UK Cycle Centre were let down by their supply chain but they came through that and even honoured the original price after the supplier had upped their prices by 20% before the next shipment! Communica... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Louise and Tony please report to Action Fraud and add to your complaint that you are one of 3 that you know of that have had their bike stolen. It will add weight to a criminal case. There is also a g... Se mer
Företaget har svarat
Excellent customer service with our new mountain bike. Great communication, Harry was a pleasure, always quick to return calls or emails and answered all our questions on sizing, finishing kit, warran... Se mer
Items arrived very fast, bars were unfortunately on back order but alternative set were supplied thankfully. Needed some advice and they were more than happy to help me via chat on their website. Goo... Se mer
Företagsinformation
Om CycleSwitch
Informationen kommer från olika externa källor
CycleSwitch was formerly known as UK Cycle Centre
Kontaktuppgifter
4,2
Bra
443 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Happiness
Bike arrived on time well packed, staff were bang on with all information.
I would definitely buy from them again and have already recommended to my friends.
25 mars 2017
Omdöme utan inbjudan
X fusion forks
Would have given 5 but was a delay in delivery but was resolved with a few emails .Great forks at a great price
24 mars 2017
Omdöme utan inbjudan
Second Hand Purchase
Very good to deal with , helpful advise and super prompt dispatch
22 mars 2017
Omdöme utan inbjudan
Great Support
I recently bought a bike on there and spoke with Matt on the online chat, he was really helpful, found the right bike for me and made it super easy
20 mars 2017
Omdöme utan inbjudan
Amazing service
Very easy to use. Excellent choice of all cycling related items. Quick delivery and the option to return to if you've order the incorrect item.
18 mars 2017
Omdöme utan inbjudan
Will use again
Great service, arrived next day, item in great condition and at a reasonable price. What more could you ask for?
14 mars 2017
Omdöme utan inbjudan
How come it takes seconds to take my money but over a week to return it when you have made the error.
I would give zero stars if it were possible.
I placed an order for some parts that were advertised as in stock. My money was taken but the stock wasn't actually there. 7 days later still no cash returned leaving me unable to purchase much needed parts elsewhere.
Terrible service.
13 mars 2017
Omdöme utan inbjudan
Svar från CycleSwitch
Hi Jon,
I am sorry you felt it was dragged out. We had an email conversation and w confirmed that the refund was processed within the 7 days originally stated and wit was just taking a few days for your card issuer to display the funds back in your account. We never want our customers to feel short changed and we hope to see you again.
UKCC
Speedy Delivery
Adapter as shown on website. Delivery incredibly quick. Would certainly use UKCC again.
11 mars 2017
Omdöme utan inbjudan
Reconditioned forks
Excellent forks, delivery, service all round will use again.
11 mars 2017
Omdöme utan inbjudan
perfect - will buy very soon again ! ! !
pristine quality - prompt service - outstanding!!!
11 mars 2017
Omdöme utan inbjudan
Can't fault service
Excellent stock of top brands plus excellent service. Will definitely be using again 👍👍👍
7 mars 2017
Omdöme utan inbjudan
great customer service!
great customer service and quick replys via email! Even got some discount 😄
7 mars 2017
Omdöme utan inbjudan
Good as it should be. Highly recommend
Really good customer service. They been able to deal with the worst customer in the world witch is me.
4 mars 2017
Omdöme utan inbjudan
Perfect
Items arrived very fast, bars were unfortunately on back order but alternative set were supplied thankfully. Needed some advice and they were more than happy to help me via chat on their website. Good prices too so will be ordering future parts from them
Thanks.
3 mars 2017
Omdöme utan inbjudan
Part x process James
I have just purchased a Giant Reign through the second hand PX process.
The speed and customer service from the whole team is second to none. My finance and PX return and shipping of my new purchase was seamless. Thank you to Matt and the team for everything you have done for me. TOP SERVICE !!!
2 mars 2017
Omdöme utan inbjudan
Service of our bike suspension unit
We recently purchased a full suspension Commencal mountain bike for our 13 year old son. The bike was delivered on time and in excellent condition. Some 6 weeks after the bike was delivered the rear suspension unit leaked. I made contact with the UK cycle centre - who from the outset were very helpful. After sending photos to the UK CC they advised I sent the unit in the post for them to work on. After a couple of days the unit was sent to Fox for a factory repair. 2 things have REALLY impressed with the UK CC. 1.] they are constantly accessible and always respond to emails. 2.] they have waived the cost of the service - which were never quibbling. My son gets his suspension back tomorrow and he'll be back biking over the weekend. I have been VERY impressed with the UK Cycle Centre - Matt in particular - and to anyone considering buying a bike - take a look at their site, you'll be impressed. Joe [Dorset]
2 mars 2017
Omdöme utan inbjudan
Fantastic service
I have ordered my new bike and so far the help and support have been excellent
I am now awaiting delivery
28 februari 2017
Omdöme utan inbjudan
Fantastic value
I bought a replacement crankset for my mtb and I have to say that although it was listed as a used item there was no evidence of use at all. I will definitely use them again 11/10 for service and value
25 februari 2017
Omdöme utan inbjudan
Absolutely brilliant.
Absolutely brilliant. Really helpful when calling. Honoured a faster delivery for me at no extra charge. Definitely recommend!
23 februari 2017
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.