Happy with product and prices and service overall. Only issue I ever have is that we close Wednesday's each week and I always put this in the special instructions on the order. They don't read it, the... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good product & good customer service. Alas, dreadful delivery contractor who went to the wrong house. Davpack sorted this very efficiently. Pity about the van drivers!
Företaget har svarat
We’re in the process of finding the correct packaging for our launch product and Luke has been amazing. Really patient and forth coming. Highly recommend
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Ordered some emergency packaging. Expected it in maybe a week, but it turned up so fast and does the job. Not an approved supplier of mine yet, but considering the value, delivery and response, maybe... Se mer
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Företagsinformation
Skrivet av företaget
Davpack doesn’t just deliver quality packaging off the shelf. Ever since we were founded in 1968, we’ve been continually seeking to improve the service we offer all our Customers. That’s over 50 years of packaging know-how you can call on and, as the first UK packaging suppliers to have an online presence, we’re proud to be the Original UK Packaging Store. We take the hassle out of your packaging supplies by giving you lower prices, more choice (we have over 3800 packaging products in stock ready for same day dispatch) and faster order turnaround (most orders are delivered next working day). All our boxes and packaging materials come with a no quibble money-back guarantee borne of a total commitment to quality products and quality systems. That means you can buy from us with confidence, leaving you free to focus your time where it counts - on running your business.
The Original UK Packaging Store
Skrivet av företaget
Buy Packaging Totally Risk-Free!
Money–back guarantee – we’re not satisfied unless you are!
We stand behind our products 100% and try hard to exceed your expectations. If you’re not satisfied with any stocked product, simply return it within 7 days for a full refund.
Kontaktuppgifter
380 Riga wharf, Bristol Road, GL2 5DH, Gloucester, Storbritannien
- 01332 821200
- cs@davpack.co.uk
- davpack.co.uk
4,5
Utmärkt
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This was a first time buy,really easy…
This was a first time buy,really easy to scroll menu,easy order and payment,really quick delivery, ordered Sunday afternoon arrived Wednesday morning, really well packaged, excellent service
1 september 2026
Svar från Davpack
Good afternoon,
We are so happy to hear you had such a positive first experience with us! We truly appreciate your kind words about our easy ordering process, quick delivery, and excellent packaging. Thank you for your wonderful feedback!
Kind regards
Samantha
Svar från Davpack
Good morning,
We're so glad to hear our delivery was excellent and arrived so quickly! Thank you for your kind words.
Kind regards
Samantha
Svar från Davpack
Good morning Jean,
We're happy to hear that our delivery was speedy and helpful. We appreciate your positive feedback!
Kind regards
Samantha
Quick delivery - always happy with the service
Ordered 50 press wood pallets - arrived in a couple of days - always happy with their service
2 september 2026
Svar från Davpack
Good morning Nicola,
We're so glad to hear your press wood pallets arrived quickly and that you're always happy with our service! Thank you for your positive feedback.
Kind regards
Samantha
Excellent Service
This company provides excellent products and excellent service with timely delivery.. The online ordering procedure could be improved. The email re-confirmation step seems a little but vague and needed a follow-up telephone call. but the query was handled vert efficiently. We have been dealing with this company for five years and we would not hesitate to recommend them
2 september 2026
Svar från Davpack
Good morning Alan,
We truly appreciate your five years of loyalty and your kind words about our products, service, and timely delivery. We are taking your feedback regarding the online ordering and email re-confirmation process seriously and are actively looking into improvements to make it more seamless for you.
Kind regards
Samantha
Speedy delivery and a wide range of…
Speedy delivery and a wide range of options that suit my particular packaging needs
4 juni 2026
Svar från Davpack
Good morning Jordan,
We're delighted to hear that our delivery was speedy and that you found our wide range of options suitable for your packaging needs.
Kind regards
Samantha
Svar från Davpack
Good morning,
We're so happy to hear your delivery was prompt and without issues. We appreciate your positive feedback!
Kind regards
Samantha
polite and quick delivery Thankyou
27 augusti 2026
Svar från Davpack
Good morning Steven,
We're so glad to hear you had a positive experience with our polite and quick delivery service. Thank you for your kind words!
Kind regards
Samantha
My consignment from Davpack arrived…
My consignment from Davpack arrived damaged but they (Chloe) were amazingly prompt in ordering a replacement part for me. Brilliant service, would recommend!
