The Curtain Factory Outlet Omdömen 

164
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was redecorating my bedroom. Denise spent lots of time with me and made some really good suggestions for curtain fabric, cushions, chair covering, and trimmings, which were all reasonably priced. I... Se mer

Betygsatt 5 av 5 stjärnor

Great experience at The Curtain Factory Outlet. Steve helped us so much to work out the best price for what we wanted so that we could have the curtains exactly as we wanted them. He listened careful... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

15.02.21 Curtain Factory Outlet You deserve five stars from us!!! Brilliant, efficient service all round. We ordered ready made curtains from the Ashley Wilde range. When th... Se mer

Betygsatt 5 av 5 stjärnor

I saw a man steve he was so helpful. Really understood what was happening. Explained everything to me kept his fingers on pulse thank you

Företagsinformation

  1. Gardintillverkare och -leverantör
  2. Butik
  3. Persiennbutik
  4. Tygaffär
  5. Tyggrossist

Skrivet av företaget

Save up to 80% off a wide range of Designer Curtain & Upholstery Fabrics. Buy Online or Visit our North London Shops.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

164 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(164)

61 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The Curtain Factory Outlet are honest…

The Curtain Factory Outlet are honest and reliable. I cannot thank them enough for their quick responses to my messages and for delivering fabric to me promptly without any hitches to an international destination. They kept me informed of the progress with delivery. I will defiantly purchase from them again without hesitation.

15 juli 2025
Omdöme utan inbjudan
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Thank you for your message, we are very pleased to hear that the delivery arrived promptly

Betygsatt 5 av 5 stjärnor

I highly rate this company

I highly rate this company. From start to finish their communication was great. Most importantly, the curtains were superb. I have made curtains but, having chosen some really nice material, was nervous about messing it up. I’m so glad I had them made as the quality and finish was second to none. A huge thank you to all the team … I absolutely love them.

9 juni 2025
Omdöme utan inbjudan
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Many thanks for your Review, Clare! We're really pleased you like your new curtains.

Betygsatt 5 av 5 stjärnor

Website was easy to use

Website was easy to use. Good communication about delivery. Black out fabric was great.

23 juni 2025
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Many thanks for your review Nicola!

Betygsatt 5 av 5 stjärnor

The company was efficient from the…

The company was efficient from the start, ringing back almost immediately to make sure the order was correct. The blinds came back in 3 weeks and I must say, they are of the highest quality. I will be ordering more blinds and curtains shortly!

23 juni 2025
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Many thanks for your review Helen, we're really pleased you're happy with your new blinds.

Betygsatt 1 av 5 stjärnor

Work incomplete

Work incomplete

I ordered Curtains, sheers and blinds for 10 rental Flats at my new building 1 GORDON PLACE, W8 4JD, London, I paid in full for the job , curtains done in all flats, with exception of 3 flats’s sheer curtains not correct , despite my repeated requests for replacement Mr Dean Parker, (owner) denied knowing of the issue, several phone calls and WhatsApp photos sent to him,
I am not able to rent the flats , the loss of rent is huge.

**
Works completed.
On Friday 11 July 2025 works were completed
Thank you

28 maj 2025
Omdöme utan inbjudan
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Thank you for updating your review

Betygsatt 5 av 5 stjärnor

Really fast delivery but unfortunately…

Really fast delivery but unfortunately the material wasn’t what I wanted

23 april 2025
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Many thanks for your review. We are sorry you didn't find what you are looking for. Please do get in contact with us and we will do our best to help you find something you love!

Betygsatt 5 av 5 stjärnor

Very helpful with my order

Very helpful with my order, material good quality and price. I ordered sample first which came within two days. Will definitely use them again.

6 maj 2025
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

We are glad you are pleased with the service, hope to see you again soon!

Betygsatt 3 av 5 stjärnor

Slow delivery

Delivery was very slow but cushions were fine.

22 april 2025
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Many thanks for your review, we are glad you like the cushions. We are very sorry that the delivery was slow, these came from our supplier and we are working with them to improve delivery times.

Betygsatt 5 av 5 stjärnor

My curtains are really well…

My curtains are really well made,delivery as specified. I am delighted with them and only wished I had discovered the firm years ago.

21 mars 2025
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Many thanks for your review, we are glad you are happy with our service.

Betygsatt 2 av 5 stjärnor
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Hi Linda. We are very sorry you are unhappy with the sample received. All samples from our own warehouse are always A5 cuts, however on occasions where the sample has to be ordered directly from the supplier they are generally smaller, and unfortunately is out of our control. It seems that the samples you ordered had to come direct from the supplier, and this would also be the case for any other fabric supplier like ourselves.

We have refunded your sample order, and someone will be in touch shortly.

Betygsatt 1 av 5 stjärnor

Poor quality and overpriced AVOID

Ordered two sets of made to measure curtains, but extremely disappointed with them. The sizing was wrong which they rectified by lowering the pole but also they do not hang very well and are uneven. The quality of the stitching is poor and I suspect it’s because the works are outsourced. There were also issues with the curtain pole/tracks they fitted. Have complained and still they have not responded to my emails. I asked for the left over fabric and was eventually given 4+ meters back so assume they had over ordered at my expense! They quoted me £270 to get a pouffe made out of the extra fabric but I found a nearby shop who made it for me for £100 and done in a two day turnaround! Save yourself some money and go to the professionals nearby.

11 februari 2025
Omdöme utan inbjudan
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Hi, I would like to clarify that the 4m you refer to was given to you FOC because you had your pole moved. This was not fabric which we had charged you for as part of your original order.

If you still have quality issues with the curtains please do contact me and we will visit your home to take another look. We are sorry that you are not happy with our work and would like to resolve any remaining problems.

Betygsatt 4 av 5 stjärnor

My curtain material is exactly as I…

My curtain material is exactly as I expected in quality design and colour which is always a worry when ordering on line. Took longer to arrive than expected but the staff when I phoned were very helpful and pleasant

24 februari 2025
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Thank you for your feedback, we will let the team know

Betygsatt 5 av 5 stjärnor

Excellent.

A one stop shop for all kinds of custom made curtains and blinds with a huge collection of fabrics. All my family members have been using this family run business for last 20 years or so and have always been very pleased with product and service.

6 mars 2025
Omdöme utan inbjudan
Logotyp för The Curtain Factory Outlet

Svar från The Curtain Factory Outlet

Thank you, so good to hear that you have been a customer for so long

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