Jeanine was punctual; she arrived at the right time. She was very polite, a hard worker focused on deep cleaning in the cupboards; it was brilliant. I never complained. She also did a deep clean and r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I cannot recommend this company enough. The service feels very personal and they are very accommodating, professional and thorough. My specific cleaner Clare is absolutely brilliant and is very accomm... Se mer
Joyce, our, cleaner, was very thorough and efficient. She even managed to get marks off our glass partition in the shower that I had been unable move.
The process of registering and booking a cleaner was thorough but straightforward. Our cleaner came on time, asked what our priorities were, did a good clean of the whole house and did more than her a... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
Station Garage, Hop Pocket Lane, TN12 6DQ, Tonbridge, Storbritannien
- 0203 137 2355
- hello@daisymaid.cleaning
- daisymaid.cleaning
4,6
Utmärkt
65 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good communication
Very good communication - accurate accounting and good service
29 juli 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thanks Lawrie. Clear communication and accurate billing should be a given, so we are glad that is how you have found it.
The Daisy Maid team
Excellent communication, great cleaning
Great communication from day one from area manager Stephanie, and Claudia is fantastic - a very thorough cleaner who takes great pride in her work.
21 juli 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thank you David. Stephanie will be pleased to see this, and Claudia certainly does take pride in her work. Much appreciated.
The Daisy Maid team
Unsatisfactory customer service.
Unfortunately I had a really bad experience with customer service. I was contacted an unnecessary and annoying amount of times with time changes, admin errors, forgetting the agreed times, number of hours, cleaner changes from the office, plus a few cleaners called me who I'd never met before and weren't even booked in to clean for me.
I was overcharged too.
One of my t shirts was ruined from ironing and not bought to my attention.
The clean itself was very good, but my experience of the organisation of the service and customer care when dealing with a complaint was not a nice experience.
I did eventually receive compensation but I won't be using them again.
22 juni 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thank you for this, and I am sorry. Repeated changes, admin errors and calls from cleaners who were not booked to attend add up to a poor experience, and being overcharged on top of that is not acceptable. I am glad the cleaning itself was good, but that does not make up for the rest.
I understand compensation was provided, though clearly the damage was already done. If you would be willing to talk it through, I would welcome the chance to understand where we went wrong. My email is redford@daisymaid.cleaning.
Redford, Director, Daisy Maid
Sparkling flat
Sarbjeet was punctual and polite and worked very hard to clean my flat. Particularly my hobbies room which had been neglected for sometime and was sparkling by the time Sarbjeet had finished.
Thank you Sarbjeet!
6 juli 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thanks Jan. A neglected hobbies room left sparkling is a proper result, and we will pass your thanks on to Sarbjeet.
The Daisy Maid team
I am extremely unhappy with the service…
I am extremely unhappy with the service I received yesterday. I have spent just under £100 with this company, not counting all the extra cleaning products I had to buy myself – and after they left, I still had to clean my whole house properly myself.
Liz was very rude, did not listen to a single thing I asked for, and the work was completely unsatisfactory. I am requesting a refund as soon as possible. As a parent of 3 young children, I cannot afford to waste money or be treated this way.
I will never be using this company again and have asked to be removed from their system entirely. Do not waste your time or money here.
14 juli 2026
Omdöme utan inbjudan
Svar från Daisy Maid
I am sorry this was your experience. Feeling unheard and then having to redo the work yourself is the opposite of what you were paying for, and I understand why you are upset.
I would like to look into the refund and the conduct you have described, but I cannot identify your account from this review. Please email redford@daisymaid.cleaning and I will pick it up personally. Your request to be removed from our system will be actioned either way.
Redford, Director, Daisy Maid
Great personal attention and efficiency
The personal attention, time and effort by the administrator at Daisy Maid was invaluable when I had a cleaning emergency. The cleaner who arrived at very short notice was punctual, efficient and a pleasure to have in my home. Daisy Maid have 400 vetted cleaners for one-off or regular visits. I am very pleased with the service they provide.
9 juli 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thank you Margaret. Cleaning emergencies are exactly when a service should prove itself, so we are really glad we could get someone good to you at short notice.
The Daisy Maid team
Our cleaner Kacey is very good
Our cleaner Kacey, and sometimes has Charon. with her, they are very nice, and do a good job
30 juni 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thanks Monica. Lovely to hear Kacey and Charon are doing a good job for you. We will pass this on to them both.
