CyberChimps has been very helpful no matter what the issue I experienced with a template or theme. Always had good solutions and were willing to entertain follow up questions for more detail/support.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really happy with CyberChimps. The templates are easy to use and gave us exactly what we needed for a quick, professional website. Support has been very responsive whenever we needed help, and everyth... Se mer
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The CyberChimps support team is more helpful than I expected. When most companies just want to collect your cash and leave you twisting to solve your own troubles, I was surprised to have a support te... Se mer
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I have a test site where I try out Wordpress themes and plugins before installing them on a working site. The Responsive Theme and plugin from CyberChimps makes the task simple to do. And, the 150+ st... Se mer
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Företagsinformation
Skrivet av företaget
CyberChimps is a leading WordPress themes store and blog with more than 10 years experience in the WordPress development and services business. It's popular for Responsive theme, Responsive Starter Templates and other plugins hosted on WordPress. Cyberchimps takes pride in contributing to the WordPress community for 10 years now.
Kontaktuppgifter
4023 KENNETT PIKE 50256 City: WILMINGTON, 19807, Delaware, USA
- 425-245-9262
- hello@cyberchimps.com
- cyberchimps.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to use, excellent selection of starter templates!
I have a test site where I try out Wordpress themes and plugins before installing them on a working site. The Responsive Theme and plugin from CyberChimps makes the task simple to do. And, the 150+ starter templates ensure I can always see what the end result will look like no matter what subject I need to build a site around.

Svar från CyberChimps WordPress Theme
No complaints at all
I've used CyberChimps for all my websites for years. I have no complaints and support is great.

Svar från CyberChimps WordPress Theme
Excellent tech support / customer service
I was using a Cyberchimps plugin and neglected to keep my site fully up to date. I logged in to WP after 9mo or so only to find that the plug-in was not integrating properly with my WP install after updating. The responsive blocks I was using had malfunctioned and my website backend was essentially broken. I reached out to Cyberchimps. They responded quickly, asked for my login credentials, went into my site’s backend and fixed all of the issues very quickly. My site is now back up and running with no issues! Thank you for the excellent tech support / customer service Cyberchimps!

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The pro file I paid to download had an…
The pro file I paid to download had an error when uploading to WordPress. Do not recommend.

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Responsive for the win!
Admittedly, It took a little bit of messing with post purchase to download/upload install and activate. The instruction videos are for a older version. It was still easy enough to figure out. First tests using Responsive theme look great! cant wait to dig in and see how much it can take!

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Download of plugin was no longer available
I had been using iFeature Pro for 12 years with great pleasure. It was very nice to work with. Last month, I encountered problems with some previously purchased plugins; the download of one plugin was no longer available! After a few emails with CyberChimps, the issue was quickly resolved

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Loved the Starter templates that come…
Loved the Starter templates that come free with the Responsive theme.

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Satisfied customer
Great so far. Good choice of themes for Gutenberg/Elementor, depending on your favourite flavour. Satisfied customer

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Professional and good looking themes
Professional and good looking themes. Easy to use.

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Unable to change Business address
Unable to change Business address, Cyberchimp support eventually supplied me with a fix to enable me to change Business address and renew our License for the Responsive theme.
From Admin on behalf of the Business

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The staff solved my problem in a short…
The staff solved my problem in a short time and was very nice

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Great WordPress Themes
I needed a website and don't really have the skills or patience to develop one from scratch. I got myself a theme from CyberChimps and had no problem installing and changing the content to what I needed - the tutorial videos were amazing.

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CyberChimps Customer Support is…
CyberChimps Customer Support is par-excellence in professional, fast resolutions to customer tech issues. Wonderful company and service for WordPress Themes they beautifully produce. Jack

Svar från CyberChimps WordPress Theme
1st question why I got the products…
1st question why I got the products from CyberChimps?
I like what I saw in the insurance template. I am not an IT programmer, I just need a nice decent website to start a new business online. Of course, I banged my head here and there learning how to set up the website. Learning curve. Luckily for me, CyberChimps have a strong Support team ..patience and strong understanding on the products. The team helped me on what I want the template to be tweaked. Appreciate it

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The problem arose with a theme that I bought very cheaply.
The problem arose with a theme that I bought very cheaply. Elementor could not work in classic mode but had to go to safe mode.
Since I informed support about the problem, the very next day I received an update for that topic and the problem with elementor was solved.
Thank you for your support and urgent response to the problem
Greetings, Tale, Serbia, Belgrade

Svar från CyberChimps WordPress Theme
so i purchased your responsive pro…
so i purchased your responsive pro yesterday and can not now login to the help desk as it says usermane email unrecognised,,,
I bought this for the auction template and when loading the plugins to my wp there is no auction template...
i have sent an email to your priority support which appears to be non existent....
if i purchaes something i expect it to be as described,,,,
i can now do nothing and you appear to not really have priority support at all, so again it looks like another wordpress plugin company that has no cares for its customers and just takes your money without regard for customers.
to top this off your password reminder form does not work 4 times I have sent a password remindr in 24 hours and still no reply
Every time i try and download a template under my pro package it says not valid and takes me to the buy pro page..... I have already BOUGHT THE PRO!!!
are you people really that bad! It appears so!
Your support portal,,, you know the one,, the one where you offer priority support throws back another cannot login due to invalid email or password lol...and it is also impossible to logout of your site and i have tried this on six different browsers and all the same!
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