Daewoo Electricals Omdömen 

I contacted customer service to register the warranty for my air fryer and was told I couldn't because it hadn't been registered within 28 days of purchase.

I explained that I wasn't trying to make a warranty claim due to a fault—I simply hadn't got around to registering it sooner. I also pointed out that the 28-day registration requirement isn't clearly stated on the product packaging and only appears in the manual. Despite this, I was told an exception couldn't be made.

I found this disappointing, as warranty registration requirements should be made as clear as possible before purchase. The experience has left me with less confidence in the brand, which is unfortunate as a warranty is intended to provide customers with reassurance.

Speedily delivery of the item.
Good explanation and photographs of the halogen oven.

I am really pleased with my toaster and kettle. They were delivered within a couple of days for no fee!! The delivery updates were plentiful and the parcel was well packaged so everything was in perfect condition. Highly recommend.

My first product from Daewoo, very impressed so far. Complete glass body which minimises plastics and works fantastically well.

Came to them with an issue about a part replacement and they authorised it with no fuss, highly recommend this business and a big thank you to the team!

Cooling fan ordered and delivered very quickly. Thankfully a big help keeping dogs (and me 🙂) a bit cooler in the heatwave.

Fab service.. will buy from here again

Easy to order arrived well packaged within 2 days thanks

Customer services were contacted in response to identification of an accessory being absent from the packaging related to a recently purchased Daewoo product via Amazon. Customer services were swift to respond to my initial email describing the issue, and provided precise guidance for further information requirements in efforts to work towards a solution. A pragmatic (and the preferred) resolve was identified with 48hrs of initial email, resulting in the dispatch of the missing accessory. This experience was nothing short of first class customer service for the Daewoo CS team, for which I am extremely grateful.

I am absolutely discussed with daewoo customer service emails. I have emailed them 3 times from the end of may to the end of June, as none of my emails are being answered. Although you get a generic email saying they will contact you within 48hrs. I will never buy a daewoo product again if this is the way they treat customers.

Very pleased with my dehumidifier.
It is so easy to use and monitor the air quality.
Keeps my home very comfortable in heat and works really well as a sort of air conditioner with a fan going as well.

The fast response the smooth, efficient and quick delivery.
Very pleased with the product and the ease of use for a partially sighted elderly person.

I bought the 4"mini fan for a holiday. The fan is great but the cord is ridiculously short and will not reach most standard plugs to allow the fan to sit safely while recharging. I had to use my mobile cord. Either make it longer or don't bother

Brilliant service from Daewoo we cannot fault it!, very easy to use and navigate website, very easy to place order and pay using online secure payments plus order came well package with excellent speedy delivery, thanks

Good price, quick service, very pleased.
Thank you.

Brilliant customer service received. Had extended the warranty to the 3 years given by Daewoo not really believing that it would be honored.
Air fryer developed a fault recently and over a year old so unable to return to store. Contacted customer service and within a few hours replacement has been sent out.
Cannot fault the service received at all and would definitely recommend their goods to others!

The items I ordered (two single standalone induction hobs) arrived in reasonable time.

However the instruction booklet which accompanied the items was very poor. Further, when I asked a question which was not addressed in the booklet, of Daewoo it was not answered, not even acknowledged.

The induction hobs are fine (at least so far) and, as I need slimline ones to fit a particular space, I decided to keep them. However I am still struggling somewhat to know the finer points of their use and I am still being annoyed by the constantly flashing display (about which I asked the question).

I won't be buying from Daewoo again.

I ordered this for my 91 year old Dad. Arrived quickly, although it did say next day delivery. I ordered on a Thursday, it arrive on the monday. Packaged well, easy to put together and has been a God send in the heat wave we've just had. My Dad is very happy with it.

In reply - on 26 and 27th May I emailed invoice and video, respectively, which do you need again? I've still not got your email sent to me today? The ref is WEB 108375, as daewoo have requested... I requested a refund for a faulty fan, as within 12 month guarantee period. They made several requests, for proof of fault etc., some duplicated, spread out over several weeks, but despite providing all necessary for refund they have not updated on my refund or any response at all for past 10 days.