postage has not been paid
Waiting for about a month for the lenses to arrive, also the postage has not been paid.
28 januari 2021
Omdöme utan inbjudan
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
At Dayly, we make premium daily contact lenses – but without the premium price tag.
Kontaktuppgifter
Storbritannien
- hello@dayly.co.uk
- dayly.co.uk
3,9
Bra
15 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Comfortable and are kept moist for…
Comfortable and are kept moist for quite a long time.
Customer Service is friendly and personable.
7 januari 2021
Omdöme utan inbjudan
Great friendly service!
I ordered the 5 day trial pack for £2,
Haven’t had a chance to try the lenses yet...
However their customer service so far is exceptional, Order placed with ease, Lenses sent out via 1st class post,
Got the and there was a hand written thank you note left inside the parcel which was a nice touch and even a sweet too!
5 januari 2021
Svar från Dayly
Hello Harry,
Thank you so much for the review, especially with you not trying the lenses yet!
Take care my friend.
Oli
Very Good and fast service
26 december 2020
Svar från Dayly
Hello Matthew,
Happy new year – and thank you for the review!
Take care.
The contact lenses were actually comfy
21 december 2020
Svar från Dayly
Thanks Emdad! Glad you like the lenses.
Not very impressed
Not very impressed
Way too flimsy for the strength I had and kept curling used 3 of the 5 trial lenses the first try
Won’t be buying
15 december 2020
Svar från Dayly
Sorry to hear this Kirstie. If you email hello@dayly.co.uk – with your current contact lens brand, we will send you some more lenses.
Our lenses are a little thinner than normal, but from speaking to customers, they prefer lenses that they are a little thinner.
Svar från Dayly
Thanks Mark! Glad you like the lenses.
The contacts were very thin one of them…
The contacts were very thin one of them split in half just taking out the container l have very short nails so l don't know why this happened also the stuff they put them in were so strong it made eyes sore
30 oktober 2020
I recommend Dayly
I decided to test Dayly out initially.
I'm impressed!
Comfortable lenses, and good value for money.
Would highly recommend.
20 oktober 2020
Omdöme utan inbjudan
So happy with these lenses
So happy with these lenses! They’re really comfortable compared to what I’ve tried in the past. Lots of moisture, my eyes usually get dry but these lenses were not drying at all.
The team were super helpful and were happy to answer my questions as I wanted to be sure before purchasing.
I will definitely be using these as my go to.
19 oktober 2020
Omdöme utan inbjudan
Highly recommended contact lenses
Highly recommended! They don't lose their moisture which I've found seems to happen with a lot of contact lenses. Great customer service too! I was a little sceptical at first but they were more than happy to answer all my questions.
19 oktober 2020
Omdöme utan inbjudan
Great contact lenses
Great contact lenses, i have tried them ALL; hubble, waldo, daysoft etc and whilst all are good, these ones are way above the rest. Super comfortable and hydrating all day long, i have signed up to the subscription and am here to stay!
19 oktober 2020
Omdöme utan inbjudan
Excellent service
EDIT: Dayly really went above and beyond! Not only did they apologise for the mix-up, they even sent out a second batch of lenses with the right prescription. I'm very impressed. Great service.
Dayly's lenses arrived promptly and were very comfortable to wear. My eyes are quite sensitive so I was pleasantly surprised by the lack of irritation. Unfortunately, several of the lenses sent were entirely the wrong prescription. I got a strip of -3.75 lenses in my order, even though the rest of the lenses were the correct strengths. I know it wasn't an error on my part because the values for my left and right eyes were both in the box. I would have loved to continue with Dayly lenses as they felt so good compared to many other daily disposables, but I don't want to be saddled with the wrong prescription in future.
3 augusti 2020
Omdöme utan inbjudan
Svar från Dayly
Hello Claire, thank you for the kind words on our lenses. We are really sorry for the confusion in regards to the additional lenses. We will investigate this further and look into our quality control systems to see what's happened. Thanks for letting us know, and again we're sorry for the confusion and to lose you as a customer.
Regards, Oli
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.