So myself & 3 of my friends thought we were going to the speed dating event in Balham last night. We got there and the man behind the bar said it was cancelled & it wasn’t the first time this h... Se mer
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Det här tycker kunderna
The location was central and in a nice pub just off Piccadilly circus. Was enjoyable and met a range of dates from different backgrounds and enjoyed getting to know them for a short period of time.... Se mer
Företaget har svarat
I've been to acouple of these events, and they're always run very professionally, in great locations. I've always met a lovely bunch of people at these events, both guys and woman. I'd highly recommen... Se mer
Terrible event experience. Avoid this company. They are only interested in taking your money and are not interested in organising a good event. We arrived at the event, as other people did too, only... Se mer
Företagsinformation
Skrivet av företaget
DateinaDash host Speed Dating events in London for singles of all ages. Established in 2011 we are now London's leading Speed Dating company hosting a wide variety of stylish singles events across the capital including Speed Dating, Lock & Key Parties, Pub Crawls & Jenga Dating. Speed Dating is a really fun way to meet lots of like-minded people in a one night out!
Kontaktuppgifter
1st Floor, Office 109, Lansdowne House, 57 Berkeley Square, Mayfair, W1J 6ER, London, Storbritannien
- 0845 862 1448
- enquiries@dateinadash.com
- dateinadash.com
3,4
Medel
539 omdömen
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unprofessional and unethical
Reposting this review following another attempt by the company to have it removed. This time, it was flagged for including the name of the individual I have been dealing with - despite the fact they publicly sign their own name within replies to reviews. This follows a previous instance where the company published my personal data in their response, which Trustpilot subsequently removed.
This raises concerns about inconsistency and suggests a greater focus on suppressing customer feedback than addressing the issues raised.
I am continuing to escalate this matter through formal channels, as the company has been unable to resolve concerns in a timely or appropriate manner.
The company is entitled to respond to my review as they wish, however all of my claims are fully documented and verifiable. If any statement is inaccurate or unlawful, they are welcome to pursue it through the appropriate channels. My review will be removed if their claims are proven correct…
—
Original review with the persons name removed:
I attended a speed dating event and was unable to send match requests to the people I wanted to afterwards - defeating the whole purpose of paying for a speed dating event! The issues I experienced boil down to poor event management and the company’s last minute merging of two events (which has been confirmed to me by another guest I met on the night).
The company also tried to coerce me into deleting my online reviews in exchange for a full refund. They also publicly disclosed my name in response to my anonymous review, demonstrating a lack of understanding and/or care for protecting customers’ personal data.
I’ll let quotes from their emails speak for themselves:
• “Yes there was an issue with the matching which I apologise for”
• “I acknowledge the issues it happens but you seem hell bent on damaging a reputation to get your money back”
• “I do not believe slandering a small company online is of any benefit to anyone”
• “If you wish to draw a line under this then you can remove your reviews on both Trustpilot and Google which IMO do not paint a fair reflection of the event and I can process the refund”
• “So if you wish to remove the reviews and draw a line under it then I will need your ticket and the last 4 digits of the card used?”
• “If you want this matter swiftly resolved and to draw a line under it then remove the reviews and send me the last 4 digits of the card used because I do not believe they are fair or accurate”
• “Please send me your last 4 digits of the card used and do the right thing and remove the reviews and we can draw a line under this”
Despite explicitly acknowledging the problem with the matching system, I have not received a refund. The company’s conduct demonstrates coercion, mismanagement, and disregard for customer rights and data protection. Multiple other reviews online report poor communication, cancelled or merged events, and unfulfilled refunds, showing this is a pattern rather than an isolated incident.
I cannot in good faith recommend this service and shall be reporting them to Trading Standards.
Update: The company flagged this review as containing “harmful or illegal content.” Trustpilot has since investigated and confirmed it does not contain such content. Trustpilot have also sent a warning to the company regarding their attempts to force me to delete my review, as well as removing their response which disclosed personal data without consent.
20 mars 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Hi An,
Your review contains a number of incorrect assumptions which need to be addressed.
The event was not merged with another event. There were two separate events taking place at the same venue at the same time. All attendees were checked in correctly, and you were directed to the correct area on arrival. However, you were seated in the wrong section, which meant you met some attendees from the other event. This is why some of the people you met did not appear on your matching list afterwards.
