Cubesofficial Omdömen 

27
TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered on June 19. It’s now July 27 and still haven’t received. Tracking info states it was delivered July 22 but it never arrived. When contacting customer support email, their only response was “ch... Se mer

Betygsatt 1 av 5 stjärnor

I’ve reached out to the company multiple times now they email and even tried to call and text the number provided. I’ve got nothing in return. Package says it’s been delivered but I’ve received nothi... Se mer

Betygsatt 5 av 5 stjärnor

I’m officially in menopause and my sex drive tanked and started affecting my marriage. An add popped up on Facebook for these cubes so I bought some to try. The first night my husband and I were blo... Se mer

Betygsatt 1 av 5 stjärnor

Never received my order after a month of waiting… Customer service kept sending me the same tracking information over and over, never really addressing my concerns. Refused to refund me, even though I... Se mer


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

27 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,5

Alla omdömen

(27)

25 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Worst customer service ever

Worst customer service ever. Ordered before looking at all of these reviews I ordered on 6/25/26 and never got kept saying it was delayed due to customs and they had no control over that. I asked why it was going through customs when I live in the US and they’re based out of the US and I got the same bs answer as everyone else which is our US store is out of stock. Either way it finally said delivered on 7/25/26 but just like all the other reviews said I never received anything. I finally got customer service to answer and they gave me a partial refund and won’t reply back to any of my emails. Matter of fact I think the blocked my email address because now they won’t even deliver. They get kicked back instantly. I too feel like they are scamming a lot of people. I mean if you are gonna refund me refund the entire amount or at least answer me and tell me why you didn’t. I really wanted to try this product but don’t think it really exist.

25 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never received my order after a month…

Never received my order after a month of waiting… Customer service kept sending me the same tracking information over and over, never really addressing my concerns. Refused to refund me, even though I paid for a product I never received. Confirmed with the post office it was a scam. Don’t waste your money.

28 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’ve reached out to the company…

I’ve reached out to the company multiple times now they email and even tried to call and text the number provided. I’ve got nothing in return. Package says it’s been delivered but I’ve received nothing the tracking number tells me to contact cubes. But they haven’t responded. I feel like there is no customer services just a customer scammer

24 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered on June 19 still haven’t received on July 27

Ordered on June 19. It’s now July 27 and still haven’t received. Tracking info states it was delivered July 22 but it never arrived. When contacting customer support email, their only response was “check with your local post office”. Um, isn’t this your responsibility to make sure your product is being delivered to your paying customers! Total joke of a company.

27 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My issue was never interest

My issue was never interest, it was switching off the mental to do list. These quieted all of that and let me actually be present with her instead of half somewhere else. Feeling genuinely there together was the whole point for us.

17 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

As first-time users

As first-time users, we decided to follow the recommended amount on the label and take things slowly. I'm glad we did, because the experience felt gradual and comfortable rather than overwhelming. It suited us well, and we never felt the need to use more than suggested. Overall, it was exactly the kind of experience we were hoping for.

23 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I almost never write reviews especially…

I almost never write reviews especially for products this personal. Still this purchase was genuinely fun and made our evening feel less predictable. It helped intimacy feel like something exciting again rather than another part of the routine. I’m glad I decided to give it a chance.

23 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered these on June 21 and as of…

I ordered these on June 21 and as of today (July 25) I have still not received the order. The shopping tells you nothing and when I email I get the same BS about it being on its way and sends me the tracking number. Tracking number does nothing to help find the package and taking over 4 wks.

25 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Menopause doesn’t suck anymore!

I’m officially in menopause and my sex drive tanked and started affecting my marriage. An add popped up on Facebook for these cubes so I bought some to try. The first night my husband and I were blown away with the results. It was like being young again. Things worked the way they should and my body’s response was amazing! We use these now for special nights and every time we use them we get the same amazing results. I’m a life long customer and supporter.

10 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company are bloody awful!

