Cuddlr Omdömen 

1 361
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

These trousers are amazing, sometimes you see things advertised and take a gamble when you order. These do not disappoint, they are excellent quality, fit true to size and look great on. I can see... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Cuddle’s customer service is top notch, and I’m picky. I was struggling with the ordering process (in stock/pre-order) and I sent an email. I promptly got an excellent, personal response that answered... Se mer

Betygsatt 5 av 5 stjärnor

OMG 🤩 my new Cuddlr trousers are absolutely gorgeous, the fit is true to size and they are so comfortable. These are a game changer and I will no longer be cold when I’m out in my Wheelchair, I’ve tr... Se mer

Betygsatt 5 av 5 stjärnor

The products are really well made and the fabric feels so soft The sizes are a bit big but I often order bigger so I can put layers under against the Scottish weather It took a long time on my ord... Se mer

Företagsinformation


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 65 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 361)

1 092 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service,very impressed with…

Excellent service,very impressed with their customer service.
Trousers arrived,super pleased with them.

24 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

5 stars 🤩 thank you Anne! & the customer service comment means a lot! glad your happy with your cuddlrs 💙

Betygsatt 3 av 5 stjärnor

The trousers are wider than expected in…

The trousers are wider than expected in the leg. They don’t fit that well but I am sure they will be warm as I will keep them due to feeling the cold soo much during the winter months bring s wheelchair user.

19 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Thank you for your review, Olive 💙 I’m sorry the legs are wider than you expected. I hope they help keep you warm this winter, and if you’d like any help with the fit, please get in touch

Betygsatt 5 av 5 stjärnor

Super warm and comfy

Super warm and comfy. Fabric is super soft and excellent quality

23 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Whhoo! Thanks for the 5 stars Marcia! Hope they’re keeping you warm this winter 💙

Betygsatt 5 av 5 stjärnor

Great I love my cuddlr trousers always…

Great I love my cuddlr trousers always have them on up at my yard all winter! I think I might try the jacket next. Thanks again

21 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Yyayyy! love this Amy! Glad you love them and they do the job! Thanks for leaving a review 😀

Betygsatt 5 av 5 stjärnor

I had a query regarding my order and…

I had a query regarding my order and cuddlrs customer service was outstanding in answering my email and putting my mind at ease.
I would recommend this company for their products as they keep you warm during the cold weather.

20 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Thank you for your lovely review! Customer service is so important to us, so this means a lot and we’re glad we could put your mind at ease 💙

Betygsatt 5 av 5 stjärnor

Trousers fit perfectly

Trousers fit perfectly. Well made, good quality material, perfect for days out in my wheelchair.

23 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

This is a lovely review, thank you Malcolm! Glad we’re doing it right.💙

Betygsatt 5 av 5 stjärnor

At first I ordered the wrong length and…

At first I ordered the wrong length and realised later ! I emailed them and they quickly changed my order to my choice. Received my trousers and they are perfect.. just as described.
Highly recommended, can’t wait for the colder weather 😂never thought I’d say that.

23 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Thanks for leaving a review Mina. We do try our best, glad we got you sorted. Roll on winter 🙋🏼‍♀️🩵

Betygsatt 5 av 5 stjärnor

Great product

Great product - I bought the Cuddlr trousers, they are brill. True to size, comfortable to wear and they wash well as well. Will be very cosy for those winter dog walks and frosty rugby matches.
Arrived within a few days too.

23 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Thanks for the review Claire! It’s nice to hear we’re doing it right. Hope you stay nice and cosy on your dog walks 💙

Betygsatt 5 av 5 stjärnor

At last !!

I’ve finally persuaded myself that this year I’m going to buy myself some
Cuddlr’s!! So I bought a pair with cuffs and a pair of straight legs, and although I detest cold weather - hence my purchases - I’m almost looking forward to beating the cold with these winter wears. Great service, swift delivery … everything good!

23 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

This made me smile! Thank you! so pleased everything arrived quickly.Hope we help keep you warm in the winter 😊

Betygsatt 5 av 5 stjärnor

I’ve been looking at this product for…

I’ve been looking at this product for two years and finally decided to order some items. They are great for me as I have Reynards and so pleased to have gloves that fit but aren’t too bulky to hold things with. The jacket fits well so bring it on winter 😊

23 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Two years in the making, Georgina! 😊 thanks for leaving us a review! Much appreciated!! Bring on winter! 💙

Betygsatt 5 av 5 stjärnor

If you have been wondering about buying a pair, go for it!

