Cyrusher Omdömen 

Before finding the Cyrusher Kommoda 2.0s, my wife and I were riding a pair of Fiido C11 Pros, which were excellent bikes in their own right. We had even updated them with gravel tyres, but living in the New Forest, we found we needed something a bit more heavy-duty to tackle the uneven tracks comfortably.

That’s what led us to upgrade to the Kommodas, and the difference was clear right away. The beefier build, especially the fat wheels and tyres, provided the incredible stability we needed for forest riding. They are very strong, sturdy, and real head-Turners, people definitely look at them when you go past.

The only real issue we ran into was with the rear rack on the Kommoda 2.0. It's a beast of a heavy-duty rack, but it's so wide that you cannot find any third-party bags or child seats to fit it. I even ordered a child seat from Cyrusher after they assured me it would fit, but when it arrived, it still didn't fit the rack.

When I reached out to customer service to explain it didn't fit and that I needed to return it, they just told me to check the manual and then completely ghosted me after that, not great customer service.

Because we wanted a setup that could carry two children on one bike, we recently bought the Cyrusher Glider with the utility extension, which is actually replacing our expensive, premium Dutch Winther cargo bike.

The Glider is absolutely amazing, it's even more powerful than the Kommodas, has an incredibly smooth torque sensor, and it rides beautifully through the forest. My 4-year-old son absolutely loves it. Crucially, Cyrusher fixed the rack issue on the Glider; it’s smaller and perfectly fits a normal child seat, so we can actually use the seat we bought from Cyrusher and our other 3rd party one.

One thing to be aware of when buying from Cyrusher is the delivery gap. The bikes themselves arrive incredibly fast, around 3 to 4 days but the accessories take alot longer and you will probably have to chase them up.

Even with the poor customer experience, the Cyrusher bikes are amazing machines and incredible value for money. We now have three in our collection of electric bikes and love them. 100% recommend.

A Great Bike!
I can’t fault Cyrusher — I found the perfect bike for me! I got a £100 discount in the sale, then a further £80 off through a YouTuber review. Delivery was really quick too, around 10 days or less.
Overall, I’m extremely pleased with the bike. The build quality is excellent and hard to fault. I genuinely enjoy getting out and riding it — the more you ride, the better it gets! It just makes you want to go faster 😊… shame about the UK 🇬🇧 15 mph restrictions!
It’s an absolute beast of a bike — very well made, with fantastic battery life. So far, I’ve done 675 miles in just over 7 weeks, averaging around 18 miles per adventure, and there’s still stacks of battery life left. It’s an absolute pleasure to ride.
My only issue was having to change the seat, but that’s purely a personal comfort preference. Apart from that… ⭐⭐⭐⭐⭐

If it works it's a great bike, after a fall my bike does no longer turn on.
I tried to find a proper repair shop in Germany and the Netherlands. I also requested support from Crusher, no go! Watch the internet DIY tutorials and order components. So a very bad support for your bike if it stops working!

What you read in the comments with one star is the truth. The bike they send us came with the front break not working, the pedal faulty, the tyres faulty.

Is been more than a month now and they dont seem to want to resolve it. Honestly, if you have any issue with the bike the aftercare communication will be a nightmare. I feel sorry for myself and everyone else in the same position, Avoid Cyrusher.

De batterij van mijn nieuwe cyrusher Roam is na amper 200 km al stuk, de fiets is nog onder garantie maar de klantenservice wil niet helpen, koop een nieuwe zeggen ze, Voor mij nooit nog een cyrusher fiets!!!

Chinesendreck, Finger weg. Kein Service, keine Garantie. Wollen sich überall raus reden. Die Dinger taugen nichts. Ist nur defekt. Hält keine 100 km.

good customer service

Second bike I've bought from them - the team are very responsive to queries both before and after the sale (a rarity these days). Shipment was quick and exactly when they'd said it would, and the bike itself, Kommoda 3.0 is great.

Glenn from UK customer service was excellent,I’ll give him his due-but unfortunately he is overruled by the shoddy US and China Head Offices.

I purchased a Kommoda 3 e-bike and experienced multiple faults, including a failed rear shock absorber, repeated pedal strike, and brakes that overheat and bind which nearly resulted in an accident on the road.
It took months for the faulty pedal stems and shock to be replaced, and even the replacements were still inadequate.
There appears to be a major design flaw with this bike that poses a serious safety risk!

Reporting these issues to Cyrusher US/China was extremely frustrating. Requests have to be submitted to them by a "ticket" through the website,and they then email back.
Their email responses were slow.
Cyrusher US/China displayed a pedantic, obstructive attitude toward returns. They repeatedly tried to override UK consumer law with internal policies, insisting I pay for return shipping and packaging despite their statutory obligation to cover this.
Extremely disappointing head office customer service, especially given the serious safety issues involved.
I am still in dispute with them and looks like I may have to raise a Section 75 claim.