This company are bloody awful!! DO NOT BUY!! Also doesn’t say that it is a subscription! The amount of money you pay for nothing to work. Just total scammers, do not waste your money on a product that doesn’t work, a scammy subscription and also doesn’t allow you to cancel until they have had 2 payments for it!
- adding to all of this when I paid for it first IT DID NOT SPECIFY THAT IT WAS A SUBSCRIPTION! That is the whole point I am getting at. Clearly I am not the first one to comment about it, as there are other reviews saying the exact same. Again this is a product that does not have any use.

23 juli 2026
Omdöme utan inbjudan
Logotyp för Cubesofficial

Svar från Cubesofficial

Hi, we’re sorry to hear that you were disappointed with your experience. However, we would like to clarify that we offer both a one-time purchase option and a subscription option.

The subscription details are clearly displayed on the product page and again at checkout before payment. The checkout shows the recurring charge, and customers are also informed by email that their next bag will automatically refill every four weeks.

Customers can cancel at any time, and there is a clearly visible “Manage Subscription” option on our website where subscriptions can be managed or cancelled.

Please contact our customer support team with your order details so we can review your account and help resolve the issue.

Betygsatt 1 av 5 stjärnor

A complete waste of money in my…

A complete waste of money in my experience. I didn’t notice any difference at all, and neither did my partner. We were both disappointed with the results. I also didn’t realise I was signing up for a subscription, so thankfully my bank flagged the recurring payment and I cancelled it immediately. I won’t be buying again. Just scammers if the product doesn’t work it doesn’t work? Absolutely zero effect misleading what you say about levels of wetness and so on!?!?

23 juli 2026
Omdöme utan inbjudan
Logotyp för Cubesofficial

Svar från Cubesofficial

Hello, we’re sorry the product didn’t meet your expectations. Results can vary from person to person some customers notice a difference quickly, while others may need to try it on several occasions and allow their body more time to respond. One experience does not always reflect the results you may get with continued use.

Regarding the subscription, we offer both a one-time purchase and a subscription option. The recurring payment is displayed on the product page and again at checkout before the order is completed. We also send a confirmation email explaining that the next bag will refill automatically. Customers can manage or cancel their subscription at any time through the clearly visible “Manage Subscription” option on our website.

We’re genuinely sorry you felt disappointed, but we do not believe it is fair to describe us as scammers when the purchase and subscription details are shown throughout the ordering process.

Betygsatt 1 av 5 stjärnor

This place is a total scam

This place is a total scam. They ship this junk from China. They make it seem like it is a US based organization. I placed an order three weeks ago and still do not have it. Their customer service keeps replying with the same copy and paste E-mail BS excuse about customs and how it sometimes takes longer than normal to get a shipment out. I am to the point that I am about to place a fraud claim with my credit card company over this. I have repeatedly asked for an order cancellation and a refund.

20 juli 2026
Omdöme utan inbjudan
Logotyp för Cubesofficial

Svar från Cubesofficial

Hello, we’re genuinely sorry for the delay and frustration this has caused. Due to an unexpected stock shortage at our US warehouse, your order was dispatched directly from our manufacturing partner in China so we could avoid cancelling it altogether. Unfortunately, international shipments can occasionally experience customs delays, which is what appears to have happened here.

We understand that repeated updates do not make the wait any less frustrating, and we apologize that our responses felt repetitive. Please email our support team with your order number so we can review the latest tracking information and refund your shipping charges for the inconvenience. We take your concerns seriously and would like the opportunity to resolve this properly.

Betygsatt 1 av 5 stjärnor

This company is a SCAM

This company is a SCAM. I made the mistake of not researching enough before hitting purchase. Initially purchased July 7, emailed July 8 asking to cancel. Immediately customer service said, sorry its already been shipped, ( Currently July 20th and product shows in customs somewhere i believe just departing Hong Kong.) They misrepresented themselves as an American company with a FL address on all the websites. If I had known it was overseas, I never would've thought for a second of purchasing. Several days after Initially requesting cancelelation and being told it was shipped and obviously seeing it wasn't. I emailed again requesting for it to be canceled, customer service now said, I signed up for a subscription, and they cant cancel subscription orders. I immediately jumped through the ridiculousness of getting this crap subscription canceled. If you start reading their policy, they will refuse any refunds due to the order being a "subscription", even though I never subscribed to anything. Any order they receive, it seems they mark it as a subscription.
I haven't even received product yet, If I do receive anything, it will promptly be going to the trash. Shady company.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Cubesofficial

