I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good Company to deal with although do seem to make it hard work to re-order. Having said this it does make sense but the good honest people always penalised by the not so honest sorts. Delivery se... Se mer
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Terrible service and undue delays. On my most recent orders. I had to chase my previous order and got an apology that it hadn’t been processed (I had paid though) and my current order, ordered 21.7.26... Se mer
Have used Curate quite a few times over the past 2 years and can’t fault them. Website is easy to use, staff are friendly and helpful. Had one issue previously (more so DPD at fault) however customer... Se mer
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Företagsinformation
Skrivet av företaget
Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.
Kontaktuppgifter
Storbritannien
- support@curatehealth.co.uk
- curatehealth.co.uk
3,9
Bra
18 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent product and a great service
17 juli 2026
Svar från Curate Health
Hi,
We are happy to hear that you found our product excellent and our service great! We truly appreciate you taking the time to leave us such positive feedback.
Best,
The Curate Health Team
It’s been really good I have not had no…
It’s been really good I have not had no side affects so really happy with it.
17 juli 2026
Svar från Curate Health
Hi,
We are happy to hear you've had a really good experience and have not had any side effects. We appreciate your positive feedback!
Best,
The Curate Health Team
It a great service package arrived…
It a great service package arrived quicker than expected. Always so helpful I will use the service again first class every time.
17 juli 2026
Svar från Curate Health
Hi,
We're happy to hear that your package arrived quicker than expected and that you found our service helpful. We appreciate your kind words and look forward to assisting you again!
Best,
The Curate Health Team
Svar från Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Svar från Curate Health
Hi,
We're happy to hear that you had a positive experience with our customer service and that your delivery was speedy. We truly appreciate your feedback!
Best,
The Curate Health Team
Delivery on time
17 juli 2026
Svar från Curate Health
Hi ,
Thank you for your valuable feedback.
We genuinely appreciate the time and effort you have taken to review us.
Best,
The Curate Health Team
Excellent professional service
Excellent professional service, very well managed, staff helpful. Feel totally safe and supported using this product
17 juli 2026
Svar från Curate Health
Hi,
We're pleased to hear you experienced excellent professional service and felt well-managed. Knowing our staff were helpful and that you feel safe and supported using our product is wonderful news!
Best,
The Curate Health Team
Svar från Curate Health
Hi,
We're happy to hear that you found our ordering process simple and reliable. We appreciate your positive feedback!
Best,
The Curate Health Team
Svar från Curate Health
Hi,
We're so happy to hear you've had a great experience with us for over a year! We truly appreciate your loyalty.
Best,
The Curate Health Team
So fast and reliable and a trusted site…
So fast and reliable and a trusted site would highly recommend
17 juli 2026
Svar från Curate Health
Hi,
We are so glad you found our service fast and reliable! We truly appreciate your recommendation.
Best,
The Curate Health Team
The real deal!!
Speedy delivery, it ACTUALLY works as well and the customer service is 10 10!
17 juli 2026
Svar från Curate Health
Hi,
We're happy to hear you received speedy delivery, that the product works well, and that our customer service was excellent. We appreciate your positive feedback!
Best,
The Curate Health Team
Very quick to order and for delivery…
Very quick to order and for delivery extremely quick
20 juli 2026
Svar från Curate Health
Hi,
We're so pleased to hear that your ordering and delivery experience was extremely quick. Thank you for your positive feedback, we truly appreciate it.
Best,
The Curate Health Team
Amazing well worth the money would not…
Amazing well worth the money would not have from anyone else
17 juli 2026
Svar från Curate Health
Hi,
We're happy to hear you had such a wonderful experience with us! We truly appreciate your kind words.
Best,
The Curate Health Team
⭐ 1-star review
⭐ 1-star review – Order #457325
⚠️ I would strongly advise people to think twice before using Curate Health.
My experience has been extremely disappointing from start to finish. The customer service has been ridiculously poor, and I found the prescriber to be rude and unprofessional.
The consultant was late to my video consultation and did not acknowledge or apologise for it. During the consultation, I explained that I had been taking Mounjaro for two years and was currently on a maintenance dose. Curate Health also has records of my previous treatment history, yet this information was completely ignored.
Despite explaining my history, my 5mg dose was reduced to 2.5mg. I now have to go down to a lower dose because I unfortunately lost my previous proof of dosage, despite having clearly explained my treatment history. This has resulted in me paying for medication that is not the dose I had been taking and, in my opinion, is a complete waste of my money.
To make matters even worse, my order has now been delayed and I will not receive it before Friday. This has completely disrupted my normal medication routine and is extremely frustrating, particularly after all the problems I have already experienced.
Overall, I have found the entire process extremely frustrating and unacceptable. Based on my personal experience, I would not recommend Curate Health.
I would recommend looking at alternatives such as MedExpress, who I have found to genuinely care about their clients, or Cloud Pharmacy. Please do your research before ordering from Curate Health.
21 juli 2026
Omdöme utan inbjudan
Svar från Curate Health
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you were dissatisfied with your experience.
Patient safety is our highest priority. As part of our prescribing process, we are required to verify a patient's current treatment and dosage before prescribing weight management medication.
Unfortunately, as we were unable to verify evidence of your previous dose, our prescriber had to make a clinical decision based on the information that could be safely confirmed. This approach is in line with our prescribing responsibilities and is intended to ensure treatment is provided safely.
We appreciate that this may have been frustrating, particularly given your previous treatment history, but our clinicians must follow appropriate clinical and regulatory standards for every patient.
We're also sorry that your consultation did not meet your expectations and that there was a delay with your order. We value all patient feedback and will review your comments regarding your consultation experience.
We wish you all the best with your ongoing treatment.
Best,
The Curate Health Team
Svar från Curate Health
Hi,
We are pleased to hear that your arrival at the property was as planned. We appreciate you taking the time to share your experience with us.
Best,
The Curate Health Team
Initial contact was positive
Initial contact was positive. Into my third month of using Manjaro at 2.5 and am very pleased to say that I have had only one side effect.
Delivery is always prompt and well insulated.
17 juli 2026
Svar från Curate Health
Hi,
We're happy to hear about your positive experience and our prompt delivery! We appreciate you sharing your satisfaction after three months of use.
Best,
The Curate Health Team
Charged £15 cancellation fee
Charged £15 cancellation fee. Which in itself is not the problem - I understand it's in the T&Cs - but if you are talking to someone on the phone then the least they could do is tell you.
21 juli 2026
Omdöme utan inbjudan
Svar från Curate Health
El Bee,
We appreciate you sharing your feedback regarding the cancellation fee. We understand your frustration about not being informed of this during your call.
Best,
The Curate Health Team
Always deliver on time
Always deliver on time , plus website so easy to use and aftercare is always there at anytime , highly recommend
17 juli 2026
Svar från Curate Health
Hi,
We're glad to hear that you consistently receive your deliveries on time and find our website user-friendly. It's wonderful to know our aftercare service is always there for you. Thank you for your high recommendation!
Best,
The Curate Health Team
Great Service
A very fast and efficient service, while being very thorough with checking medical history before prescribing any medication
17 juli 2026
Svar från Curate Health
Hi,
We're pleased to hear that you found our service fast and efficient. We also appreciate your recognition of our thorough medical history checks before prescribing medication.
Best,
The Curate Health Team
Svar från Curate Health
Hi,
We are so happy to hear about your progress! We appreciate you sharing your positive experience with us.
Best,
The Curate Health Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.