I've been looking at these for a while and decided to order some for this winter's open water swimming season. Ordering was quick and easy, with clear comms between order and delivery. Although I haven't had the opportunity to test them in the depths of winter, my initial try on tells me I will enjoy wearing them. The fit is good and quality is excellent.

23 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Yay! Thanks Lorraine! We’re glad you love the fit and quality. Wishing you lots of cosy winter swims! X

Betygsatt 5 av 5 stjärnor

Well- I didn’t expect to be impressed

Well- I didn’t expect to be impressed! These pants are cozy without being bulky which is extremely difficult in a snow pant! I was also soooo happy with the shorter leg length - very challenging to find in winter pants! Haven’t used them yet as we are still in early Fall but I look forward to being warm for shovelling and dog walking once wintery weather hits us! Price was great… Shipping took a little while but I wasn’t in a hurry anyways. Thank you!

23 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Thank you so much for taking the time to leave us a review Heather! We’re happy you love the cosy fit and shorter length. Hope they keep you lovely and warm on your winter dog walks! 💙

Betygsatt 5 av 5 stjärnor

Great customer services

Only received half my order as the Evri driver stole one of my parcels. After a bit of back and forth with evri and no luck in finding the parcel, cuddlr have sent replacements! Fantastic customer services! Although I only received my jacket and not my trousers, I'm so happy with the jacket, it really is as warm as they say! Hopefully I'll love the trousers just as much when they arrive.

23 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Thank you, Kira! We’re so glad you love your jacket. Sorry about the missing parcel, we hope you love the trousers just as much when they arrive! 🩵

Betygsatt 1 av 5 stjärnor

You have to pay for the return…

You have to pay for the return literally the scummiest thing i’ve ever heard. Sizes come up too small and you’ll have to spend over $100 to return.

22 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Bobbie, I’m sorry the return cost has been so frustrating. Please get in touch with your order number so we can look into your return and see how we can help

Betygsatt 5 av 5 stjärnor

My opinion as I see it.

Right, I bought the jacket and 2 pairs of the trousers, very happy great quality, the jacket is fantastic better than I thought it would be,
But of a let down was the delivery times, got trousers first then the jacket several days later, also delivered by Evri and not the stated courier , strange!!
Need to sort out dispatch and delivery times!! How long does it take to pick and package/post a couple of items ??

22 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Thanks, Steve for the review ! We’re glad you love the items, and sorry the delivery let you down. We’ll pass your feedback on.😊

Betygsatt 1 av 5 stjärnor

Ordered 2 weeks ago

Ordered 2 weeks ago - was told theyre waiting for new stock. See new stock being advertised on social media. Yet my order status is not even moved to ready let alone delivered. All froms of contact are abysmal. Chat cant find a human. Instagram chatbot doesnt work. Emails and in website contact form not responded to - in response to their response you fail to mention your chat not having any answers or humans, your instagram not understanding anything, not having a phone number,you giving a expected delivery from yesterday but no status apart from paid, when you did repsond you still didnt know when stock would arrive yet you advertise on social media it had. Utterly abysmal and obviously failing

22 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Customer pre-ordered an item on 10th September. All pre-orders are advertised as such on the website when your size is selected, for despatch end of September (at the time Steve ordered, new pre orders have moved to early October on a fresh batch). Steve emailed our team Sep 22 at 4:52 Pm and a response provided by 5:08 Pm by our team. Customer confirmed he knew it was a pre order and requested a refunded then came here and left 1 star.

We are humans, therefore are not on the chat 24/7. Not failing, see our other trust pilot reviews below, but thank you for your feedback.

Betygsatt 5 av 5 stjärnor

Very excited to wear my Cuddlr this winter!

Very excited to wear my Cuddlr this winter!
Corresponding with people on Messenger to help with fitting was fabulous and super helpful! :)

22 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Thank you for the review! glad we were able to help! We hope you love your cuddlrs 💙

Betygsatt 5 av 5 stjärnor

Quick postage and amazing free gift…

Quick postage and amazing free gift item too! The Sheild Trousers are awesome & toasty warm!

22 september 2026
Omdöme utan inbjudan
Logotyp för Cuddlr

Svar från Cuddlr

Yay! We love to hear this! Glad we’re helping keep you warm Rhian…thanks for leaving a review 😊

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer