CusGifts Omdömen 

205
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

If I could give a zero I would. The amount of time to receive the order, a Christmas gift, was ridiculous. It took a month and arrived on Christmas Eve. Can’t mail it. It looks nothing like the item s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered the wooden plaque with me my husband & my maisie with her angel wings. I actually tried to cancel as somebody else had ordered us they said similar but was too late to cancel. So glad I didn... Se mer

Betygsatt 5 av 5 stjärnor

I purchased one heart memorial plaque for my mom. Her sister loved it so much that we purchased four more with the exact same design! The company was quick, clear, knowledgeable, honest, and patient d... Se mer

Betygsatt 5 av 5 stjärnor

This was a beautiful ornament! We purchased as a gift for our son who lost his beloved puggle this past year. We were all moved to tears as he opened it. It was thoughtfully and carefully made and the... Se mer

Företagsinformation

  1. Presentbutik

Skrivet av företaget

We are creative company to help you create and make the unique gift. You can personalized the design and custom the gift with many choices like dog breeds, cat breeds, horses and hairstyles,...


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

205 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(205)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Perfect sign above expectations

There was a minor issue when my sign didn't arrive. So I contacted Cus gifts & somehow my email when I to the junk mail.
Once they found it in junk they responded quickly, remade my sign & shipped it to my home address not my PO. I was very happy with the sign when it arrived it was very well made & better than I imagined.
Thankyou for rectifying my issue so quickly & professionally.
Definitely recommend this company

3 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t waste $$ or your Heart

You can’t post a review on their actual page or post a photo. Their craftsmanship and csr is beyond 3 world horrible. It takes forever to get a defective item from within the United States.. after business response… the overprinting and date of death in no way is a protective coating.. nor is the deliberate shutting off reviews on your main page and not allowing photos to be posted ( 3 apr 2023)

Jun 19, 2024… the “protective coating “ had nothing to do with the locking mechanism failing..
the company was contacted multiple times.. customer service was horrible and they refused to correct the manufacturing error

21 mars 2023
Omdöme utan inbjudan
Logotyp för CusGifts

Svar från CusGifts

Hi
The front of your plaque has a protective film to prevent any scratches or damage during shipping, which may make it appear cloudy. This was clearly stated in the product description.
To remove the protective film, we recommend blowing hot air on it for a few minutes or rubbing it with soapy water to soften the film.
Alternatively, you can also scratch one corner of the product to partially tear the film, which will make it easier to remove.
We have also provided a helpful video for your reference: https://www.youtube.com/shorts/pj5yfKuodSE

Once the protective film is removed, the item will become clear and free from any cloudiness.

If you have any further questions or concerns, please do not hesitate to contact us.
Thank you for your understanding and cooperation, and we look forward to hearing from you soon

Betygsatt 1 av 5 stjärnor

If I could I would have gave NO STAR I…

If I could I would have gave NO STAR I ordered a necklace in the rose box for a valentine present I didn’t receive my order and still haven’t received my order I contacted them and was basically told they are not refunding me and for me to do my own investigation I emailed them back and was ignored I haven’t been refunded and haven’t been sent out what I ordered STAY AWAY FROM THIS SITE THEY ARE A SCAM

21 februari 2023
Omdöme utan inbjudan
Logotyp för CusGifts

Svar från CusGifts

Hello. I'm sorry but I think you had the wrong store. I do not find any order under your information and our store do not have the product like necklace in the rose box for Valentine also. Could you please help me to check again?
Thank you!

Betygsatt 5 av 5 stjärnor

Great product!

My parcel arrived safely from the usa to the uk. It was in perfect condition and exactly what I wanted. I brought the glass heart for dog lovers. I had a query about the cover which was answered quickly and solved. I would definitely buy from this company again

16 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product I love the 2 butterfly…

Great product I love the 2 butterfly 🦋 product I received today of my beautiful dad they are gifts for family members they will love them as much as me thank you again will be buying more products from this store

2 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful blanket

I ordered this blanket for my daughter in memory of her horse that passed away a year ago. She cried when she opened it! The colors are vivid and bright and the turnaround time was actually quite reasonable. I'm sure I'll be ordering from them again!

27 december 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The final product made the experience…

The final product made the experience great. My wife loved the case! Quality and detail of picture is great! Image looks a lot if not exactly like her. Only issue is the shipping! I forgot about that in a previous review. I ordered this on 12/12/2023 and it didn’t arrive until almost mid January! Order with time!

12 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My experience has been so frustrating

My experience has been so frustrating. I have emailed them twice and I haven’t received an answer to rectify the problem with my order. I also tried to call, but it only rings and goes to a voice mail message that says that there is no one available to take my call and to email them. What do i need to do to get an amswer?

23 februari 2023
Omdöme utan inbjudan
Logotyp för CusGifts

Svar från CusGifts

Hi there
We're sorry but we could not find any order from your information
Can you please send us the transaction ID or the invoice number of the order for checking?
Thank you so much!

Betygsatt 5 av 5 stjärnor

Damaged order.

When I received my original order it was damaged. I contacted CusGifts, and they were so prompt in rectifying my order by replacing it, both quickly and with ease. I will order from them again!

19 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I'm really starting to lose my patience…

I'm really starting to lose my patience with this establishment. I understand due to covid things take a while but come on seriously? I placed my order January 18th for a phone case. When I kept checking on the order after weeks of the order being placed and saw no progress was being made, I emailed and did not hear back almost a week saying that they have broken machines in the warehouse and it wont ship until February 5th the latest. It did not ship until February 10th. And it has currently been sitting in the UK for 6 days. I want to get in contact with them again to see what the excuse is this time but what's the point? Never have I ever waited this long for a phone case. Sorry to say but I will never be ordering for CusGifts again.

18 december 2022
Omdöme utan inbjudan
Logotyp för CusGifts

Svar från CusGifts

hI. I'm sorry but I can not find your order from this email address
Can you please provide me the full name you used to place the order and the transaction ID for checking?

Thank you so much!

Betygsatt 5 av 5 stjärnor

Great products

I have purchased a couple of times from CusGifts and have been happy with the product each time. The most recent purchase was a memorial plaque as a Christmas gift for my in-laws who recently lost their dachshund. They were very touched and loved it.

11 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A Heartwarming Gift To Myself

My plaque arrived quickly and is absolutely wonderful!! The design is simple, yet very beautiful! The wording is probably the thing that makes it so meaningful.I’ll treasure this forever.

14 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought an item for my wife for…

I bought an item for my wife for Valentine’s Day. It did not arrive in time. I will never shop this company again if you want something gonna get here on time shop something in the US not in a different country.

6 februari 2023
Omdöme utan inbjudan
Logotyp för CusGifts

Svar från CusGifts

Hi there
I'm sorry but I can not find your order from this email address
Can you please provide me the full name you used to place the order and the transaction ID for checking?

Thank you so much!

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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