I've now ordered from CVP multiple times and without fail all of my equipment / orders were delivered on time without any damage or any items missing from boxes. I've also been finding myself making t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I all ways receive the order quickly. My only gripe is the web site search is becoming less usefully, this was always a big plus and why I like using CVP but now if I want to look for v lock battlies... Se mer
Good product and communication. One small thing but feel the whole item was overpackaged. I could order an ancient Ming dynasty vase and it would come with less protection. However, this is prob... Se mer
I ordered a fairly difficult to obtain item. CVP not only accepted the order but gave me regular updates on the progress of it. The item took a long time to become available from the distributor and I... Se mer
Företagsinformation
Om CVP.com - Studley
Skrivet av företaget
For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.
The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.
CVP Group offers creative consultation, sales advice, technical service provision and training.
- Secure payments worldwide
- Technical advice with CVP Care
- Award winning product repairs
- Free returns within 30 days
- Free UK delivery on orders over £100
- Free shipping on selected EU orders over €1,000
- Price match on most products
- Duty and VAT Free
You're in safe hands with CVP
Discover our Cameras
Discover our Lenses
Discover our Accessories
Discover our Audio
Discover our Used & Ex-Demo
Kontaktuppgifter
Priory Mill, Castle Road, B80 7AA, Studley, England, Storbritannien
- +44 1527 854 222
4,8
Utmärkt
279 omdömen
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beware of items that break quickly
I bought a £250 Amaran light from CVP two months ago, and despite only using it a few times (and always storing it away properly), the internal USB-C power port broke off within the device a couple of weeks ago.
I reached out to CVP, but they raised a repair job and said I had to pay for return shipping. They were also quick to point out that they charge £150 (£125 plus VAT) just to look at a device, if they consider it is customer-induced damage.
While I can fully understand this approach for obvious customer damage, the problem with the Amaran Verge Max light is due to a massive design flaw (Amaran use a daughterboard which has a very weak way of holding the internal USB-C port in place).
I politely pointed out to CVP that under UK law, within months 1-6, the presumption is that the device was delivered faulty and they had to pay return shipping.
They basically said "tough, that's our T&Cs - but try asking our repairs team directly".
So I asked the repairs team directly, and they practically ignored me (they just copy and pasted a standard message back to me).
In the end I went an alternative route with my broken light, but this experience has shown me that I should avoid CVP in the future.
3 december 2025
Omdöme utan inbjudan
I needed a RODE pro mic for vox pops…
I needed a RODE pro mic for vox pops and interviews for my radio show. I was so impressed with the price of the product but also the ease of the website, the communication and mostly the delivery speed. They'd put most online retailers to shame. Absolutely Brilliant. I absolutely reccomend this company.
5 december 2025
Great service
Great product, great value and fast delivery with great communication. Will definitely buy here again.
3 december 2025
Christmas present
I can’t comment on the product as it’s a Christmas gift for a grandson.
I found the ordering process confusing but I am 78! 😂
24 november 2025
Always super speedy delivery well…
Always super speedy delivery well packaged and great service.
24 november 2025
My delivery was held up i spoke to…
My delivery was held up i spoke to mellisa who arranged another cable to be delivered within 24 hours which it was.Excellent customer service
9 november 2025
Great price & service
Great pricing. Fast shipping and excellent comms. Really good company to buy from.
Will definitely use again.
Thanks.
6 november 2025
convenient selection of options
Convenient device ordering form. Quick response from staff.
6 november 2025
Good service
Needed a Kupo baby pin, CVP had one at a reasonable price and it was delivered next day via DHL. Very happy with the service.
31 oktober 2025
Free p+p when others didn't offer that
Item priced same as other companies but CVP had free next day postage. Came packaged well and was next day as promised.
3 november 2025
Vendor over sold and preferred the other customer
I purchased a product in their sale. They took payment but did not ship. They then said that they had made a mistake and refused to honour the sale.
I am still waiting for the money to be returned months later.
22 juni 2025
Svar från CVP.com - Studley
Dear Marcus,
Many thanks for taking the time to leave us a service review.
My apologies for the inconvenience caused.
As explained at the time, the Ex-Showroom item you ordered was sold prior to your order being placed. Unfortunately, our website failed to update our stock levels in time.
You were contacted and offered a new unit at a discounted price, but I appreciate that this was unsuitable for your needs.
As confirmed via email just now, your refund was processed on 3rd June and a refund receipt has been issued for your records.
Thanks again, we appreciate your business and feedback.
Kind regards,
Melissa
Web Customer Services Manager
Excellent service
Excellent service, as always. The memory card arrived safely within 48 hours. Thank you.
2 november 2025
Stand bags make life easier.
It's a simple thing, a stand bag, but my, they make life easier.
As ever, prompt service, great comms.
2 november 2025
Perfection
Great, easy to navigate process. Order progress updates on a regular basis. Fast, secure delivery by a well respected courier. Quality, genuine item and perfectly as described and shown online. Very happy and many thanks.
26 oktober 2025
Good service
The ordering process from the website, though to order confirmation, tracking and delivery was seamless and efficient.
20 oktober 2025
Top marks
Quick to post, quick to respond to returns, competitive prices, overall a great service, will definitely use again.
14 oktober 2025
Everything went well and the service…
Everything went well and the service was excellent
29 september 2025
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