David Nieper Omdömen 

526
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

If you are visiting the shop or purchasing online there are away helpful staff to help and advise you If for any reason you may need to return an item it is dealt with efficiently in a hassle free... Se mer

Betygsatt 5 av 5 stjärnor

Attentive service. Any delays are always reported by a personal phone call from customer services. Always delivered wrapped in tissue and in a white box. The clothes themselves are beautifully made... Se mer

Betygsatt 5 av 5 stjärnor

David Nieper use good quality cloth which is less likely to crease than other manufacturers and wash well which is very important to me. The clothes are good to pack for travel too. Another attractio... Se mer

Betygsatt 5 av 5 stjärnor

I ordered a matching top and trousers for a specific date. However the top was still being made and unlikely to arrive in time! After a last minute enquiry I had given up hope when imagine my surpris... Se mer

Företagsinformation

  1. Klädbutik

Skrivet av företaget

Luxury classic clothing for women over 50, luxury ladies' nightwear, travelwear and knitwear. Exclusively Made in England by David Nieper


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

526 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(526)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Wonderful service

I ordered a matching top and trousers for a specific date. However the top was still being made and unlikely to arrive in time! After a last minute enquiry I had given up hope when imagine my surprise when the package arrived the day before my birthday! Many thanks to the lovely ladies at David Napier who went above and beyond!

18 februari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Excessive delivery costs

I feel very irritated. I have just spend over £450 with David Neiper only to be charged £4.95 delivery. I don’t know any other company who does this. I try to support British companies but this sort of thing makes it very hard

4 mars 2025
Omdöme utan inbjudan
Logotyp för David Nieper

Svar från David Nieper

Please be assured that we value your custom and do not wish you to be irritated by anything when ordering from us. We review our charges and prices regulary and are confident that our £4.95 delivery charge is fair and comparable to other companies similar to ourselves. We also offer a free returns service for all UK orders. If you haven't already, please sign up to our email newsletter as we sometimes send offers, including free postage, which may be of interest to you.
Best wishes
Amanda

Betygsatt 5 av 5 stjärnor

Excellent quality products and customer service.

The dress is of excellent quality and very well made. Sleeves inserted properly into the armholes which is just what I expected in British made garment. I wish I were in a position to buy clothes of this quality all the time, that would be a joy. The two follow-up phone calls, one to tell me when the dress would be on the way and the second to ask if I was happy with my purchase was a nice touch. I strongly recommend your company.

2 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Could not be happier

The care and attention paid to detail, from ordering through to delivery is outstanding. You know at the outset, when something is being made to order and are kept informed of progress, so that it always seems special. I have been buying from David Nieper for some years and the styles are timeless and the quality is excellent. The clothes do not wear out! By far the best mail order service.

23 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Very impressed with the fit and fabric used. Also I was contacted by David Nieper to check that I was happy with my purchases. Great service!

15 januari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Poor quality compared to before

Nothing like their previous quality or choice of nightdress lengths. I have bought all my nightdresses and dressing gowns for years. The last nightdress was just like M&S who have done the same thing by cutting the amount of material used. I will have to find another “quality’ provider. I bought the item some time ago but haven’t used it until now so too late to send it back.

15 februari 2025
Omdöme utan inbjudan
Logotyp för David Nieper

Svar från David Nieper

We pride ourselves on exceptional quality and I am sorry that we did not get it right on this occasion. If there was a particular issue with your garment, our quality department would be interesting in taking a look at it for you.

I have reached out for more information in hope I can help you further. Alternatively, if you would like to give our customer service team a call at your convenience, our number is 01773 836000 and they would be happy to assist you.

Kind regards, Samantha

Betygsatt 5 av 5 stjärnor

Brilliant as always

The style, length and fit were perfect. Beautifully presented. Thank you. The fabric floats delicately. It's not as thick as I expected, but then the weather is exceptionally cold currently, which may have clouded my judgment somewhat. Perfect for spring

15 februari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The fabric photographed better than it…

The fabric photographed better than it looked.
In reality I found the colours dull and almost dirty looking. A pattern colour almost an odd pinky beige which was not flattering.
After considering the simple style and basic construction, even at a sale price, the dress was not good value for money.

1 februari 2025
Omdöme utan inbjudan
Logotyp för David Nieper

Svar från David Nieper

I am sorry the item was not what you expected. Every effort is made to provide as true a representation of the garment as possible. We do offer 90 days returns policy, should you not be satisfied with your purchase.

Best regards, Samantha.

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