Dashnova Omdömen 

Funktioniert wie beschrieben, ich bin sehr zufrieden mit meinem Kauf.

Ich hatte anfangs Probleme (was eindeutig mein Fehler war) aber der Support war jederzeit über WhatsApp erreichbar und hat mir letztendlich hervorragend geholfen.
Vielen Dank!

imho the email reply were qucik but an bit long

Ein längerer Versand (3 Tage mehr), aber das Dashnova-Team hat uns einen Rabatt für unsere nächste Bestellung gegeben, das ist gut. Das Gerät funktioniert wie angekündigt. 5/5

Die Android Box funktioniert einwandfrei! Ohne Probleme.👏🏽

top ervaring
kom netjes aan het doet wat het beschrijft
ik ben er heel blij mee
en zo tevreden dat ik er nog twee besteld heb
Aibox Go

Het werkt perfect. En ze helpen direct als je vragen heb. Ben zeer te vreden👍👍

I cannot provide a written statement saying that Porsche officially confirmed that Dashnova caused the damage, because I would only make that statement if Porsche had explicitly documented it.

What I can state, based on my actual experience, is that the problem with my factory CarPlay/infotainment system occurred after using the Dashnova device. I then had to take my Porsche to an official Porsche service center, where I paid €800 to have the original factory CarPlay functionality restored.

I am therefore not claiming something that I cannot prove. I am describing the sequence of events and the costs I personally incurred.

The fact that more than 3,000 customers use your product, including Porsche drivers, does not establish that there was no compatibility or software issue in my particular vehicle. Every individual case can be different.

If you have technical evidence showing that the Dashnova device could not possibly have caused or contributed to the issue I experienced, I am willing to review it. I would prefer to resolve this based on technical facts rather than on the number of customers using the product.

I understand your position, but I strongly disagree with the way you are characterizing the situation.

I am not claiming that your device physically damaged my Porsche hardware. My point is that after installing and using your device, my factory CarPlay stopped functioning properly, and I subsequently had to take the vehicle to Porsche to have the original CarPlay functionality restored. I paid €800 for this intervention.

Whether the issue was caused directly by the Dashnova device, its software, or an incompatibility with the Porsche infotainment system is something that can be technically investigated. However, simply stating that it is “impossible” because the device connects through CarPlay does not prove that there was no software or compatibility issue.

Regarding my communication with your technician: I was frustrated because I had paid for a product that was supposed to work with my vehicle and instead ended up with a problem that required an €800 intervention. I acknowledge that I may have expressed that frustration strongly, but that does not change the issue I experienced.

I am not interested in a personal argument or in slandering your company. I am sharing my genuine experience as a customer. If you believe my review contains factual inaccuracies, you are welcome to provide technical evidence explaining exactly why the Dashnova device could not have caused or contributed to the issue I experienced.

I am happy to keep this discussion factual and professional.

Stay away from this product

Extremely disappointing experience with Dashnova.

The device caused problems with the original CarPlay system in my Porsche. I eventually had to take the car to Porsche, where I had to pay €800 to have the original CarPlay system restored to its factory settings.

What makes the experience even worse is how Dashnova handled the situation afterwards. They promised to help me resolve the issue, but then I heard nothing for two weeks. I eventually had to contact them myself and ask when the promised support was actually going to happen. Their response was simply that they were having “problems at the office.” Honestly, that is not an acceptable way to treat a customer.

The device itself barely worked properly and, in my case, ended up causing more problems than it solved.

I am extremely disappointed with the product, the customer service and the lack of follow-up. I would strongly recommend staying away from this product, especially if you are planning to connect it to your original Porsche infotainment system.

In my case: a useless device, poor customer support, and €800 in additional costs at Porsche.

At first, I couldn't get the device to work on my Lync & Co 01, but after about fifteen minutes in a video call, going through everything, it was very professionally resolved.

From me, you get 5 stars

The excellent support from the helpdesk. Very trustworthy, patiënt and friendly to get everything working correctly.

Heb eerder een andere AI box gehad maar deze was veel makkelijker te installeren en werkte meteen goed. Makkelijk om apps toe te voegen. Enige nadeel is dat ik niet de split screen van mijn BMW kan gebruiken icm de Dash. Zit wel splitscreen modus op de dash maar daar kan ik mijn eigen navi niet op zetten. Verder prima apparaat en doet wat ie moet doen.

Produit fonctionnel, il faut bien penser à activer son partage de connexion du téléphone pour que cela fonctionne, mais très facile à installer et efficace, les longs trajets sont beaucoup plus agréable

Die installation war sehr einfach, ich musste einen anderen usb-anschluss verwenden, da der erste nicht mit carplay funktioniert. Funktionert super in meinem S8, Danke James!

Werkt perfect in mijn auto! Had op start problemen maar ik werd goed geholpen om het op te lossen.

Heb het apparaat in de auto aangesloten. Zoals gezegd werkte alles. Wel raar dat ik geen android auto kreeg maar Apple. Na 3 dagen herkent de auto de nova niet meer. Blijft maar laden. Ook spotify blijft zeggen vanaf dag 1: kan niet inloggen. Vervolgens andere usb gebruikt :Daar starte hij weer op. Helaas nu ook na enkele dagen herkent de audi S7 2020 hem niet meer. Ook een erg lange bezorgtijd zorgt voor deze 2 ster. Ik zal hem resetten en nog eens proberen.

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