CycleSwitch Omdömen 

443
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

UK Cycle Centre were let down by their supply chain but they came through that and even honoured the original price after the supplier had upped their prices by 20% before the next shipment! Communica... Se mer

Betygsatt 1 av 5 stjärnor

Louise and Tony please report to Action Fraud and add to your complaint that you are one of 3 that you know of that have had their bike stolen. It will add weight to a criminal case. There is also a g... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent customer service with our new mountain bike. Great communication, Harry was a pleasure, always quick to return calls or emails and answered all our questions on sizing, finishing kit, warran... Se mer

Betygsatt 5 av 5 stjärnor

Items arrived very fast, bars were unfortunately on back order but alternative set were supplied thankfully. Needed some advice and they were more than happy to help me via chat on their website. Goo... Se mer

Företagsinformation

Om CycleSwitch

Informationen kommer från olika externa källor

CycleSwitch was formerly known as UK Cycle Centre

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

443 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(443)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Super friendly staff...

Super friendly staff and a good purchasing experience. Cycle arrived well packed and very much as described. Will be first site I visit when I needed another new bike.

13 augusti 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Please try these guys ( & girls ) , great service 😀

Just like to thank Matt at UKCC for my purchase. The first time dealing with them proved to be a pain free experience. They kept me informed and updated from beginning to end. .The order arrived on time and well packaged. Very good service and the best price I could find , well done !
Many thanks Graham.

12 augusti 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was skeptical but now I'm impressed! Great shop!

I was very skeptical about this company due to all the bad reviews on this website. I emailed the guys and they replied within minutes. I organised to view the bike in person before purchasing which was not necessary because the bike was exactly as advertised. I was able to ask Matt and the guys many questions which put my mind at ease. When I told them I needed a shock pump to use with my new bike they gave me one free of charge. Awesome!

I'm very impressed and I will be coming back here to buy all my parts, gear and future bikes. If you are worried about the bad reviews then just email or call the guys and ask them what you need to know. You will not be disappointed!

17 juli 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional and honest company

Dealt with the guys over the last couple of days and it's as simple as they do what it says on the tin. It's a pleasure to deal with a honest an professional company couldn't recommend them enough 👍

27 juni 2017
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Don't use this company

Honestly no idea how this company has got 9.1 review average. After placing my order it went missing, putting me £1000 down even though the money left my account. After speaking to several people through emails and phone calls they eventually found my order a week later. I was told because of the delay they would hurry the order through and it was on its way to me. They said because of the issues they would throw in a free pair of gloves (which i thought was reasonable, however not necessary. I just wanted the bike asap). After another week of waiting for the bike to be delivered (says 24 - 72 hours on the website) a family member took a phonecall for me from the store to say the bike was no longer available and I was being refunded the amount I paid. MASSIVE waste of time, haven't received my money yet however only got credited this morning so can't really complain about this YET

27 juni 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I'll be back...

Great communication and positive response to my queries, all dealt with in a courteous and helpful manner.
I'll be using UK cycle centre again. Thank you

1 juni 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent concept!

Excellent concept!! Traded two pivot frames in for a great price and purchased new pivot trail 429. Thanks to Matt and team for very smooth process and delivery of new frame and parts. Love the new frame and highly recommend this company to all keen mountain bikers. See you guys soon no doubt for another purchase. Thanks Colin

19 maj 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rubbish Company

This company will take your orders and not tell you a thing about when you will get them. They promise that the longest time is 48 to 72 hours but do not believe them. Members of my MTB Club are still waiting over a week later for items and the staff just give you misinformation when you get in touch.
Avoid the Company like the plague!!!

9 maj 2017
Omdöme utan inbjudan
Logotyp för CycleSwitch

Svar från CycleSwitch

We are sorry that you feel the experience with our company was not up to your standard. We always try our best to make the process as positive as possible for the customer. We will take your criticism and investigate to help improve the experience for other customers. We are struggling to find an order in your name so we cannot comment on any specifics, however please call the team on 03331212727. They can help resolve your queries over the phone once we have your information in front of us. Many thanks UKCC.

Betygsatt 5 av 5 stjärnor

Frog kids 52 Team Sky

Frog kids 52 Team Sky
We purchased this bike well in advance of the date of the Birthday, Glad we did,
it did arrive in time, Thank Goodness ! After 3 phone/ messages,
My advice is if you use this company please allow at least Two Weeks
If you need It for a special date.
My advice to the company is please advise customer on purchase that it will take x amount days to be with you.
This is my only gripe other than that Great Bike Great Price
Thank you very much

2 maj 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

These guys were very helpful

These guys were very helpful. I ordered some new rotors that were advertised as in stock but turned out to not be in stock. They emailed me and offered a refund etc...they were also happy to change my order for a different product right there and had it posted out to me the same day. The products they sell are top quality and the service they provide is second to none. I can't fault them at all.

1 maj 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy customer here on the other …

Very happy customer here on the other side of the world (sydney, australia). Purchased my cinelli complete bike and very suprised how fast the delivery is. The bike is securely packaged and arrived as per description. Will be buying again from this shop. Thank you!!

29 april 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very satisfied

Very satisfied - item arrived very quickly and condition of item exceeded expectations

29 april 2017
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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