We responded to your initial email promptly and agreed a resolution with you. At your request, we contacted the individuals you named. Once that was done, the next step was to wait for those individuals to respond. There was nothing further to update until that happened.
You confirmed at the time that you were happy for us to proceed in this way. You have since changed your position and stated that you are no longer interested in pursuing those connections, despite us having carried out what you asked.
As we have already contacted those individuals on your behalf, this action cannot be undone. If any of them respond, we will handle those responses appropriately.
For clarity, we do not require customers to remove reviews in order to resolve issues. The message you refer to was part of an attempt to draw the matter to a close, not a condition of any resolution.
We also note that you referenced having a positive experience with another provider, while also choosing to attend our event. We run a large number of events at competitive price points, making them accessible to a wider range of attendees, and this is reflected in the volume of positive feedback we receive.
We do not agree that your experience reflects a one-star review. You attended the event, met multiple people, and participated fully. While there was an issue with the matching in this instance, it was a limited issue rather than a complete failure of the service.
The event itself took place as advertised and for that reason we do not consider a full refund to be appropriate.
You are of course entitled to raise the matter with any third party should you wish. We are confident the situation has been handled appropriately.
We do not accept the wider claims made in your review regarding how our events are run.
We have taken reasonable and proportionate steps to assist. At this stage, there is nothing further to add.
Regards, Rob.
Looking for love
It was my first speed dating event that I have ever been to the manager of the event made me feel welcome I was a bit shy at first I would definitely recommend to anybody to go and try it out and it's a great place to meet new people and to have an experience if you are you looking for love that's
3 april 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Hi James! I am pleased to hear you felt welcome at your first Speed Dating event with DateinaDash. We look forward to welcoming you back to another event in the near future. Regards, Rob.
Great host.
Great host.. venues.. always delivers.. quality matches..
27 mars 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thanks for your review Patel, I am pleased you enjoy our events. Regards, Rob.
Blame the algorithm
Event wasn't cancelled despite barely anybody signed up.
At the venue even less people showed up so i didn't take place in the end.
The people present, some regulars, said they are displeased with the service in general.
The host blamed the Google algorithm for the lack of attendees.
18 mars 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Hi Don,
Thank you for your review.
I’m sorry to hear that you were disappointed with the turnout on the night.
We cancel events in advance where we expect there to be fewer than 10 dates. In this case, the event had sufficient bookings on paper to go ahead, so there was no reason to cancel it beforehand. Unfortunately, a number of booked guests did not attend and did not let us know in advance. That is not something we can control, and it can affect the final turnout on the night despite the event appearing viable beforehand.
You mentioned that some regular attendees expressed dissatisfaction with the service generally. We take all feedback seriously. At the same time, many regulars continue to attend our events week after week, which suggests that the overall experience remains positive for most guests.
In relation to the host’s comments, there had recently been volatility in our traffic and sales following a Google algorithm update, which had affected bookings more broadly. That said, I appreciate that this is not especially helpful context from a guest’s point of view, and we will remind hosts to keep the focus on delivering a positive experience at the event itself.
We do understand that it is frustrating when attendance on the night is lower than expected. However, where an event has enough confirmed bookings to run, and subsequent no-shows reduce the final numbers, there is very little more we can reasonably do.
As a gesture of goodwill, I would be happy to offer you a transfer to a future event. Please drop me an e-mail on enquiries@dateinadash.com and I can sort this out for you.
Regards, Rob.
I attended the Singles open mic night
I attended the Singles open mic night. What fun. I think the combination of talking about our dating disasters and knowing everyone was in the same boat was a winning combination. It too ALL the stress out of being at a dating event. Conversations happened naturally and the atmosphere was friendly and open.
I didn’t meet ‘the one’ but I think some people did. Highly recommended
18 mars 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thank you for your review! I am so pleased to hear you enjoyed our Singles Comedy night. It's nice to hear you would recommend our events to everyone :) We look forward to seeing you at another event soon! Cheers Rob.
Rob dear Rob, you don't get it.
I think this could be a really good things but unfourtnately, it's managed by Rob. I attended some events through Meetup orgnaised by Rob years back and he was always "unrealiable". I bougt tickets (1 female) on Groupon and it says requires reservastion but resversation on Groupon is blocked and when you try booking on their website, your voucher isn't accepted so you have to email Rob & team which I did giving the event I wanted to attend. Rob got back to me straight away asking for my voucher which I gave him but I never heard from the human again. on the day, I emailed to say I'd not heard anything so I was assuming I wasn't on the list and asked for my voucher not to be redeemed. If you don't wan to honour Groupon vouchers then why promote your business through Groupon? When I saw that Rob was the organiser, I though I give him another try, I expected him to have grown since but no, he hasn't. So now I get to loose my money.
4 mars 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
This review is anonymous, so at present we have no idea who you are or which booking you are referring to.
The Groupon redemption process is clearly explained. Customers are required to email us to redeem their voucher. If Groupon says reservation is required but booking is blocked on their platform, that is precisely because redemption is handled directly by us, as stated in the instructions.
Based on your own review, we replied to you straight away and asked for your voucher code. That does not support your claim that you were ignored. It is just as likely that you were being added to the event and the voucher code was being requested to complete the process.
Your comments about me being “unreliable” are also very odd given that you chose to book with us again. If your previous experience was really that bad, it is strange that you returned.
In any case, no money has been lost. If you did not attend and your Groupon voucher was not used, we can review the matter and potentially transfer you to another event. But we will need your actual details before we can investigate anonymous accusations.
Send us your Groupon code, the event requested, and the email address used, and we will check it.
Regards, Rob.
I Have now been to a few speed dating…
I Have now been to a few speed dating events run by date in a dash I really enjoyed my time. It’s been friendly and welcoming. I enjoyed meeting new players I definitely will go to more events
10 mars 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thanks for your review! I am so pleased you enjoyed the event. We work hard to ensure our events are fun and welcoming. We hope to see you at another event in the near future! Regards, Rob.
The event was billed as 15 speed dates…
The event was billed as 15 speed dates aged 42-55years. The start time was changed by 90 mins with virtually no warning. There were only 8 dates and ranged from mid 30s to mid 60s. The organisers ignore emails. Be careful this outfit is a bit of a scam
7 mars 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Hi Imogen,
We reject the suggestion that this is a “scam”.
Sometimes event start times do need to be adjusted, but when that happens attendees are notified. We appreciate that timing changes can be inconvenient, but describing it as “virtually no warning” is not consistent with how we communicate updates.
With regard to numbers and age ranges, all of our events depend on live bookings and attendance on the day. As with any dating event, the final turnout can occasionally differ from the original listing, and exact ages can vary slightly depending on who books and attends. That does not make the event misleading or a scam.
We also do not “ignore emails”. We respond to a very high volume of messages, and while there may occasionally be delays, we do deal with customer queries.
If you actually attended one of our events and would like us to look into your specific concerns, please contact us directly with the date and location of the event and the email address used to book. Broad accusations are easy to post anonymously, but we are very happy to review genuine complaints properly.
Regards, Rob.
Finally, Dating That’s Actually Fun
I had an amazing experience with Date In A Dash! Their events are fun, well-organised, and take all the pressure out of meeting new people. From speed dating to singles parties, everything feels welcoming and thoughtfully planned. Charlie, one of the hosts, was especially fantastic — attentive, friendly, and great at making everyone feel comfortable. You can tell the team genuinely cares about helping people connect. Highly recommend for anyone ready to actually enjoy dating again.
27 februari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thanks for taking the time to leave a review about your experience with DateinaDash. I am so pleased to hear you enjoy our events and would recommend them to others. Regards, Rob.
Give Dateinadash a go!
Dateinadash uses venues which create a feeling of style and friendliness, and this helps to set the stage for a positive evening ahead. They attempt to have a near to equal amount of women to men at their meet ups, and I like that all initial conversations are then conducted via the Dateinadash website until you feel happy to proceed with getting to know someone a bit more.
6 februari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thanks for your review Sue! I am so pleased to hear you are enjoying our events. Regards, Rob.
Good selection of events but the…
Good selection of events but the customer service is terrible. I've sent multiple emails to Rob and the enquiries team to retrieve my 'no match guarantee' for a month now and have still not received it. Seems as though hes just ignoring me seeing how active he is on here.
20 februari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Hi Matt,
Thank you for your feedback - we genuinely appreciate you attending our events and are really pleased to hear you’ve enjoyed the selection.
