Excellent customer service from Shozo and Damien at Bury St Edmunds. The manufacturer's delivery date was met for 1 of the 2 bikes we ordered, but the second was nearly 2 months late. The guys at Bury... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered my Mountain Bike from Cycle King online and it was a great experience. The ordering process was straight forward and the bike arrived at my door in record time. Thank you Cycle King, awesome j... Se mer
The two members of staff were extremely helpful and knowledgeable. The store was like going back to the old good days where it wasn't just about profit but applying a service. I know this as I bought... Se mer
Very good choice of products and very helpful staff who answered my queries speedily, fully and with easy to understand instructions. Would highly recommend them.
Företagsinformation
Skrivet av företaget
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Kontaktuppgifter
Storbritannien
- info@cycleking.co.uk
- cycleking.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Slight delay in postage due to low…
Slight delay in postage due to low stock but as described, well packaged. Recommended.
Cycle King, Oxford, thank you Mikey
Cycle King, Oxford. I've been using this amazing bike shop for years. The service has always been fantastic with such knowledgable, efficient and friendly staff. I took my bike in yesterday for a repair and asked for advice on my bike helmet, which I bought from them 3 months ago. A huge shout out to Mikey - he spent about 20 minutes sorting it out as I had got the straps all twisted somehow; and giving me such great safety advice too. Honestly, he was brilliant and I am really grateful to him. Thank you so much Mikey !
Great service
Pleased to find a new stock of tyres for my eccentrically sized ancient bike. Quickly answered my question and quick delivery.
Extremely poor customer service
Just visited this store to have a bike repaired to be faced with an extremely rude man, his behaviour even justified by the other member of staff by saying ‘he’s having a bad day’ have used this shop on several occasions but will not be visiting again!!!!! No excuse for poor customer service in my opinion
Excellent communication offered a great…
Excellent communication offered a great solution to a problem.i recieved my new wheels a day before it was due. Great service.
slightly odd request resolved!
Popped in today with a slightly odd request for an odd part having been told by Halfords to 'try ebay or something'. Our request was resolved instantly! The correct part identified and supplied. Very happy customer 😀
Raleigh Chopper
Just like to say thank you to Cycle King for the fantastic customer service received when supplying me with the new Raleigh Chopper. Very prompt delivery, great communication and price. Really pleased.
Kind regards.
John.
Good service
Good service looked at my bike very quickly and sorted the issue
You’ve sold something I’d already bought online?
Bought something online and went to pick it up at the shop I’d chosen- but you’d apparently sold it to someone else! I haven’t heard anything from you about it since. I’d like the bike bell I’ve already paid for please.
Awesome 👍
Great people there always keen to advice, very good prices and whole lot of parts and accessories .
Excellent quick delivery time
Excellent quick delivery time , Product was exactly what I needed for a good price
Good to work with
They made a transaction with complicated delivery requirements very easy to conclude
Ordered online to pick up from Luton…
Ordered online to pick up from Luton branch. Amazing store, very kind and helpful staff.
Great experience
I ordered a set of front forks for an old bike. Firstly, they were able to help with something few bother with now. Communication was great with an email to check that I was happy to go ahead given that the order was for an unusual item. The forks arrived quickly and we're as ordered. Very happy customer.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








