I came to the D1Store in Bondi Junction with a Mavic pro 2 drone that was not behaving. The staff were very helpful and friendly and the machine was sent off for repair after which I ended up receivin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After a crash the gimbal was stuck. D1 replaced the mini 5 pro drone for an attractive price in a short time. I am very happy with their service. Shipping was fast and communication easy. I’m fully sa... Se mer
As a first time drone buyer I found some aspects confusing particularly in regards the Care activation. My query was answered quickly and comprensibly with action taken to resolve the issue. Screen du... Se mer
Bought a ex demo avata 2 from these guys .arrived quickly and in great condition, had to organise care refresh but was easy and communication was great from D1 store staff . Happy flying 🙂
Företagsinformation
Skrivet av företaget
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Kontaktuppgifter
421 VICTORIA STREET, 3056, BRUNSWICK, Australien
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
4,6
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 35 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5 Star satisfaction Service
The customer service is very co-operative and helpful. All the proses can be done online.
11 mars 2026
Omdöme utan inbjudan
Great service and fast delivery
Great service and fast delivery, purchase price also good.
Thankyou 🙂
6 mars 2026
Awesome Shopping Experience!
I recently reached out to D1 Store to purchase the DJI Osmo Mobile 8, and the experience was fantastic. The team was incredibly helpful, responsive, and professional throughout the process. They even price-matched an item I found online and assisted me in placing the order quickly and smoothly.
I’ve used DJI products before and absolutely love their quality, and the service from D1 Store makes the experience even better. The staff genuinely care about helping customers and making the buying process easy.
I always go back to shop at D1 Store because every interaction has been positive. Highly recommended — an awesome experience every time!
3 mars 2026
Trusted buying experience.
Ease of purchase was reassuring. Clear and concise information about products. Competitive pricing. Fast delivery. Quality products.
5 mars 2026
Great online experience with efficient and honest service!
Ordered my drones online and they were with me promptly, (about a week)even though I was a State away. Very efficient and reliable service supported all the way by emails and phone contact. Highly recommend their site.
5 mars 2026
Missing a battery in the DJI store
When I dropped my drone to fix at the DJI store, I handed in a battery and drone but they returned only drone. I asked them for the battery to return but they said they didn't get it. It ended up I didn't get the battery and ovbiously I lost the battery in the store.
5 mars 2026
Svar från D1 Store
Hi Miral,
Thank you for taking the time to share your experience — we're sorry to hear you're frustrated and we completely understand how upsetting it would be to feel like an item has gone missing.
We take all customer concerns seriously, so we investigated this on our end. Our intake records do not show a battery being logged in at drop-off, and there was battery was received when it went to repair as well.
As our process requires all items to be recorded at the time of drop-off. That said, we're happy to organise a discount for you on another battery to help get you a replacement!
Please do not hesitate to get in touch with our team once you're ready, show them this review and we are more than happy to assist you and turn your experience around!
Was always kept informed about my…
Was always kept informed about my purchase.
It arrived in the time specified and was well packaged.
5 mars 2026
I love more extra batteries
When I fly my drone I love how it doesn’t go flat in 20 minutes. With the extra batteries I can enjoy flying my drone on a day trip.
3 mars 2026
This product looks better than new
2 mars 2026
Best vacuum cleaner
The ROMO cleaned the floor very well, it can be controlled by the APP easily, low noise and maintenance.
2 mars 2026
Very friendly staff and helpful with…
Very friendly staff and helpful with information and suggestions
2 mars 2026
good customer service
Have a typo in the delivery address, emailed to customer service team asking for amendment. quickly solved
2 mars 2026
Delivery was delayed however customer…
Delivery was delayed however customer service was excellent in sorting it out very quickly and also called to confirm that it was to be delivered asap
25 februari 2026
Very helpfull and fast
25 februari 2026
Great communication and helped me with…
Great communication and helped me with every step of my issue with care program.
6 mars 2026
Omdöme utan inbjudan
It took over two months to receive my…
It took over two months to receive my order. I contacted them after 6 weeks as they still did not give an ETA. They wouldn't upgrade to the latest version even though it was in stock, but said "oh we can give you an open box one if you want". Why didn't they offer that in the first place! Then a month after that conversation they still hadn't posted it, so I contacted again and they had it in the post the next day. No compensation or anything thrown in for the hassle.
24 februari 2026
D1 store handles the warranty very…
D1 store handles the warranty very smoothly for us.
23 februari 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.