I’m very sorry to read this regarding your no match guarantee. That’s absolutely not the experience we want anyone to have. We certainly don’t ignore customers, and if you haven’t received a response then something has clearly gone wrong on our side, whether that’s a missed email or a technical issue.
Please could you email us again at enquiries@dateinadash.com with the subject line “FAO Rob – No Match Guarantee” and I will personally make sure this is resolved for you as a priority.
We value every attendee and always honour our guarantees. I’m sorry again for the frustration this has caused and I look forward to sorting this for you quickly.
Regards, Rob.
The most experienced and long term…
The most experienced and long term singles event promoter Rob. Very glamorous places the events are held. Lovely people and very good value for money. The best customer service and very attentive. Thanks a million Rob from date in a dash. Thank you
11 februari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thanks for your review! I am so pleased to hear you enjoyed the event and our customer service. Regards, Rob.
Superb dating events to help you find the one
Rob is an excellent host. Always great fun attending these events and a very warming experience. Host these events at great locations. Would recommend attending 👌
25 juli 2025
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thanks for the fantastic review! I am pleased you enjoy our events and would recommend them to others. Regards, Rob.
Well organised to meet special one and/or socialise
It was a well organised event.Friendly staff.A good balance of women to men.Originally thought rounds could be more than 4 minutes, but makes sense as if run out of conversation could be awkward.Venue added to feel of "Night out".Great socialising opportunity.Thoroughly enjoyed
17 januari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thanks for your review Bernard! I am so pleased to hear that you found our event well organised with friendly staff and a good ratio of men to women. We look forward to seeing you at another event soon. Regards, Rob.
Good dating event to meet singles in person
Good dating event to meet other singles in person. There is an age range which helps find someone of a more similar age. The event was at Forge Bar which is a nice cocktail bar in central London. Well organised by Rob who is a friendly and helpful host.
23 januari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thanks for the review Tom! I am pleased to hear you found our event well organised. Forge bar is a great venue for Speed Dating and one of our most popular venues. Regards, Rob.
Good experience
Rob was a fantastic host! Lovely to connect with people had a lovely time. The location is great making the experience wonderful.
24 januari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thank you for your positive review about our recent Speed Dating event. I am so pleased to hear you had a lovely time :) Regards, Rob.
Very well organised speed dating night…
Very well organised speed dating night at The Forge. Rob was an approachable, caring host and also responds to my every request via email. Lots of us felt that the dates could be longer than 3.5 minutes but that’s my only qualm!
16 januari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thank you very much for taking the time to leave a review about our recent Speed Dating event at Forge bar. I am so pleased you had a positive experience. Regards, Rob.
Great fun, highly recommend.
Really fun event with like minded people. No pressure or hassle and just enough time with each date to tweak your interest or not having to worry about running out of chat. Felt quite natural and kind. I’d definitely do it again.
16 januari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thanks for your kind words :) I am pleased you enjoyed our recent Speed Dating event. I look forward to seeing you at another event in the near future. Regards, Rob.
DateInADash was my first ever speed…
DateInADash was my first ever speed dating experience and I enjoyed it very much.
I did not really date after my divorce, so the evening provided a delightful opportunity to dress up and meet nice gentlemen. I could tell by the way people at nearby tables were happily chatting that they, too, were also having a good time.
I look forward to more of these enjoyable events in the future.
9 januari 2026
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
Thank you for such a wonderful review of your first Speed Dating experience with DateinaDash! I am thrilled you had a such an enjoyable time and hope that you come back to an event in the future. Regards, Rob.
Event cancelled just hours before
I purchased tickets for this event, but it was cancelled and my refund requests were not honoured. When I contacted the organisers via email, the responses were unprofessional and dismissive. On the day of the event, attendees at the venue confirmed that the event did not take place, and there was no staff present to manage the situation. Eventbrite was unable to resolve the issue. I cannot recommend this company based on my experience.
1 mars 2025
Omdöme utan inbjudan
Svar från DateinaDash - Speed Dating Reviews
We’re very sorry to hear about your experience and apologise for any frustration caused by the cancelled event. We take all concerns seriously and want to resolve this, but we don’t have your details on file to investigate this specific case.
If you can provide your name and booking information, we’ll be able to look into this and ensure any outstanding issues, including refunds, are addressed promptly. Thank you for your patience.
Regards, Rob.
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