money . No response and no package ! It's all a scam
9 juli 2023
Omdöme utan inbjudan
Svar från DDLGWorld
Hi Angela,
We're deeply sorry to hear about your unfortunate experience, and we can assure you that we take these concerns very seriously.
First and foremost, we want to assure you that we are a legitimate business, and our top priority is to provide quality products and excellent customer service.
We understand your frustration, and we're here to make things right. We're committed to resolving this matter for you immediately. Please reach out to us via our Live Chat, and our team will be ready to assist you in investigating the issue and providing a swift resolution.
Rest assured, we will do everything in our power to track down your package and find out what went wrong. If there has been any mistake or delay on our end, we'll take full responsibility and ensure you receive either your package or a full refund as per your preference.
We sincerely apologize for any inconvenience caused, and we genuinely want to restore your trust in our brand.
Thank you for bringing this to our attention, and we're determined to make this right for you.
Best regards,
The [Your Brand Name] Team
They ship from China and they dont say…
They ship from China and they dont say it. It takes a long time to come. I cancelled my order and i had to explicitly ask for a refund via PayPal.
6 juni 2023
Svar från DDLGWorld
Thank you for bringing your concerns to our attention. We apologize if there was any confusion regarding the origin of our shipments. We want to clarify that we do state explicitly on our shipping page that we ship from China. Our typical shipping times are 7-10 days for most cases.
We apologize if the delivery timeframe did not meet your expectations. We strive to provide accurate and transparent information to our customers, and we regret any inconvenience caused.
Regarding your cancellation and refund request, we apologize for any inconvenience you experienced. We appreciate your proactive approach in reaching out to us via PayPal. We will take this feedback into consideration and work on improving our refund process to ensure smoother and more efficient transactions for our customers.
If you have any further questions or concerns, please feel free to reach out to us. We value your feedback and are committed to enhancing our customers' experience.
Shipping
The clothing is cute and good quality. My only complaint is how long it takes to ship. I ordered something a month ago and I’m still waiting for it to get here. But other than shipping time, it’s pretty good site to buy from.
30 maj 2023
Svar från DDLGWorld
Thank you for your feedback and for appreciating the cute and good quality clothing we offer. We apologize for the delay in shipping your order and any inconvenience it may have caused.
We understand that waiting for your package can be frustrating, and we sincerely apologize for the extended shipping time you experienced. We are continuously working on improving our shipping process to ensure faster delivery times for our customers.
We appreciate your patience and understanding. If there is anything else we can assist you with or if you have any further feedback, please let us know. We value your satisfaction and strive to provide an excellent shopping experience.
Order not received
Order not received. No communications despite me trying to reach out to them for order tracking/status details. No refunds yet. Fraud/Scam site!
29 maj 2023
Svar från DDLGWorld
We apologize for the difficulties you have faced with your order and the lack of communication. We understand your frustration, and we want to resolve this matter for you as soon as possible.
To provide you with immediate assistance and real-time updates on your order, we kindly request that you reach out to us using our Live Chat feature. Our dedicated customer support team will be available to address your concerns, provide order tracking/status details, and assist you with obtaining a refund.
We appreciate your understanding and cooperation. Our Live Chat is the quickest and most effective way for us to assist you and ensure a satisfactory resolution to this situation. We are committed to resolving your concerns promptly and restoring your trust in our services.
Thank you for your patience. We look forward to assisting you further through our Live Chat.
I get that this is an over seas seller…
I get that this is an over seas seller but it took 3 weeks for me to get any kind of update! I reached out to their email support, no response. Then I finally contacted them via Instagram and they said they changed shipping carriers. I’m glad I went through PayPal and got my money back. Would not buy from them again.
22 maj 2023
Svar från DDLGWorld
We apologize for the subpar experience you had with us. This level of service is not up to our usual standards, and we genuinely regret any inconvenience caused. We appreciate your feedback and will take it into consideration as we strive to provide a better experience for our customers in the future.
If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to let us know. We value your feedback and appreciate the opportunity to make things right.
The product was never delivered to me…
The product was never delivered to me and I was never issued a refund.
22 maj 2023
Svar från DDLGWorld
We apologize for the inconvenience you experienced with the non-delivery of your product and the lack of a refund. We understand how frustrating this must be for you.
To assist you promptly, we recommend reaching out to our live chat support. Our dedicated team will be able to investigate the issue, address your concerns, and provide the necessary assistance to resolve this matter. They will ensure that your refund is processed promptly, and if applicable, explore alternative solutions to ensure your satisfaction.
We apologize for any inconvenience caused and appreciate your understanding. Please don't hesitate to contact our live chat support, and we will do our utmost to assist you.
Svar från DDLGWorld
Thank you so much for your kind words and appreciation of our website and merchandise!
We're thrilled to hear that you love our collection of cute items. Your support means a lot to us, and we're committed to bringing you more adorable products in the future. If you have any questions or need any assistance, please feel free to reach out. Happy shopping!
Fast discrete delivery of a really fab
Fast discrete delivery of a really fab, sturdy product! Thank you!
14 maj 2023
Didn’t receive an item from my order and I’ve been waiting 2 months for a refund.
I ordered 3 items from the shop, one of which was apparently out of stock when I ordered it, so a refund was supposed to be issued. I waited a month and didn’t receive my $30 refund. I emailed customer support and I received an automated message saying they would get a team member to help me within 24-48 hours. I have waited 10 days, and nothing. Will not ever be buying from this site again.
1 maj 2023
Great service Review
Shipping was quick, site was easy to navigate through. And the product I received was high quality. However I was a little disappointed as the product I bought was advertised to be lockable, meaning it couldn’t be taken off. However this was not true and can still be taken off when locked. However this could’ve just been my mistake and me misreading.
10 maj 2023
Omdöme utan inbjudan
Product is great my woman loves the gag
8 juni 2023
Omdöme utan inbjudan
DON'T BUY IT'S A SCAM
Would rate lower if possible...
I ordered 2 items and they never arrived.... I contacted the support team via email, website, Instagram DM and commented under their post - nothing! It's a scam and they won't react to any emails etc.
Not worth your time and money!
13 maj 2023
Omdöme utan inbjudan
Love these!
Decent quality and way cuter in person. Reasonably fast shipping. Thanks so much!
27 maj 2023
Omdöme utan inbjudan
Meh, not worth the price.
Ordering process is fine except all the products are from alibaba. One product came in the wrong size and when I reached out I got no response. Just go through wish, honestly.
20 april 2023
Amazing range of items & delivery…
Amazing range of items & delivery within 8 days, great experience!
31 maj 2023
Omdöme utan inbjudan
DDLGWorld stole my money
I ordered something on the 7th of December and it never arrived. According to Shopify, it was never sent in the first place.
I have tried contacting this company several times but get no response.
This company literally stole my money. DO NOT BUY FROM THIS STORE.
7 december 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.