Daraz Bangladesh Omdömen 

Not bad for local purchasing, Daraz store is good.

Bad Experience. I don't have my expectation products. Also, I am facing lot's of issues. I think they must focus on it.

What a complete and utter joke of a returning process! These incompetent fools have the nerve to send out their shoddy products right to your doorstep, but when it inevitably turns out to be a defective piece of garbage, they make you trek all the way to their store just to drop it off, and demand that you have the original packaging to boot! Are you kidding me?! What kind of absurdity is this?! It's plain to see that their primary objective is to deter people from bothering with the hassle of returning their worthless merchandise. Pathetic and despicable!

Delivery charges so much high and the collection point is not available in every where

#my IP bksssh add

Needs more development

This app size is very big. Very slow app

Daraz is really great, I've been ordering a lot of products from it for the past 4 years, haven't faced any primal issue yet. Their service is better than the other e-commerce webs in our country. Though the only annoying thing is that they continuously send notifications or promotions and try seducing people for buying new products. But it's business strategy so It's okay. And for the other issue, even though It's not daraz's fault but a lot of products are too lower quality compared to what is shown on the commercial. However a lot of deals are reasonable and same rare stuffs are also available. But they really should develop the returning process.

different agent says different and gives false hopes

Very bad returning process. When you order something they will ship the product to your door. But when product is faulty and you meed to return the item you need to go to their store to drop it and also you need the packaging. Why on earth i will take those hustle. There main intention is people like is will not go for hustle and eventually will not return the item.

Very poor delivery system they have Nowadays, Specially E-Courier BD. Few days ago i Ordered a product from daraz, Without delivery my products they told me my products has been delivered