27 augusti 2026
Svar från Davpack
Good morning Elizabeth,
We are truly sorry to hear your consignment arrived damaged, but we are so glad we could promptly resolve this for you. We appreciate your kind words and recommendation!
Kind regards
Samantha
Svar från Davpack
Good morning.
We are so pleased to hear that your delivery was speedy and that the items you received were exactly as described and of good quality.
Kind regards
Samantha
Best service ever
Best service ever. We ordered 5 boxes for shipping stuff back home to the Dominican Republic.
The Davpack boxes are sturdy, and arrived within the promised time frame.
25 augusti 2026
Svar från Davpack
Good morning,
We're so happy to hear that our boxes met your expectations for shipping to the Dominican Republic! We appreciate you acknowledging the sturdiness and timely arrival of our products. Thank you for your wonderful feedback.
Kind regards
Samantha
Svar från Davpack
Good morning Jonny,
Thank you for taking the time to review us and we are pleased to hear that you were happy with the service.
Kind regards
Samantha
Svar från Davpack
Good morning Karen,
Thank you for taking the time to review us and we are pleased to hear that you were happy with the service.
Kind regards
Samantha
Svar från Davpack
Good morning Susan,
We're so pleased to hear that your order arrived safely and exactly as expected. Thank you for taking the time to share your positive experience!
Kind regards
Samantha
Good product, good team, woeful delivery
Your team were great and so is the product but your couriers messed up big time, as reported over the phone.
Also we are based on an island close to Glasgow but your contract with DX excludes our post code. DX do in fact deliver to the island. All our other suppliers deliver to us at no extra cost. I had to pay a local courier £25.00 to receive our parcel on the mainland and bring it to our address. Hence only 2 stars.
17 augusti 2026
Svar från Davpack
Good morning Chris,
We appreciate you sharing your experience and are truly sorry to hear about the delivery difficulties you encountered. We understand your frustration regarding the courier exclusion and the additional cost you incurred. We are actively reviewing our courier contracts and delivery policies to prevent similar issues for our customers.
Kind regards
Samantha
PLAIN doc envelopes are not plain.
Ordered some EDE6 PLAIN doc envelopes for attaching carrier labels. Unfortunately these come with a large FCS logo and words printed on the front, which covers up the address barcode, making these unusable. They are NOT PLAIN and cannot be used for attaching address labels. Had to return them as they are not fit for purpose.
14 augusti 2026
Svar från Davpack
Good afternoon,
We are very sorry to learn that the envelopes did not meet your expectations for being plain and interfered with your labels. We appreciate you bringing this to our attention and for your valuable feedback. We are reviewing the product description to ensure its accuracy.
Kind regards
Samantha
Failed to deliver on agreed dates…
Failed to deliver on agreed dates twice. Then was told to hold the delivery as nobody would be there and then despatched anyway. Seem to have intetnal communication issues seriously affecting customer experience. Caused me severe losses due to wasted warehouse labour.
17 augusti 2026
Omdöme utan inbjudan
Svar från Davpack
Good afternoon Dan,
We sincerely regret the repeated delivery issues and the miscommunication that led to your significant losses. We are actively investigating these internal communication failures to prevent future occurrences and improve our service.
Kind regards
Samantha
Svar från Davpack
Good morning Glen,
We're so happy to hear that your purchase was easy, delivery was quick, and that you're pleased with the excellent quality of our boxes!
Kind regards
Samantha
Always super helpful customer service
Always super helpful customer service, top quality products and fast delivery.
10 augusti 2026
Svar från Davpack
Good morning,
We are so pleased to hear that you consistently receive helpful customer service, top-quality products, and fast delivery. Your positive feedback means a lot to us!
Kind regards
Samantha
Very good company to work with
Very good company to work with. Unfortunately their courier opened all of our boxes during transit and stole some of the contents, which is obviously not the fault of Davpack. I was impressed with their follow-up communication and they sent replacements very quickly.
12 augusti 2026
Svar från Davpack
Good afternoon,
We are truly sorry to hear about the issue with your courier and the stolen contents, even though it was outside of our control. We are pleased that our follow-up communication and quick replacement of your items met your expectations. We appreciate your positive feedback and thank you for your understanding.
Kind regards
Samantha
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.