Daewoo Electricals Omdömen 

463
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am really pleased with my toaster and kettle. They were delivered within a couple of days for no fee!! The delivery updates were plentiful and the parcel was well packaged so everything was in perfe... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Brilliant customer service received. Had extended the warranty to the 3 years given by Daewoo not really believing that it would be honored. Air fryer developed a fault recently and over a year old... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My first product from Daewoo, very impressed so far. Complete glass body which minimises plastics and works fantastically well.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I am absolutely discussed with daewoo customer service emails. I have emailed them 3 times from the end of may to the end of June, as none of my emails are being answered. Although you get a generic e... Se mer

Företaget har svarat

Företagsinformation

  1. Vitvaror och hushållsapparater

Skrivet av företaget

We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

463 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 78 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(463)

152 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Uneconomical with the Truth.

Further to your reply to my review. You stated that Extended Warranty can only be done by EMail or Post. I told you I sent the EW back and it must have got lost in the Post. As a Company you now also lie about how your EW Works. People think again about buying from this untrustworthy Company. This is how this Company treats Pensioner's. I PROVIDED YOU WITH PROOF OF PURCHASE SO PLEASE HONOUR YOUR PROMISE.

1 september 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

We have done a full manual check of all warranties from the purchase date and an additional 4 weeks prior / after this date but unable to locate any correspondance.
Please note no warranty card is required to register the product as one is not supplied we simply need the proof of purchase and your address / email address ?
We offer a free extended Guarantee which is in addition to your statutory rights however this is down to each individual customer on whether they decide to take this out as to the terms provided in the instruction manual that came with the appliance and on the artwork.
Kind Regards
Customer Services

Betygsatt 1 av 5 stjärnor

Arrived broken.

Arrived broken.
Bought this for my 96 yr old mother. When I went over to unpack and install I found that one of the knobs is broken.

29 augusti 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include your Daewoo electricals order number as we are unable to locate an order under your name - Many Thanks

Betygsatt 5 av 5 stjärnor

great chioces

There was a fair bit of choice available and also payment options to suite everyone's budget which to be honest was actually an added bonus. The items came sooner than expected too so was well impressed and will definitely shop again with Daewoo
Electrical

14 augusti 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 5 av 5 stjärnor

Replacement air fryer

Ordered on line after our old air fryer oven died, I think we worked it to death! Bought the same again, it arrived before estimated delivery time, a bonus, excellent price.

10 augusti 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 2 av 5 stjärnor

Short-lived kettle

I bought a Daewoo stainless steel kettle (model SDA1167) around a year ago and was initially delighted with it – fast-boiling, easy to fill and comfortable to pour from. A couple of weeks ago, though, it became apparent that one side of the hinge attaching the pop-up lid had failed. It's still usable (just) but now very awkward to open and close.
It had never been dropped or strained. The thin plastic strut on one side has just let go with no provocation. There really can be no excuse for this – it can only be the result of poor design and/or materials.
I would have taken it back to the retailer (which I'm pretty sure was Robert Dyas in Bromley) but I can find no trace of my receipt or any other proof of purchase. I guess I'll just have to put it down to experience and avoid the brand in future…
[EDIT] NB The kettle was bought shortly after the chaos of a house move. I may well have registered it under the maker's warranty scheme but any record of this has also been mislaid.
Since posting this review I have replaced the defective Daiwoo item with a Bosch product, with which I am so far entirely satisfied…

25 augusti 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

We offer a free extended Guarantee which is in addition to your statutory rights however this is down to each individual customer on whether they decide to take this out as to the terms provided in the instruction manual that came with the appliance and on the artwork.
Kind Regards
Customer Services

Betygsatt 5 av 5 stjärnor

good quality

We have had a Daewoo Airfryer before and were really pleased so it made perfect sense to replace it with another Daewoo model. The design is sleek and the settings are intuitive and easy to use with the touch buttons. It is robust and well made. This model actually was less than our previous model and has more features.

25 augusti 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery, excellent product

9 augusti 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 5 av 5 stjärnor

Great product and service

This is a second purchase of this item as we liked the first one so much. The price is good and ordering is easy. Commiunication from the seller is great and delivery was very fast. The item was well packaged and delivered in perfect condition. A good all round experience.

26 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 5 av 5 stjärnor

The web site was clear

The web site was clear, sharp & responsive, made shopping very easy.no pop ups or scrolling back to delay & confuse you.

