Easy to navigate the quote and buy app, great that you can tailor the level of cover to your own needs, and not have to pay for cover you dont need. Very reasonable price with a great introductory sav... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been with them a couple or so years without a problem renewing and unfortunately we didn’t renew this time around but they made it simple to cancel the policy
Företaget har svarat
Created a quote online and completed the purchase over the telephone. Fairly simple to use with friendly customer service. As with all financial purchases there is always a lot of info to take onb... Se mer
Företaget har svarat
Cycle plan has a well designed and simple to use website. It is clear and sets out the key information so you can make an informed choice about buying the insurance. I thought the price was reasonable... Se mer
Företaget har svarat
Företagsinformation
Om Cycleplan
Skrivet av företaget
We arrange specialist bicycle insurance for cyclists.
Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more.
We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge.
At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Kontaktuppgifter
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Storbritannien
- 08000 92 92 68
- admin@cycleplan.co.uk
- cycleplan.co.uk
Like what you've read?
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Renewed as requested
25 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good price and easy to set up
23 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to get a decent price for bike…
Easy to get a decent price for bike insurance. Straightforward service.
23 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
If you were unlucky to damage your…
If you were unlucky to damage your bycicle. There wasn’t much information on how to process a claim.
23 april 2026
Svar från Cycleplan
Hello Les, thank you for taking your time to leave us a review.
I am sorry to hear you feel there may be a lack of information on how to process a claim.
I would like to advise on some key areas we share this information, to assist you in the unfortunate circumstance of needing to claim! When on our website, if you click the "Menu" tab, directly under this within the "Existing policyholders" subsection is our "How to Claim" information page.
We also share this within our Insurance Booklet (page 4), FAQs and Members area portal.
We’re really sorry for any confusion this has caused, and if you would like to discuss this or anything else further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you.
Kind regards,
The Cycleplan Team
I have insured my bike before with you…
I have insured my bike before with you so I knew what I was getting
24 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
In reviewing an offer of 45% discount…
In reviewing an offer of 45% discount from Halfords in buying my new bike from them as a special offer, it was surprising that you would offer me 70% discount without the Halfords Special Offer. Amazing why Halfords cannot offer the same deal?
24 april 2026
Svar från Cycleplan
Hello Ian, thank you for taking your time to leave us a review.
In regard to our Halfords partnership, this is currently a 45% discount when purchasing a new policy with ourselves through your Halfords purchase. However, our website currently has a higher introductory discount. This is due to our introductory discount being subject to change, but the Halfords is a permanently fixed discount in partnership.
We’re really sorry for any confusion this has caused, and we appreciate your understanding. If you would like to discuss this or anything else further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you.
Kind regards,
The Cycleplan Team
Easy to set up my plan and obtain the…
Easy to set up my plan and obtain the cover I needed.
22 april 2026
Svar från Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Great company thanks
23 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Miss the human touch as the staff were…
Miss the human touch as the staff were always so kind and helpful however this is new era (!) so 4 Stars only! But yes the site works well !
23 april 2026
Svar från Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Great price, Insures bike, you and public
Was very easy to get my new e-bike insured and it covers not just the bike but public liability too. Great low price.
16 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Clear and easy to deal with very happy…
Clear and easy to deal with very happy with the service and price.
21 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Paid out in record time, great service
Took out a plan to cover my bike from theft on the commute to work, ended up having a disaster in the Peaks causing accidental damage to carbon frame and other issues and fired a claim across expecting it to be rejected. To my surprise they accepted the claim and paid out within 2 weeks which exceeded my expectations! All phone calls have been pleasant and for the price I paid I will definitely be renewing.
21 april 2026
Omdöme utan inbjudan
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick Insurance
Easy to use website and layout of information user friendly. Happy with cover and pricing. Good service.
18 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
excellent service at a great price
excellent service at a great price, website easy to navigate and understand, a wide range of additions.
18 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very simple to do
17 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy application process and an…
Easy application process and an excellent price to insure my bike.
19 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
It’s become expensive
18 april 2026
Svar från Cycleplan
Hello Alison, thank you for taking the time to leave us a review.
I’m sorry to hear that you feel this way. We understand that our pricing may not suit everyone, but we always encourage customers to contact us if they have any concerns so we can discuss the situation further and see if there’s anything we can do to help.
If you would like to discuss this or anything else further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new so we can discuss your renewal quote with you.
Kind Regards,
The Cycleplan Team
A personal opinion
I felt it was over complicated and the continual "reminders" until I took the policy out were intrusive.
17 april 2026
Svar från Cycleplan
Hello Rhett, thank you for taking the time to leave us a review.
I’m really sorry to hear that you’re unhappy with your experience, this isn’t how we want our customers to feel when insuring with us.
So we can look into this further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you!
Kind regards,
The Cycleplan Team
so easy to deal with
18 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy website
Easy website, and you can pay annual fee in one lump sum so no monthly direct debit required.Lots of options as regards what policy you choose eg. public liability, personal injury, legal expenses as well as theft or damage to bike etc.
18 april 2026
Svar från Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.