Great selection of Pool items available at really good prices. My order came on time and packaged well. However, there was an item missing from my delivery (mistakes happen but they can be f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good service, and just fitted my tip and seems really good nice grip and cue ball Control, would highly recommend.
I recently ordered some Taom V10 chalk from Cue & Case in Yorkshire, and I couldn't be happier with the experience. It’s only a small item, but the team still provided first-class service from star... Se mer
Företaget har svarat
Amazing service. I’ve ordered everything from chalk to snooker balls and have always been top notch with swift delivery.
Företagsinformation
Skrivet av företaget
We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos
Kontaktuppgifter
Spring Valley Mills, Stanningley, LS28 6DW, Pudsey, Storbritannien
- 0333 444 1478
- info@funkychalk.co.uk
- cueandcase.co.uk
4,9
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely product
Haven’t changed my cue in nearly twenty years, but what a lovely replacement this is. Quality product, second purchase from these guys after getting my son his first cue early last year. Don’t hesitate to grab one of their cues, I’ll be using these guys for all my accessories too. Thank you 👍
9 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Adam — really appreciate the repeat custom. Glad the new cue feels like a quality upgrade. - Dan
Great packaging & items
The parcel was packed in order to preserve the items during shipment. Everything was perfect ! And I received some candies & coupons, lovely. The items are great. I recommend even If I could not get it delivered to France.
12 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks T GV — pleased everything arrived safely and you’re happy with the items and packaging. Thanks for the recommendation. - Dan
The process from Buying and experience…
The process from Buying and experience was outstanding. Smooth purchase and an even smoother cue, With a lovely little treat in the packaging.
Many thanks guys,
Luke
5 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Luke — glad it was smooth from order to delivery, and that you enjoyed the little extra in the parcel. - Dan
Was easy to find a good weighted cue at reasonable price
Was easy to find a good weighted cue for my daughter in law with a 9mm tip at a very reasonable price but could do with better tip so soon as it was delivered I changed it
5 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Adam — pleased you found the right spec at a good price. Appreciate the feedback. - Dan
The cues were good quality and feel…
The cues were good quality and feel decent to use
10 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Guy — glad you’re happy with the quality and feel of the cues. - Dan
Never received the order
Never received the order. Replied to the email saying it had been dispatched. No response. Replied to the email prompting me to leave a review. No response. Won't be using again.
9 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Hi there, we replied to you on both occasions so please check your spam. If you can give us a call tomorrow, we'll get this sorted for you. Dan
Professional
Plenty of options and not too complicated to navigate. Very happy with cue, case and the extras I got.
I made an error in purchasing 2 cases when getting my cue, didn't realise until after I had paid. Sent an email straight away.
2 days later the correct order arrived (1 case and everything else with it) and refund sorted.
Professional 👍
29 december 2025
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Alex — glad we could correct the order quickly and get the refund sorted. Appreciate the feedback. - Dan
Great selection of cues with…
Great selection of cues with competitive prices
7 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Navaid — appreciate it. Glad you found a good range at competitive prices. - Dan
Great product
Great product, sturdy and durable , arrived before the date said.
3 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Chris — pleased it arrived ahead of schedule and you’re happy with the build quality. - Dan
Excellent customer service
Excellent customer service, sent photo's of the actual cue before buying and Amir was very helpful.
1 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Helal — glad Amir could help and that the photos made buying easier. Appreciate the feedback. - Dan
Good quick service
Good quick service, lots of choice available for cues, good quality and good prices!
28 december 2025
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks David — pleased it was quick and you found plenty of choice at good prices. - Dan
As always a fantastic experience
As always a fantastic experience - slick website, great choice for all budgets and rapid delivery - never any issues
1 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Liam — really appreciate it. Glad everything was smooth again with fast delivery. - Dan
Great products & service
Great products, very easy to order and quick delivery. 100% use again
5 januari 2026
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Nicola — great to hear ordering was easy and delivery was quick. Thanks for choosing us. - Dan
Great cue at a great price
Great cue at a great price, delivered quickly and with good service
20 december 2025
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Cass — pleased you’re happy with the cue and the service, and that it arrived quickly. - Dan
Svar från Cue & Case Online UK Store
Thanks Clive — appreciate it. Glad the team could help and delivery was quick. - Dan
Great product (cue case and chalk)…
Great product (cue case and chalk) swift and great service. Would 100% use again
24 december 2025
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Stu — great to hear you’re happy with the case and chalk, and that delivery was swift. - Dan
Great and efficient quick service from…
Great and efficient quick service from Cue & Case. Thanks guys
31 december 2025
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Mr Daniel Peters — appreciate it. Glad it was quick and efficient. - Dan
Very nice snooker case and like the…
Very nice snooker case and like the colour too
31 december 2025
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Brett — pleased you’re happy with the case and the colour. - Dan
Brilliant
Brilliant! Very nice, quality product and a little Haribo bag was added inside the cue case, which was a lovely touch! Will definitely buy from them again.
20 december 2025
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Sarah — glad you’re happy with the quality, and that the little Haribo touch made you smile. - Dan
Absolutely fantastic service
Absolutely fantastic service, great quality products and fast delivery to boot. Couldn't be happier, so much so that I bought a second cue for myself and recommended to family who have also purchased. Keep up the great work.
22 december 2025
Omdöme utan inbjudan
Svar från Cue & Case Online UK Store
Thanks Paul — really appreciate the repeat custom and recommendations. Delighted you’re happy with the quality and delivery. - Dan
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