23 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 1 av 5 stjärnor

Poor customer service.

Had a cordless vacuum FLR00010 which lasted just on 12 months. Called Daewoo for support and check warranty. They told me it was out of warranty but then asked if I registered it within 28 days. I said no why? They told me if I had it would have had a 3 year warranty. I said thanks for that and would it not be a good idea to tell customers at point of sale. What a sham.
Support agent not very sympathetic.
Also issue is the battery and guess what, you can not get a replacement.
With that I have had to buy another cordless vacuum and I am sure you can guess I have not bought another Daewoo pile of rubbish.
Be warned, don't do a Daewoo
No wonder they don't make cars anymore.

18 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

We offer a free extended Guarantee which is in addition to your statutory rights however this is down to each individual customer on whether they decide to take this out as to the terms provided in the instruction manual that came with the appliance and on the artwork.
Kind Regards
Customer Services

Betygsatt 5 av 5 stjärnor

Can not fault Customer service excellent in every way.

Can not fault Customer service immediate solution provided clear advice as what to do. Expedient replacement excellent service wish all companies had the same policy.

28 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 5 av 5 stjärnor

As described

As described. Quick delivery.

16 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 5 av 5 stjärnor

Had daewoo appliances for years

Had daewoo appliances for years, long lasting and robust, when it was eventually time to renew the obvious choice was daewoo again so yes I'm a returning customer

9 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 1 av 5 stjärnor

Daewoo Wi-fi plugs - Not so Smart!

I bought a pack of 3 Daewoo Wi-fi "smart" plugs: not so smart!
They were easy to set up with the SmartHome App and appeared to work as expected. I had such high hopes that I used one to let me re-set my TV recorder without fighting to get to the plug. Unfortunately this one randomly switched off in the middle of the BBC News so I set it aside. Next to go was the one I used for a standard lamp with a fiddly switch. This one switched itself off later in the evening without my intervention so I left it overnight.
Lo! 7.00 a.m. and it switched the light on, (suspiciously at the same time as my air-con). Both the faulty units were plugged-in within 3m of my wi-fi router (same room) so they had a good signal. Thank God I didn't use them for anything vital. I haven't tried the third one as they're going back to the retailer as a pack. N.B.:
I've replaced these with Aldi's 'Status' plugs and have had no such problems with any of them.
Ignore Daewoo's reply below - just more lies and prevarication since after another month they have failed to contact me.

17 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for your review and we are sorry to hear that you were experiencing an issue with this item.
Can you please send us a message with your Daewoo Electrials order number and we will be happy to send you out a replacement!
Kind Regards
Customer Services

Betygsatt 5 av 5 stjärnor

Excellent customer service

My 14 month old kettles switch stopped working. I contracted the Customer Service under the warranty guarantee. They came back to me within 1 day, asked for a video of the problem. Next day they arranged for a replacement kettle to be sent out. From first contact to receiving replacement, 4 days! Customer service was excellent, communications prompt, friendly and professional. Whilst I was disapointed the kettle had issues after just 14 months, the customer service was so good, it wouldnt put me off buying Daewoo again as I would feel confident if there was an issue they would be able to sort it.

9 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 1 av 5 stjärnor

I had high hopes for the Daewoo 4L…

I had high hopes for the Daewoo 4L portable air cooler but these have been dashed.
There is little to no difference when the cooler setting is switched on, the air outlet looks larger but it’s just a thin strip behind the grill so you have to sit on top of it for relief. It’s also noisy…so disappointed.

28 juni 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for your review and we are sorry to hear that you were experiencing an issue with this item.
Can you please send us a message with your Daewoo Electrials order number and we will be happy to send you out a replacement!
Kind Regards
Customer Services

Betygsatt 5 av 5 stjärnor

So far so good

So far so good.

10 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Betygsatt 1 av 5 stjärnor

Not bothered

Asked me to review my item ive not even received my item it was ordered on the 30th June the tracking just says the same thing they won't even contact dpd for me shame I could do with my air con right now

10 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Dear Customer
We are sorry to hear that your have not recieved your order, we have sent you an email to see how you wish to proceed ?
Please let us know how you wish to proceed
Once again please accept our sincere apoligies
Kind Regards
Customer Services

Betygsatt 5 av 5 stjärnor

Excellent product

Excellent product
Great service 100 percent

2 juli 2025
Omdöme utan inbjudan
Logotyp för Daewoo Electricals

Svar från Daewoo Electricals

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

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