Svar från Cubesofficial

Hello, we’re genuinely sorry for the frustration and confusion surrounding your order. Due to an unexpected shortage at our US warehouse, your order was fulfilled directly by our manufacturing partner in China rather than being cancelled. This can result in longer delivery times and customs delays, and we understand why the tracking timeline has been upsetting.

Once an order has entered the fulfillment process, we may not be able to stop the shipment, even when the tracking page has not yet updated. Cancelling a subscription also stops future renewals, but it does not automatically cancel an order that has already been processed or dispatched.

We also want to clarify that we offer both a one-time purchase option and a subscription option. Subscription pricing, recurring charges and delivery frequency are displayed during checkout, and a confirmation email is sent after purchase. Orders are not automatically marked as subscriptions without the selected option appearing during checkout.

Please contact our support team with your order number so the shipment can be reviewed properly and the most appropriate resolution can be discussed. We’re sorry that your experience has caused you to lose trust in our company.

Betygsatt 1 av 5 stjärnor

Deceptive drop-shipper, shockingly awful customer service, and a broken product!

Avoid this company at all costs. I placed an order on June 15th under the impression I was buying from a domestic storefront. I was told a 12-15 day delivery window. Instead, it took 14 days just to get a tracking number because they secretly drop-ship from Shenzhen, China.
The package finally arrived in the US, but the shipping pipeline was a complete failure. It actually reached my local delivery hub on June 30th, which is less than 30 minutes from my house. However, it immediately suffered back-to-back delivery exceptions due to a defective, unreadable merchant barcode. The carrier then sent it 300 miles backward across state lines, where it became trapped in an infinite, automated loop bouncing in the Chicago area for two straight weeks. Over the course of a month, their tracking system issued the exact same fake placeholder message to "allow 2 to 3 additional days" 10 separate times.
Worse than the delivery failure is the shockingly awful customer service. Their email support relies entirely on automated bot firewalls that hide behind generic scripts. When I reached out for help, they repeatedly ignored the clear tracking data I provided, insulted my intelligence by claiming everything was "moving smoothly," and falsely blamed "customs processing" long after the package was already in the US. When I finally demanded a manager, a representative tried to use a hidden subscription policy loophole to claim I wasn't even eligible for a refund on an item they completely lost control of. The absolute lack of human accountability and total disregard for the facts was uncanny.
The package finally crawled to my door on the exact 1-month mark, well past the 12-15 day window. And to make matters worse, the product doesn't even work. It is completely useless. I only managed to force a human representative to override their policy and issue a 50% partial refund by threatening a formal credit union chargeback and an FTC report. And to highlight their incompetence, the item is on my kitchen counter, and their tracking system STILL claims that the package is actively on its way from Chicago days later!I Save yourself the immense headache and buy elsewhere. This business is an absolute joke.

20 juli 2026
Omdöme utan inbjudan
Logotyp för Cubesofficial

Svar från Cubesofficial

Hello, we’re sorry that your experience was frustrating, but several important details in this review require clarification.

The 12–15-day delivery timeframe provided at checkout is an estimated delivery window, not a guaranteed arrival date. While most orders arrive within that period, delays can occur after a shipment has been handed to international and domestic carriers. Your order was dispatched from our manufacturing facility in China because inventory at our US fulfillment location was temporarily unavailable. This was done to fulfill your purchase rather than cancel it due to the stock shortage. It does not mean the company is pretending to be something it is not, nor does it make the order a “secret” dropshipment.