The Daisy Maid team
Daisy Maid - Marianna
Marianna has been cleaning our house for several years and always does a first class job. We are very lucky to have her.
22 juni 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thank you Jenny. Several years of first class work speaks for itself, and we feel lucky to have Marianna too. We will make sure she sees this.
The Daisy Maid team
Extremely professional clean
The diligence and professionalism were second to none as was the respect shown for the property. The clean process itself was thorough, and the results achieved were commendable. Thoroughly recommended
3 juni 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thank you Nick. Respect for the property matters as much as the results, so it is good to hear both were there. Much appreciated.
The Daisy Maid team
Lauren went above and beyond
Lauren went above and beyond. She was thorough and respectful. A joy to work with.
9 juni 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thanks Caryn. Thorough and respectful is exactly what we want to hear, and Lauren will be delighted with this.
The Daisy Maid team
excellent service
The lady that Daisy Maid sent was so nice and really cared about her work. An excellent clean from a very nice person
27 april 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thank you Anne. Someone who genuinely cares about their work makes all the difference, and we are glad that came through. We will pass your kind words on.
The Daisy Maid team
June is a great cleaner and does my…
June is a great cleaner and does my ironing. I love her work.
3 mars 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thanks very much for this. June will be delighted to hear it, and we are glad she has the ironing covered for you too.
The Daisy Maid team
Avoid at all cost!
Avoid at all cost!
Clients are lovely
Was a cleaner - I was treated poorly!
Some staff let the company down, they don’t remember who works or who they send out then blame you for someone else’s mistakes
They are unprofessional and rude especially Liz
If you want poor quality work and poor customer service!
They told me they would do the references but I found out from referee there was no approach by them !
I’m an experienced housekeeper with versatile experience in domestic/commercial cleaning. I did the job well,
However they treat all
Staff poorly so can’t keep them !
23 januari 2026
Omdöme utan inbjudan
Svar från Daisy Maid
Thank you for raising this. Reviews from people who have worked with us matter as much as those from clients, and what you have described is not the standard we want to set.
I am not going to discuss an individual's circumstances in a public reply, but I would like to look into it properly, particularly the point about references not being taken up, which is something we should be able to evidence either way. Please email me at redford@daisymaid.cleaning marked for my attention and I will look into it personally.
Redford, Director, Daisy Maid
I have had 2 lovely ladies to clean for…
I have had 2 lovely ladies to clean for me Claire and Sarah .
They were professional caring and attention to detail excellent .I cannot praise them enough as they left my home sparkling .I would highly recommend them .They are a credit to the company
28 augusti 2025
Omdöme utan inbjudan
Svar från Daisy Maid
What a lovely review, thank you Caroline. Claire and Sarah will both be really pleased to see this, and we agree they are a credit to us. Thank you for the recommendation.
The Daisy Maid team
Fast, thorough and friendly
Chloe came at short notice last week and provided an excellent first class clean. Fast, thorough and friendly.
Thanks
20 juni 2025
Omdöme utan inbjudan
Svar från Daisy Maid
Thanks Justin. Short notice bookings are where we most want to come good, so it is great that Chloe delivered. We will pass this on to her.
The Daisy Maid team
Ladies - thank you
The housekeeping ladies do a great job.
Staff at base are supportive.
27 maj 2025
Omdöme utan inbjudan
Svar från Daisy Maid
Thank you. Good to hear that both the housekeeping and the support from the office are working well for you. Much appreciated.
The Daisy Maid team
Excellent clean Tunbridge Wells
Excellent clean. Reliable and friendly cleaning in Tunbridge Wells - I love coming home to a clean house!
20 november 2024
Omdöme utan inbjudan
Svar från Daisy Maid
Thanks Harriet. Coming home to a clean house is exactly the point, and we are glad we can be reliable about it.
The Daisy Maid team
Reliable, friendly and thorough!
Such a thorough clean and so friendly. Always reliable and on time
11 november 2024
Omdöme utan inbjudan
Svar från Daisy Maid
Thank you Ellie. Turning up on time every time matters just as much as the clean itself, so this is great to hear.
The Daisy Maid team
Spotless - great service
Thank you so much for a wonderful clean! Really paid attention to detail and very friendly :) makes such a difference!
Tonbridge based and can fully recommend - very reliable.
15 november 2024
Omdöme utan inbjudan
Svar från Daisy Maid
Thanks Oliver, this is lovely to read. Attention to detail is what we push for, and we are really glad it makes a difference for you. Thank you for the recommendation.
The Daisy Maid team
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