Hi hhhhhh hhhhhhhh

𝐓𝐡𝐢𝐬 𝐅𝐑𝐀𝐔𝐃𝐔𝐋𝐄𝐍𝐓 𝐞-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦, 𝐃𝐚𝐫𝐚𝐳 𝐁𝐚𝐧𝐠𝐥𝐚𝐝𝐞𝐬𝐡, 𝐨𝐰𝐧𝐞𝐝 𝐛𝐲 𝐀𝐥𝐢𝐁𝐚𝐛𝐚, 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐞𝐝 𝐥𝐨𝐜𝐚𝐥𝐥𝐲 𝐛𝐲 𝐤𝐥𝐞𝐩𝐭𝐨𝐜𝐫𝐚𝐜𝐲 𝐠𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭 𝐨𝐟 𝐀𝐰𝐚𝐦𝐢 𝐋𝐞𝐚𝐠𝐮𝐞 𝐦𝐞𝐦𝐛𝐞𝐫𝐬, 𝐡𝐚𝐬 𝐭𝐨 𝐛𝐞 𝐦𝐚𝐬𝐭𝐞𝐫 𝐨𝐟 𝐚𝐥𝐥 𝐝𝐞𝐜𝐞𝐢𝐯𝐢𝐧𝐠. 𝐌𝐨𝐬𝐭 𝐬𝐞𝐥𝐥𝐞𝐫𝐬 𝐨𝐧 𝐭𝐡𝐞𝐢𝐫 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐚𝐫𝐞 𝐝𝐢𝐬𝐡𝐨𝐧𝐞𝐬𝐭 𝐢𝐧 𝐬𝐮𝐩𝐩𝐥𝐲𝐢𝐧𝐠 𝐅𝐀𝐊𝐄, 𝐈𝐍𝐅𝐄𝐑𝐈𝐎𝐑, 𝐃𝐄𝐅𝐄𝐂𝐓𝐈𝐕𝐄, 𝐈𝐍𝐂𝐎𝐌𝐏𝐋𝐄𝐓𝐄 𝐨𝐫 𝐏𝐑𝐄𝐕𝐈𝐎𝐔𝐒𝐋𝐘 𝐔𝐒𝐄𝐃 𝐦𝐞𝐫𝐜𝐡𝐚𝐧𝐝𝐢𝐬𝐞.
𝐃𝐚𝐫𝐚𝐳 𝐁𝐃 𝐦𝐚𝐤𝐞𝐬 𝐧𝐨 𝐞𝐟𝐟𝐨𝐫𝐭 𝐭𝐨 𝐞𝐥𝐢𝐦𝐢𝐧𝐚𝐭𝐞 𝐭𝐡𝐞𝐬𝐞 𝐟𝐫𝐚𝐮𝐝 𝐬𝐞𝐥𝐥𝐞𝐫𝐬, 𝐨𝐟𝐟 𝐭𝐡𝐞𝐢𝐫 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦. 𝐈𝐧𝐬𝐭𝐞𝐚𝐝 𝐦𝐚𝐤𝐞 𝐚𝐭𝐭𝐞𝐦𝐩𝐭𝐬 𝐭𝐨 𝐍𝐎𝐓 𝐆𝐈𝐕𝐄 "𝐅𝐔𝐋𝐋" 𝐑𝐄𝐅𝐔𝐍𝐃𝐒. 𝐓𝐡𝐞𝐲 𝐖𝐈𝐓𝐇𝐇𝐄𝐋𝐃 𝐚 𝐛𝐢𝐠 𝐚𝐦𝐨𝐮𝐧𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐓𝐎𝐓𝐀𝐋 𝐑𝐄𝐅𝐔𝐍𝐃𝐒 (𝐬𝐡𝐨𝐮𝐥𝐝 𝐨𝐧𝐞 𝐠𝐞𝐭 𝐥𝐮𝐜𝐤𝐲 𝐢𝐧 𝐠𝐞𝐭𝐭𝐢𝐧𝐠 𝐫𝐞𝐟𝐮𝐧𝐝), 𝐚𝐬 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐅𝐞𝐞 𝐚𝐧𝐝 𝐨𝐭𝐡𝐞𝐫𝐬, 𝐞𝐯𝐞𝐧 𝐢𝐭'𝐬 𝐭𝐡𝐞𝐢𝐫 𝐟𝐚𝐮𝐥𝐭𝐬 (𝐭𝐨𝐭𝐚𝐥𝐥𝐲). 𝐓𝐡𝐞𝐢𝐫 5𝐝𝐢𝐠𝐢𝐭 (𝐬𝐡𝐨𝐫𝐭 𝐜𝐨𝐝𝐞) 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐂𝐚𝐫𝐞 𝐧𝐮𝐦𝐛𝐞𝐫 𝐜𝐨𝐬𝐭 3 𝐭𝐨 10 𝐭𝐢𝐦𝐞𝐬 𝐭𝐡𝐞 𝐚𝐯𝐞𝐫𝐚𝐠𝐞 𝐩𝐡𝐨𝐧𝐞 𝐜𝐚𝐥𝐥𝐬 𝐩𝐞𝐫 𝐦𝐢𝐧𝐮𝐭𝐞. 𝐓𝐡𝐞𝐲 𝐰𝐢𝐥𝐥 𝐩𝐮𝐭 𝐲𝐨𝐮 𝐨𝐧 𝐡𝐨𝐥𝐝 𝐟𝐨𝐫 𝐚𝐬 𝐥𝐨𝐧𝐠 𝐲𝐨𝐮𝐫 𝐦𝐢𝐧𝐮𝐭𝐞𝐬 𝐝𝐫𝐚𝐢𝐧𝐬 𝐨𝐮𝐭, 𝐚𝐧𝐝 𝐞𝐧𝐝𝐬 𝐮𝐩 𝐂𝐀𝐋𝐋 𝐓𝐄𝐑𝐌𝐈𝐍𝐀𝐓𝐄𝐃. 𝐍𝐨𝐰, 𝐛𝐚𝐜𝐤 𝐭𝐨 𝐒𝐪𝐮𝐚𝐫𝐞 𝐎𝐧𝐞. 𝐓𝐡𝐞𝐲 𝐃𝐎 𝐍𝐎𝐓 𝐩𝐮𝐛𝐥𝐢𝐬𝐡 𝐫𝐞𝐠𝐮𝐥𝐚𝐫 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑𝐒, 𝐦𝐮𝐜𝐡 𝐥𝐞𝐬𝐬 𝐩𝐫𝐨𝐯𝐢𝐝𝐢𝐧𝐠 𝐓𝐎𝐋𝐋-𝐅𝐑𝐄𝐄 𝐧𝐮𝐦𝐛𝐞𝐫𝐬, 𝐚𝐬 𝐭𝐡𝐞𝐲 𝐝𝐨 𝐢𝐧 𝐦𝐨𝐬𝐭 𝐦𝐨𝐝𝐞𝐫𝐧 𝐚𝐧𝐝 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐝 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬.
𝐓𝐡𝐞𝐢𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐢𝐬 𝐚𝐥𝐬𝐨 𝐢𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠. 𝐓𝐡𝐞𝐲 𝐰𝐢𝐥𝐥 𝐦𝐚𝐤𝐞 𝐭𝐡𝐞𝐢𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐟𝐞𝐞𝐥 𝐠𝐮𝐢𝐥𝐭𝐲, 𝐢𝐧𝐬𝐭𝐞𝐚𝐝 𝐨𝐟 𝐚𝐝𝐦𝐢𝐭𝐭𝐢𝐧𝐠 𝐭𝐡𝐞𝐢𝐫 𝐨𝐰𝐧 𝐟𝐚𝐮𝐥𝐭𝐬 𝐚𝐧𝐝 𝐦𝐚𝐤𝐞 𝐚𝐩𝐨𝐥𝐨𝐠𝐢𝐞𝐬.
𝐈 𝐬𝐭𝐫𝐨𝐧𝐠𝐥𝐲 𝐫𝐞𝐪𝐮𝐞𝐬𝐭 𝐂𝐎𝐍𝐒𝐔𝐌𝐄𝐑𝐒 𝐭𝐨 𝐚𝐯𝐨𝐢𝐝 𝐝𝐨𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐰𝐢𝐭𝐡 𝐭𝐡𝐢𝐬 𝐟𝐫𝐚𝐮𝐝𝐮𝐥𝐞𝐧𝐭 𝐃𝐀𝐑𝐀𝐙 𝐁𝐃, 𝐞𝐯𝐞𝐧 𝐛𝐞𝐭𝐭𝐞𝐫 𝐁𝐎𝐘𝐂𝐎𝐓𝐓𝐈𝐍𝐆 𝐭𝐡𝐞𝐦 𝐟𝐨𝐫 𝐥𝐢𝐟𝐞.

My dad ordered printer ink and delivery came at the right time. When we opened the package, the cartridges were leaking. We were so disappointed that we wanted to return it to them. They did not take it back because the package was opened.
Like first of all the leaked the thing we bought and now not return our money?

J'ai acheté une licence logiciel sur ce site, le fournisseur m'a envoyé un mail avec un lien fictif (qui ne fonctionne pas).
J'ai tenté en vain de contacter le service client mais je n'avais jamais de retour.
J'ai ensuite demandé à me faire rembourser, mais Daraz a cloturé (2 fois) ma demande sous prétexte que je n'étais pas joignable...
Finalement, après avoir écrit un avis défavorable sur le fournisseur, j'ai reçu un nouvel email (5 jours plus tard) avec ma clé de licence.

Good Customer Service, easy to order with the app.

Good but not best ☺️. I use this app 2 years. Product is good better sometime product problem.
.

The customer care service is very helpful as well as there employees... Thank you very much for your kind reply information and ensuring the customer with the process...

Daraz has provided me with mixed experiences. they have some amazing stuff at very reasonable prices.

I have not been too disappointed with the low end products available at Daraz upon ordering but it would be wiser to think before purchasing expensive items on Daraz. Considering the demand there is a lot of scope for improvement in terms of customer service and meeting product expectations.

The best online shopping experience for me. Price are so reasonable. Service is not bad. Courier method is well. They need to improve the system to check quality of their vendor's products.