So after a long time planning on getting an electric bike I had several requirements from the bike as I have mobility issues that moderate effect my right leg. After looking at and trying 1 or 2 i found the roam, what a bike!
However firstly let me just say I have had several reasons to talk with customers services and I have found them( thanks for all your help glen) very friendly and helpful even calling me back to discuss a question that was not even his job!
Back to the bike, like I said I have tried a few different e-bike before getting mine, and let me tell you when you set off on the roam you really know exactly what you have paid for. I use it on the PAS 5 mode and well you don’t need a more power it’s like having a pro team rider pedalling for you. In fact I needed a thumb throttle for slow speed stuff and setting off because of my leg! So when you’re at speed the bike feels really solid and with the 165 mm rear air shock it’s comfortable enough to compare to a car, in other words you only really feel the big bumps otherwise it just eats up the road. It is well geared so when you are cruising the cadence sensor really comes in it’s own and you soon feel just like your riding a normal bicycle, however i will need some time to properly get used to the torque sensor works. You don’t feel the hills and it’s so good that you will feel the wind hit your body but never your legs it just brilliant to watch the power monitor adjust! Honestly if you’re over 50, a little bit broke like me and you’re considering getting a bike for whatever reason this one is a bit of a weapon.
This is easily the best bike I’ve ever owned I love it !

Kommoda 3.0
Just bought 2 , 1 for hubby and 1 for me.
The company is very helpful, contact first class, delivery was prompt, well packaged. Assembly was easy. A small problem, live chat with the very knowledgeable Glenn and sorted straight away.
The bikes themselves are all we imagined, comfy, stylish, robust. More than capable of tarmac, flat terrain, and off roading tracks. Really happy with them.

Battery started smoking whilst charging. Messaged them on eBay and a total waste of time. They wanted pictures of everything even though the battery had been disposed off.
Why would I keep a smoking battery in the house.

Oh dear ,another update ,just got an email from this disgusting Chinese company, after me sending emails, no news back from them and suddenly on new yrs eve I get a load of waffle saying my parcel is in the hands of royal mail now,4 weeks of waiting,this so called manager glen who denied they was Chinese has just sent me information about my package, he did say to me I would receive my package before 2025 and here we are new yrs eve and still waiting, I have posted several complaints but I stress ,this company is a shambles,they deny there Chinese, they don't have any compassion just lies,I am stressing to anyone who reads this please don't order from this dreadful Chinese company, this has been the worst experience I've had with any online company ,yes please be aware and read there 1 star reviews, they are truly a dreadful company

Contacted cyrusher and spoke to a very helpful and knowledgable man called Glen who extremely quickly solved the issue I had he was friendly and didn’t make me feel ignorant can’t thank him enough! Glen is a credit to cyrusher

Produktinformationen, gibt's nicht.
Von dem Xf800, wären keine Daten bezüglich Maße mehr einsehbar, weil sie das Fahrrad nicht mehr im Sortiment haben.
Überall nur ein Jahr Garantie, bei Himiway, gibt's auf alles einfach 2 Jahre.
Erster Motor nach 11,500km kaputt und dann kurz vor Ablauf der 2Jahre Garantie, neuen bekommen.

I ordered one of their ebikes from their eBay store whe I received a notification that the price had dropped by £200. They later that day sent me a message (1am in the morning) telling me that I would have to pay more or they would cancel the order, I had already paid at this point. There was a little back and forth but ultimately my order was cancelled I felt this was unprofessional and they really should have honoured my purchase as it was thier mistake. Than several days later I received a large mystery package, which I had no idea what it was I didn't know what to do with this and didn't have time to deal with it as I have a newborn, later that day again in the early hours of the morning I get a message through eBay saying they have sent me a bike in error now I have a giant package in my hall that I have to work with them to get collected. I would not recommend dealing with cyrusher they seem very disorganised and you will have endless faff dealing with their mistakes as a business

Reaching the age of 64yrs and with some ailments I decided to pack in motorcycling after many (crash free) years. Two friends decided to purchase ebikes, both went for the Freesky Alaska 2025 (not from Cyrusher).

I was very impressed but decided against one, I could hardly get on it with my leg problems. I was also concerned they were not UK legal, very fast, very big and very heavy.

I decided to do some research and watched many videos on YouTube. I was drawn to many reviews about the Kommoda 3.0,one blogger e-VRC made my mind up, time to look at the Cyrusher 3.0.

I contacted Cyrusher UK a number of times asking some relevant and some stupid questions. Caitlyn Glen and Kayla were both helpful and professional. They offered lots of advice and to be fair, could not have been more helpful. They advised I visit a Cyrusher Ambassador who had the Kommoda 3.0 to test ride it. The closest to me was a chap in Huddlesfield. I drove over, met Ian, had a test ride, Ian was very helpful and I was sold.

My new (Green) Kommoda arrived a few days ago, easy to assemble and it is ready to go, shame about the weather in Sheffield.
I can only go on what I found and the staff at Cyrusher UK were really helpful so don't read to much into negative reviews.

Andy from Sheffield

Schrecklicher Kundenservice. Mitarbeiter die kaum Deutsch sprechen. Fast 3000 euro überwiesen per Vorkasse. Das Fahrrad sollte auf Lager sein aber wir werden schon Wochen hingehalten. Schnellst wie möglich wird gesagt..

Thank God I never went ahead with buying one.. if you want extra stuff you have pay extra.. Seen on amazon virtual same bike £200 cheaper with all racking included

Impressed with both my Kommoda bike
and cyrusher.
The bike is great fun .
Cyrusher have been helpful from day one. I'm a happy customer.
Simon