Once the package entered the carrier network, we had no control over its routing, barcode scanning, delivery exceptions or the accuracy of the carrier’s tracking updates. The fact that the parcel was redirected between facilities was understandably inconvenient, but those movements were determined entirely by the shipping carrier. Tracking systems sometimes continue displaying outdated information even after delivery because the final scan has not synchronized correctly. That is a carrier-system issue, not evidence that our company created “fake” tracking messages.

Our support team could only provide the information being reported by the carrier at the time. When tracking data is delayed, incomplete or contradictory, representatives cannot independently locate or redirect a package inside the carrier’s network. Although the responses may have felt repetitive, they were based on the information available to us. The order was ultimately delivered, meaning it was not lost or withheld by our company.

Regarding the subscription, customers are offered both a one-time purchase and a recurring subscription option. The selected price, renewal frequency and recurring-payment notice are displayed before payment, and an order-confirmation email is sent afterward. Customers are responsible for reviewing the option they select and the terms shown before completing checkout. Cancelling a subscription prevents future renewals; it does not automatically cancel or refund an order that has already been processed and shipped.

Despite the order having been delivered, our team approved a 50% partial refund as a courtesy to acknowledge the inconvenience caused by the carrier delay. That was an effort to resolve the matter fairly, not something that proves wrongdoing or incompetence.

We also understand that you did not experience the results you expected. Individual results can vary, and no product will produce the same response for every person. However, dissatisfaction with the results does not make the product “broken” or the company a scam.

We accept responsibility for communicating more clearly and for improving how shipping exceptions are handled. At the same time, carrier delays, outdated tracking scans, a purchase option selected during checkout and individual product results should not all be presented as deliberate misconduct by our company.

Betygsatt 1 av 5 stjärnor

Miss selling and false advertisement.

Miss selling and false advertisement.
Force a subscription on you without knowing.
Wouldn't recommend items dont work!

13 juli 2026
Omdöme utan inbjudan
Logotyp för Cubesofficial

Svar från Cubesofficial

Hello, we’re sorry that the product did not meet your expectations. Results can vary from person to person, and while some customers notice an effect quickly, others may need to use the product on several occasions before judging the overall experience.

We would also like to clarify that a subscription is not forced onto customers. Both a one-time purchase and a subscription option are available on the product page. The recurring price and delivery frequency are displayed again at checkout before payment, followed by an order confirmation email. Customers can also manage or cancel their subscription through the “Manage Subscription” section on our website.

We understand that subscription details can sometimes be overlooked during checkout, but describing the purchase as forced or falsely advertised is not accurate when the options and recurring terms are displayed before the order is completed.

Betygsatt 2 av 5 stjärnor

tricked into subscription

first off the gummies tasted nice (kinky cubes) and seemed to help a little as a first time use, however somehow it had signed me up to a subscription that i was unaware of and made it extremely difficult to cancel it and then informing me refunds are not available for subscription owners.

18 juli 2026
Omdöme utan inbjudan
Logotyp för Cubesofficial

Svar från Cubesofficial

Hello, thank you for sharing your experience, and we really appreciate your kind comments about the taste of Kinky Cubes and that you noticed some benefit from your first use. We’re glad there was something positive in your experience, and we’re sorry that the subscription caused confusion and frustration.

We offer both a one-time purchase option and a heavily discounted subscription option. The subscription price is lower because it includes a minimum commitment of two deliveries. For this reason, the first and second subscription orders are not eligible for a refund. Once the second payment has been completed, the subscription can be cancelled to prevent any future renewals.

The recurring delivery details and subscription terms are displayed during checkout and are also included in the confirmation email sent after purchase. We understand that these details can sometimes be missed, and we’re sorry that the cancellation process felt difficult.

Thank you again for trying Kinky Cubes and for acknowledging that the product tasted good and seemed to help. We genuinely appreciate your feedback and will use it to improve how clearly we communicate the subscription terms.

Betygsatt 5 av 5 stjärnor

Occasionally

Occasionally, you might only have forty five minutes between the children falling asleep and one of them getting back up. For once, that window of time was spent well by us instead of just scrolling through our phones. This little moment reminded us that we are still partners and not just people raising kids.

8 juli 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer