DBS Bathrooms Omdömen 

Very impressed with both the delivery and quality of the products we purchased. We will certainly use again for future projects we are planning.

Popped into the store and got a great reception from the lady who helped us make a fab choice in a bathroom design as we weren’t sure of what to choose. So happy and it looks brilliant. Brings our bathroom bang up to date. Great service and reliable delivery too 5* 👍

Prompt service lovely product can’t fault them

A very good company to deal with exerlent on price and service. Bought from them a good few times and always the same great service and delivery

ordered 35 panels and 90% were damaged either at one end, both ends or on the middle. there is no bubble wrap or anything to stop damage. other sellers of this kind of panel fully wrap and double the ends over. like the other buyer, they wanted me to pile them up and take a photo, this after me telling them that i had started fitting and had to cut ends off. good job i did not need full panel lengths. absolute shambles of a company. i was short 1 white/chrome coving starter trim and the one they sent was full chrome. they replaced that one with the correct type of trim but smaller. 20mm coving insted of, 30mm like the original ones, which was no good to me.
said that they had changed supplier but did not offer to get in touch with, or give me the details of, the previous supplier now we are having trouble getting the correct trim. out of a £400 order they offered me 10% off 25 panels. £18.

I had a delivery issue where the delivery driver left my parcel down the lane against a post rather than deliver it to my address!
I initially dealt with Caitlin who was a waste of space and let the company down.
I then spoke to Janice who saved the day and used common sense, very helpful and will certainly use again.

The product is so clever and simple to use anybody could fit it. The delivery was well organised and came on time. I started in one room but it looked that good we have done the whole house.

Excellent service staff really helpful would use again

Samples, and reasonable price made it worthwhile

Good quality materials, good communication and speedy delivery l, will be ordering again 👍👍

Arrived on time, delivery driver very polite, the ceiling panels I ordered were easy to fit and looks great, will definitely use DBS again if I need any other panels

As with other reviews posted having a very similar experience…

Initially ordered £36 panels, more than half arrived damaged. Sent photos as requested and Replacement arrived a dew days later, and yet more damaged arrived…

Now having to wait for them to collect the damaged panels before they will send me the 4 im needing to finish the project.

Whole project has been on hold numerous times due to the lack of care in sending panels out.

Had the audacity to offer me £5.60 to keep the damaged panels.

Told me courier would be in touch in 48 hours…. That was 3 days ago…

I dont know what dbs bathrooms are playing at but service used to be brilliant. Its clearly gone down hill.!

Delayed my order
Sent damaged items
Didn't replace even after giving photos but insisted I leave my bathroom work on hold till they get their damaged panels so they can replace

Very difficult to communicate

Really wonderful product, such helpful and friendly customer support and will absolutely use again and highly recommend

Great service, Good quality panels fast delivery will use again

Great product 😁 more than happy with our en-suite Walls easy to use quick panel calculator that was a great help and so easy to install and Good price Just ordering for our main bathroom now

Great company to deal with, great price actually best price on Internet that included delivery.
Lovely delivery driver from the actuall company.
Everything spot on.
Many thanks I can crack on with the project this weekend.
I would highly recommend and wouldn't hesitate to buy from them again.
Many thanks.

I’ve ordered "Gold White Marble" panels from this company multiple times. My first orders were delivered damaged, we were able to come to an agreement on discount but this latest batch is a complete disaster.

Despite their website showing vibrant gold-veined panels, they sent a batch that is almost entirely dark grey. When I reached out, they dismissed it as a "slight shade difference." It’s not a shade difference; it’s a totally different design. To make matters worse, the panels are covered in white printing defects.
Initially they admitted that they are a different design (amen for screenshots) and then changed their tune when challenged with replacing the panels. I now have to live with a half-finished, mismatched bathroom. Thankfully in talks with another company to try and get the matched panels.

Word of advice, if you are naive enough to order and do receive damaged panels do not accept the discount, demand replacements. If you don’t and then need to order more panels you may end up with a different design.

They are happy to take your money but won't take responsibility when they send faulty, misrepresented goods. I’m now having to fight this through a bank chargeback. Save yourself the stress and go elsewhere. Also, check the reviews on different websites - wish I did!!

My recent experience of this company has been superb.
I found their products to be of an excellent quality.
The delivery service was very good and communication first rate.
I would recommend this company.