Like to thank the team at customsdeclaration.ie especially carol it was my first time exporting a car from japan but Carol was great and made it very easy Thanks Andy
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The understanding, professionalism and helpfulness extended to us during what was a very complicated process was top class. It was all finalised in just one day. Each of the staff we dealt with... Se mer
I found this company to be excellent. Their knowledge and advice helped me save in excess of €7,000, which speaks for itself. The only minor criticism I would offer is that response times were occasio... Se mer
I was looking for a quick turnaround for a car I purchased from the UK to Ireland. Firstly I spoke to Natasha and she was incredibly patient and knowledgeable. Then I spoke to Paula who was equally kn... Se mer
Företagsinformation
Skrivet av företaget
We provide a customs declaration service where we will complete you customs declaration by acting as your customs agent. Since brexit we have helped hundreds of customer successfully import cars and other vehicles from the UK to Ireland. After you purchase this service, one of our team will follow up with you directly to prepare your declaration.
Kontaktuppgifter
Dublin, 000, Dublin, Irland
- info@customsdeclaration.ie
- customsdeclaration.ie
4,9
Utmärkt
673 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional and effective
Really professional and effective service. Very grateful to Norma and the team for their superb management of our car customs tax prior to VRT. Would recommend CustomsDeclaration.ie to everyone!
14 april 2026
Omdöme utan inbjudan
Second time using Customs Declaration…
Second time using Customs Declaration for a clearing a car import. Great team, great service and I can recommended them 100%.
3 april 2026
Omdöme utan inbjudan
Vrt customs clearance
Paula was very helpful with any queries and made transaction seamless.
26 mars 2026
Omdöme utan inbjudan
Great quick service
I initially attempted to sort the customs declaration myself, but the process was not straightforward and revenue imposes tight deadlines. Norma and her team took over and got it sorted from me extremely quickly, keeping me looped in throughout the process. Very happy with my decision to use this service.
26 mars 2026
Omdöme utan inbjudan
Do not use. Do it yourself
They tried to charge me 7000 euro for a tax bill that was not required. I questioned them and they were not able to advise correctly. Asked for a refund of the 120 euro cost but they refused claiming they gave me advice. Well their advice was not correct. I would avoid using this crowd.
10 mars 2026
Omdöme utan inbjudan
Svar från customsdeclaration.ie
This review is not reflective of the customer service we provide. We have over 600 Five star reviews on trustpilot and make a huge effort to assist our customers to the best of our abilities and this is reflected in the other trustpilot reviews over the last 4 years.
Please read other reviews to get a realistic perspective of our customer service
The reason for this 1 star review is because we refused to issue this customer a refund of €120.
Here are the facts:
1: The customer ordered a customs declaration online and paid €120.
2: A customs declaration involves the payment of taxes generally 10% customs duty and 23% VAT.
3: The customer emailed us their vehicle documentation and we prepared the customs declaration the customer had ordered and calculated the taxes.
4: We emailed the prepared customs declaration to the customer
5: The customer asked us if it would be possible to import the vehicle as an NI vehicle that was in use in the North for a reasonable period of time.
6: We provided a comprehensive expert advise which outlined their options.
7: We were asked for a full refund of our fee, despite (i)spending a considerable amount of time helping the customer (ii)preparing the customs declaration for the customer and (iii) providing additional comprehensive expert advise,
8: in the interest of full transparency I have included the email we sent to the customer advising them how to proceed, just prior to their refund request
*************************
Hi Sean
"Proof will be required that the vehicle has been in private ownership for a reasonable period of time."
This vehicle is registered to XX financial services a finance company and has no MOT history.
We are not the decision makers but the VRT/revenue may not accept the V5C as they can argue that XX financial services were not users of the vehicle therefore the V5C is insufficient proof of NI use/ownership.
The only way to find out is to take the vehicle to the VRT/NCT centre and see will they accept the V5C as is or provide additional proof of NI use/ownership.
Do you have any other proof of NI use/ownership?
If VRT/NCT centre refuse to accept the V5C, we can contact revenue directly (an additional fee may apply) on your behalf but they will not engage with us until the vehicle has first been presented to a VRT/NCT centre . Again revenue can refuse to accept the V5C for the reasons outlined above.
I know this is not what you want to hear but hopefully it clarifies the current situation.
Regards
Patrick
Really helpful deal with and fast…
Really helpful deal with and fast responses. Made the customs process very clear and had it all wrapped up with no trouble at all. Thanks for the help Paula! Wouldn’t hesitate to recommend. Chhers!
18 mars 2026
Omdöme utan inbjudan
Out of this world
Absolutely brilliant service and customer service (Paula/Carol) 2nd to none
Would recommend this company to anyone that’s importing their vehicles.
19 mars 2026
Omdöme utan inbjudan
Fast and Efficient Service
Reasonable price. Great communication. Fast and efficient with processing the documents required. Great for anyone on a deadline.
I imported a motorcycle to Ireland from the UK and Norma from customsdeclaration.ie made the process much easier and stress free. I would highly recommend.
12 mars 2026
Omdöme utan inbjudan
Excellent communication throughout.
5 mars 2026
Omdöme utan inbjudan
Swift efficient service
Swift efficient service provided by helpful people. I could speak to someone immediately who could answer all my questions.
I would thoroughly recommend this service.
3 mars 2026
Omdöme utan inbjudan
Fast and efficient
From the first call I found this company easy to deal with and extremely helpful. They explained the process in plain terms and they were always available to take my calls
3 mars 2026
Omdöme utan inbjudan
Quick and easy
I’m very satisfied with the support I received. The team was helpful, responsive and made the process clear and easy for me. Thank you for your service!
3 mars 2026
Omdöme utan inbjudan
Couldn’t recommend highly enough- only…
Couldn’t recommend highly enough- only regret is not contacting customs declaration.ie sooner in the process.
2 mars 2026
Omdöme utan inbjudan
Professional Highly Recommend
Quick, smooth and Professional. Highly recommend.
24 februari 2026
Omdöme utan inbjudan
Very Quick and hassle free experience-…
Very Quick and hassle free experience- Carol Handled my case very efficiently Highly recommended
24 februari 2026
Omdöme utan inbjudan
Very satisfied experience
Norma was appointed for my declaration. He is very helpful, very responsive and very professional. Overall I am greatly satisfied with the service. This is my first time importing a car from Japan for personal use. So, I know nothing about importing a car and Norma did all the heavy lifting of document submission and requesting correct/necessary docs from me.
3 februari 2026
Omdöme utan inbjudan
Very happy with service
Very happy with service. Easy and helpful contact. Friendly staff. Highly recommend.
16 februari 2026
Omdöme utan inbjudan
Great efficient service
Great efficient service. Would highly recommend these guys, they are amazing! They made it hassle free. 🙌 Would highly recommend
18 februari 2026
Omdöme utan inbjudan
it's my first car
it's my first car and the things went very well
The Agent are very helpful, by explaining the steps very clearly.
18 februari 2026
Omdöme utan inbjudan
Brilliant customs agent
Brilliant customs agent — fast response times, clear communication, and a very professional approach throughout. Made for me the whole process easy and stress-free. Would 100% use again.
Thanks to the team again, Jack
12 februari 2026
Omdöme utan inbjudan
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